Arrows Aim Greenhouse & Supply Co.
United States
Reviews (4)
EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide. I've been using SPOD for a little over a year. In the last month, their production times have increased significantly (orders will sit for a week before printing) and their customer service response time has dropped as well (one of my inquiries never even got a response). Seems like something on the back end isn't working. I'll be looking for a new POD provider asap. :/
Developer reply ·
Hi Arrows Aim Greenhouse & Supply Co. Thank you for that honest feedback. This is definitely not the kind of experience we want you to have with us. Our production time hasn't increased since a year ago, but the problem could be related to something else in your account or with the order itself. I would love to help you out personally, to make sure we can resolve any issues there may be. I will contact you per email. Sincerely Jean-Michel from SPOD
Our needs are pretty minimal, we're using Tipo to provide in-person shopping appointments with one location and one user. The Tipo team was *very* responsive to communication and wrapped up some custom details for us very quickly.
Sometimes the timer shows up, sometimes it doesn't, sometimes it isn't there and then suddenly appears...pretty hit or miss for the overall low-budget appearance (I'd take one or the other, but together, not so much). And yes, I cleared my cache and cookies and all that, tested on other devices, etc. So no excuses, y'all!
This app helped me maintain my local delivery settings while offering blended rates for POD items. Shopify makes this especially tricky, but Molly at ASR helped me find the perfect work-around. Customer service response time was incredibly fast and very flexible in responding to my skill level. 5/5 Would recommend to a friend.
