Tula Hats

Will was super helpful today. My problem was solved quickly.

my questions were answered quickly and clearly.

We mostly use the offline email feature, and it works great! Easy to manage messages and stay connected with customers. Highly recommend!

We were not able to estimate shipping costs before bespoke. We had to pack the boxes and then weigh them to enter info to ups and come up with a shipping charge. Each box is like a puzzle and they are all different. Many times boxes were packed and when it was a credit card customer their orders would sit in boxes while we chased down the payment. We were running out of space in the warehouse. For the bespoke app, we had to measure and weigh each of our products. Then bespoke stacks the items in our box sizes virtually and we can add the shipping charge and present the invoice to the customer. We don't pack the actual boxes until they pay. We still have to take a few minutes to go into the bespoke logs to make sure it is correct. Sometimes adjustments have to be made. This is a great app but you may need someone else to set it up for you. I told my daughter how I envisioned shipping and she found this app and did all the work to customize it for us. We have been using it since 2022.

This has worked well for us in our case. We use this app to sync inventory between retail and wholesale products. Thank you for the 5 star review. It means a lot to us. Wish you good luck!