Captured by Radiance Inc.
Canada
Reviews (4)
I have been using this app for some time and have no issues with it. Customer service is amazing and helpful.
This app is not user friendly. We have tried many ways to get this app to work as per our requirements and without fail, it does not do what we need it to do.
Developer reply ·
Hi there, thank you for giving Assisty a try. We are genuinely sorry to hear that the app felt difficult to navigate and didn't ultimately meet your store's specific requirements. Inventory workflows can be highly unique, and we completely understand the frustration when a tool doesn't perfectly align with your daily process. Our founder is reaching out to you directly via email to learn more about the exact features you were looking for and to ensure everything is resolved smoothly on your end. We truly appreciate your feedback and wish your store the absolute best! The Assisty Team
I have been using Wholesale Lock Manager for 4 years and never had an issue until tonight(Night before our new releases). We were trying to lock our new release page and it would not work. I reached out to their support team after hours and they were kind enough to help me with the issue I was having. They walked me through the steps I needed to take and the issue was fixed. This support group was amazing and I can't thank them enough!
Developer reply ·
Thank you for your long term commitment to us! Let us know if you need anything :)
I'm not happy. First, I wanted to free version so that I can try it out. Once I started to work with this app, I had to purchase it so that I can us it. That means that you are misleading customers by saying there is a "Free Plan Available" when there is NOT. Now that I purchased a plan, there are NO instructions on how to place the icons so for a person like me, I have to HIRE a computer programmer to help me with that. Not happy at all!!!!!
