Tackform

We've never had a complaint from a customer - the integration is is seamless. It's a set it and forget it solution. Love it!

To start, I never leave reviews. This system is awful. We typically have a high tolerance for issue with apps and web developers. However, a system like this that's designed to be the backbone of a companies operation needs on relatively free of bugs and have on demand support. Unfortunately it's incredibly buggy, and the support is terrible. I can provide many example but one in particular with their Amazon integration. It was having an issue where the system was making multiple stock adjustments daily on an item causing the inventory level to fluctuate heavily. One in particular kept bumping up the inventory on an item until Inflow was reflecting over 600 pcs in stock when we only had 10. Issues like this where happening across hundreds of skus. They shouldn't even offer an integration for this type of application unless it's bug free. It's not as though they where allowing us to beta test it. So we decided to disconnect the integration, and turn off the FBA portion of the integration only to leave the FBM portion on allowing us to continue to push merchant fulfilled orders in to our system, however, when we went to update this, the option was no longer available in the integration settings. There is no way ANY user of this platform can use this features. Now this problem is the ridiculously slow support. These types of issues need immediate attention. This is one of many buggy issue with the software. Again this type of software is the backbone of operation and needs to be bug free and have on demand support. We're a 5 year customer as well not someone testing it without understanding how it functions. If we where paid $500 a month to use the software I wouldn't. It will cost far more in time and energy fixing issues.

Excellent product. Literaly the only export tool anyone should use. Support is 100% fast and on point. would give 6 stars. Sree - You're amazing.

Hands down, a must have. There's nothing worse than shipping to a customer overseas and receiving hate mail in return because, unbeknownst to them, they have to pay their local taxes and duties to get their order released and delivered to them. Zonos took all of the guess work out of international shipping for us the seller, and more importantly for our customers. It's ability to provide transparency to our customers of their final cost is priceless. We saw an increase in conversions internationally once the app was deployed. It also saved us on the administrative side trying to determine shipping and duties for international orders in advance in order to hold our customers hands and walk them across their purchase. Their support has been awesome. Setup and configuration was relatively straight forward and their support team was rock solid when we ran into any hang-ups.

Great work, I have video on our product pages. It's nice that it knows to remove the add to cart button during scrolling so it does not cover video. Nice tough. Great attention to details.

The product works wonderfully. It definitely was able to help us acquire review and get some user-generated content from our customers (images). What really lead me to leave this review was the help that they provided solving a problem for us. They really went out of their way to help us work through the challenges we face because of our own mistakes. You guys rock.