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Spreadconnect: Print on Demand

by Spreadshirt Print On Demand · launched

View in Shopify App Store ↗

Reviews (138)

★★★★★
Shopify

Customer service is horrible. Whenever I reach out for assistance the default setting seems to be to copy and paste existing blog posts from their Community Help tab rather than actually answering my question. The final straw was when I reached out because my customers were experiencing problems in placing orders for a product. The live agent's advice was for me to reset my browser. Not sure how my browser setting could be responsible for a product showing as out of stock to all of my customers despite being identical to other products with identical options which seem to be operating fine. This app just isn't something I'm willing put my reputation behind or trust with my customer service rating.

Garage Gym Life · About 1 month using the app
★★★★★
Shopify

Great POD app

Developer reply ·

Hi DS Artwork N Design, Thank you for your kind words and for taking the time to leave us a review! If you have any additional questions or need further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team

DS Artwork N Design · Over 1 year using the app
★★★★★
Shopify

★★★★★
Shopify

Developer reply ·

Hi Osbornes-Store, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our app did not meet your expectations. We truly value your input and are always looking for ways to improve. If you’re open to it, we would appreciate the opportunity to better understand what went wrong and how we can make things right. Please feel free to reach out to our support team directly so we can assist you further. Thank you again for your feedback. Best regards, Sabrina Integration Manager Spreadconnect Team

Osbornes-Store · About 17 hours using the app
★★★★★
Shopify

I haven't used Spreadconnect for a little while, but the last time I used it, it was great! The product was delivered in a timely manner and it looked great!

Developer reply ·

Hi MiM Threads, thank you so much for updating your review! We’re really happy to hear you had a great experience with Spreadconnect and that your product arrived on time and looked great. If you decide to use Spreadconnect again and have any questions or need support along the way, our customer service team will be glad to help. Best regards, Sabrina Integration Manager Spreadconnect Team

MiM Threads · About 4 years using the app
★★★★★
Shopify

Developer reply ·

Hi R.H. Boyd, Thank you for taking the time to leave us a review! We truly appreciate you sharing your experience. If you have any additional questions or suggestions, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team

R.H. Boyd · Almost 5 years using the app
★★★★★
Shopify

2 Sterne, weil das Handling übersichtlich ist und die Preise ok. Der Aufbau von Produkten für die eigene Homepage funktioniert gut. Das war es dann aber auch schon. Wir sind aktuell dabei, ein eigenes Modelabel aufzubauen und hatten viel Hoffnung in die Zusammenarbeit mit Spreadconnect. Wir haben mittlerweile 10 Sample-Bestellungen ausgelöst, wovon keine einzige einwandfrei war. Print schief oder nicht wie bestellt mittig aufgedruckt. Teilweise kamen die Produkte verschmutzt an. Die Verpackungs-Situation ist absolut nicht geeignet für den Versand direkt an Endkunden. Bestellte Produkte per Express haben trotzdem mindestens 1,5 Wochen Lieferzeit, obwohl die Produkte als "Verfügbar" gekennzeichnet sind. Aktuell warten wir noch immer auf unsere Express Bestellung vom 20.08. - Mittlerweile haben wir den 08.09. Alles in Allem sehr enttäuschend.

Funkenstoff · About 1 month using the app
★★★★★
Shopify

Ganz OK und einfach zu bedienen. Was ich mir wünschen würde, wäre wie beim normalen Spreadshirt, dass man ein design gleich für mehrere Produkte generieren kann und nicht jedes einzeln erstellen muss. Das würde enorm viel Zeit sparen. Update: 04.09.25.: Nach über einem Jahr bin ich immer noch zufrieden. Leider hat sich im Thema Bulk-Bearbeitung immer noch nichts getan. Was auch schön wäre, dass man in der Design-Bearbeitung auch hineinzoomen könnte. Damit Meldungen wie "das geht nicht, da die Knopfleiste sonst bedruckt wird" vermeiden kann, da man auf manchen Produktfotos das ganze nicht wirklich erkennen kann ohne hineinzuzoomen. Ebenfalls wäre es schön wenn die Barcodeaufkleber die beim fertigen Produkt aufkeklebt werden entfallen würden. ebenfalls ein neutraler Versand oder gar die eigene Absenderadresse auf dem Label. Man will ja, dass Kunden auch wieder kommen und nicht dann bei Spreadshirt selbst beim nächsten mal kaufen :-) Ebenso gab es vor einiger Zeit eine Umfrage bzgl. der Giveaways, bzw. Beilagen. Hier hat sich auch nichts getan bisher. Ebenso wäre es wünschenswert, dass bei manchen Produkten wie z. Bsp. das Gildan Heavy T-Shirt mehr Farben zur Auswahl haben, da doch viele Kunden die dünneren Shirts nicht nochmal kaufen würden. Was auch nicht optimal ist, ist dass die Produktionszeit nicht immer innerhalb von 48h stattfindet. Teils müssen Kunden bis zu 7 Werktage auf die Lieferung warten. dennoch passt die Qualität der Drucke nach wie vor.

