Customhoj
Sweden
Reviews (5)
User friendly, saves time. Unmatched support. We have tried all other tools available and they do not come close to Richpanel.
We recently discovered that some items have not synced properly for over five months, preventing us from selling these products. After reporting the issue, we were offered only $24 as compensation, despite having paid $120 during this period. As a result, we will now explore alternative solutions. Thank you for taking the time to share your feedback—we truly appreciate it. We’re happy to let you know that the issue you experienced has been resolved in the latest version of our app. We’ve also reached out via email to follow up and ensure everything is now running smoothly, but we haven’t heard back yet. We’re glad you’ve continued using the app, and we’d love the opportunity to assist further if anything still needs attention. Please feel free to reply to our support tickets or contact us directly at duplicateskusync@newaccount1607938888582.freshdesk.com—we’re here and happy to help with anything you need. Looking forward to hearing from you!
Developer reply ·
Thank you for your rating! If you ever have any feedback or need assistance, feel free to reach out. We're always here to help!
Nothing like it. Superb support and app all around! Have recommended to everyone I know using Shopify. Update: Analyzify is still our go to partner for all tracking needs. Quick and precise support/help for anything regarding tracking.
Omnisend will actively restrict what you do with your customer email data. Customization of segments and work flows is not possible at all.
Developer reply ·
Howdy! Thanks for taking the time to review our app! It's quite unfortunate you found yourself in a pickle like this with Omnisend. Please be assured we are not restricting you in any way with your customer email information. You are free to collect the contacts and use them in your marketing needs however you'd like. Please note that Omnisend is an email marketing platform, therefore, we're putting customer consent first and treat campaigns as marketing messages to both give you the freedom to communicate your updates to the customers and ensure your contacts' e-well-being. Our support specialist has already reached out to you with some additional information on how you can customize the assets you have and use those in your marketing needs! If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com. Have a great day!
