Loume
Germany
Reviews (4)
Good for starting to work on your shop, but after some time you realize the very limited functionality for a fairly high price.
Developer reply ·
Hello Loume, Thank you for your feedback, and we’re sorry to hear that the app did not fully meet your expectations over time. Our Customer Support team has already provided assistance regarding your case. Please kindly review the latest update, and if you have any further concerns or would like us to explore ways to better support your needs, feel free to reach out. We’ll be here to help. Best regards, Auri GemPages Customer Support Manager
Connecting the Shopify App to the Mirakl Account does not work (Internal server error #500). Very bad experience and no available customer support to get help, only an useless AI chatbot. Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you encountered while trying to connect your Shopify app to your Mirakl account. We want to inform you that this issue was caused by a temporary technical problem with Shopify's API that affected multiple sellers between July 16th and July 17th, 2025. We're pleased to confirm that Shopify has now resolved this issue, and the installation process should be working correctly. Regarding customer support, we understand your frustration. While our AI chatbot is designed to help with initial troubleshooting, our dedicated support team is available to all customers with active subscriptions. If you have an active subscription and need further assistance, please don't hesitate to reach out to our support team directly. Best regards, The Mirakl Connect Team