Developer reply ·

Update Antwort 05.09: Hallo HW-Shirts, vielen Dank für dein Update! Es freut uns, dass du weiterhin zufrieden bist und vor allem die Druckqualität dich überzeugt. Deine Hinweise zur Bulk-Bearbeitung und zur Zoom-Funktion in der Design-Ansicht sind wertvoll und werden in unseren Produktentscheidungen berücksichtigt. Die Einhaltung der 48 Stunden Produktionszeit hat für uns höchste Priorität. Dennoch kann es je nach Produkt oder Druckart gelegentlich zu längeren Produktionszeiten kommen. Danke für deine Treue und dein ehrliches Feedback – es hilft uns sehr, unsere App und Services stetig zu verbessern. Bei weiteren Fragen kannst du dich jederzeit an unseren Kundenservice wenden. Liebe Grüße Sabrina Integration Manager Spreadconnect Team --- Hallo HW-Shirts, vielen Dank für dein Feedback! Wir freuen uns, dass du die Benutzerfreundlichkeit unserer App schätzt. Wir verstehen, dass ein Feature zur Bulk-Bearbeitung bei der Produkterstellung hilfreich wäre. Dein Feedback ist für uns sehr wertvoll, und wir werden es bei zukünftigen Feature-Entscheidungen berücksichtigen. Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice. Liebe Grüße Sabrina Integration Manager Spreadconnect Team

HW-Shirts · About 1 year using the app
★★★★★
Shopify

Developer reply ·

Hi vintage-mama, Thank you for taking the time to leave us a review! We're delighted to hear that you're satisfied with our app and service. If you ever have any questions or need support, our customer service team will be happy to help. Best regards, Sabrina Integration Manager Spreadconnect Team

vintage-mama · Over 2 years using the app
★★★★★
Shopify

Easy to navigate.

Developer reply ·

Hi Shop 4-H, Thank you for taking the time to leave us a review! We're delighted to hear that you find our platform easy to navigate. If you ever have any questions or need support, our customer service team is always happy to help. Best regards, Sabrina Integration Manager Spreadconnect Team

Shop 4-H · Over 4 years using the app
★★★★★
Shopify

Einfache Handhabung und selbsterklärende Anwendung. Mein Shop ist neu und ich habe nicht so viel Erfahrung aber bis jetzt alles top!

Developer reply ·

Hi Maenjus, vielen Dank für dein tolles Feedback und dass du dir die Zeit genommen hast, deine Erfahrung mit uns zu teilen! Es freut uns sehr zu hören, dass du den Einstieg als einfach empfunden hast. Wenn du weitere Fragen hast oder Unterstützung brauchst, steht dir unser Kundenservice jederzeit gerne zur Verfügung. Liebe Grüße, Sabrina Integration Manager Spreadconnect Team

Maenjus · 4 months using the app
★★★★★
Shopify

5 start for products and print 2 stars for app and website

Developer reply ·

Hello Dajlig, Thank you for taking the time to leave a review! We’re really happy to hear that you're satisfied with the products and print quality. At the same time, we're sorry to hear that your experience with the app and website hasn't been as smooth. We understand how frustrating that can be and want you to know that we're actively working on making improvements to both usability and performance. Your feedback is incredibly helpful as we continue to evolve our app. If there’s anything specific you’d like to share feel free to contact our customer support. Thank you! Sabrina Integration Manager Spreadconnect Team

Dajlig · 3 months using the app
★★★★★
Shopify

Und schon wieder gibt es den Fehler... “The print area has changed for this product. Please check whether your design’s placement is correct.” Wird denn bald eine Massenbearbeitung angeboten? Oder eine API mit der man selbst die Sachen anpassen kann? Sich durch alles durchzuklicken ist ja unfassbar aufwendig. Das ganze Handling von Produkten ist im Moment nicht mehr zeitgemäß.

