Get Pierced Co.

We've absolutely loved using Monocle. What stands out most is how responsive the team is. They genuinely listen to customer feedback and actually implement it, which is incredibly refreshing. The inventory projections have been extremely accurate for our business and have made planning so much easier. On the rare occasion we run into a bug, it's fixed quickly, and their support team is always responsive, knowledgeable, and easy to work with. Monocle has become an essential part of our operations. I honestly can't imagine managing inventory without it. If you're looking for inventory forecasting software that continues to improve and is backed by an amazing team, I can't recommend Monocle enough.

We made a huge investment into a new website, but after completion, there were still a few things we wanted to improve—our original developer told us those changes would take 20–30 hours to complete. We reached out to FD Product Groups for advice, and they came up with a perfect solution and applied it within just 24 hours! They were responsive, accommodating, and incredibly helpful throughout the process. We highly recommend FD Product Groups to anyone looking to create a drastically better customer experience at a fraction of the cost.

Our store isn't compatible with the app and they weren't willing to help us unless we uninstalled other apps we currently use (we are unable to uninstall those apps). We paid $50 for the app, had it less than 24 hours, and they refused to refund us. We really wanted to work with the development team to make this app work for us, but it is unfortunate they were not willing to issue a refund.