Developer reply ·

Hallo Shirts für Kinder, vielen Dank für dein Feedback! Wir verstehen, dass die manuelle Anpassung der Designs bei Änderungen der Druckfläche sehr zeitaufwendig sein kann. Unser Team arbeitet kontinuierlich daran, die Verwaltung der Produkte zu optimieren. Wir nehmen dein Anliegen bezüglich einer Bulkbearbeitung sehr ernst und prüfen, wie wir hier zukünftig Verbesserungen ermöglichen können. Bei weiteren Fragen oder Anregungen freut sich unser Kundenservice jederzeit über die Kontaktaufnahme. Liebe Grüße, Sabrina Integration Manager Spreadconnect Team

Shirts für Kinder · About 1 year using the app
★★★★★
Shopify

Super easy to use!

Developer reply ·

Hi One Man Book Club: The Shop, Thank you for your kind words and for taking the time to leave us a review! We're delighted to hear that you find our service super easy to use. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team

One Man Book Club: The Shop · 4 months using the app
★★★★★
Shopify

In Zusammenspiel mit Shopify funktioniert die App prima. Einiges Manko aus meiner Sicht: Wenn ich ein angelegtes Produkt nochmals über die App bearbeite, erscheinen bspw. wieder die alten Produkttitel.

Developer reply ·

Hallo Dartdogs, vielen Dank, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen! Wir freuen uns, dass die App in Zusammenspiel mit Shopify gut funktioniert. Dein Feedback ist uns sehr wichtig, und wir verstehen, dass eine reibungslose Datensynchronisierung essenziell ist. Das von dir beschriebene Problem mit den Produkttiteln möchten wir gerne näher untersuchen. Daher habe ich dich per E-Mail kontaktiert und würde mich über eine Rückmeldung freuen. Unser Support-Team steht dir jederzeit zur Verfügung. Liebe Grüße Sabrina Integration Manager Spreadconnect Team

Dartdogs · 6 months using the app
★★★★★
Shopify

Review of SPOD/Spread Connect App on Shopify: The transition from SPOD to Spread Connect has been an absolute disaster for my business. When the app updated, every single one of my products was flagged with a notice stating: “The print area has changed for this product. Please check whether your design’s placement is correct.” I checked each design, and everything appeared to be perfectly aligned. Yet, despite nothing needing correction, I was forced to re-upload every design, description, price, and product detail manually. This has been an incredibly tedious and time-consuming process, especially for those of us with larger catalogs. Adding to the frustration, customer support is nonexistent. I’ve been calling their customer service all day, multiple times, during their stated hours, and no one answers. Relying solely on email to address urgent issues—like needing to cancel or adjust a product—is impractical and frustrating. Clear communication and accessible support are vital for a business-critical app like this, and Spread Connect has completely failed in that regard. This experience has been nothing short of a nightmare. The lack of consideration for users’ time, the disruption to my store, and the absence of responsive support have made this app unusable. I cannot recommend Spread Connect to anyone looking for a reliable print-on-demand service on Shopify. Stay far away unless you want to risk hours of lost productivity and unresolved issues.

Developer reply ·

Hi StupidShirts.com, Thank you for taking the time to share your feedback about. We deeply regret to hear about the challenges you have experienced, and we sincerely apologize for any disruption this has caused to your business operations. Regarding the adjustments to print areas, we understand the inconvenience this may have posed, particularly for merchants managing larger catalogs. These updates are not related to the rebranding but are part of our ongoing efforts to optimize our printing processes and ensure the highest quality for your products. We recognize that this has required additional effort on your part, and we are actively working to make transitions like these more seamless in the future. For further guidance on this matter, please refer to this detailed article: https://faq.spreadconnect.app/hc/en-us/articles/16338832200348-What-do-I-have-to-do-if-product-configurations-change We also sincerely apologize for the issues you’ve encountered with our customer support. We recognize how important clear and responsive communication is, especially when dealing with time-sensitive matters. Feel free to email us at support@spreadconnect.app with details of your issue, and our team will make every effort to assist you promptly. Once again, we apologize for the inconvenience this has caused and appreciate your patience and understanding. Thank you! Sabrina Integration Manager Spreadconnect Team

StupidShirts.com · Over 5 years using the app
★★★★★
Shopify

Super logisch und einfach zu bedienen. Auf Fragen oder Anliegen wird zügig reagiert. (werktags innerhalb von 24 Stunden)

Developer reply ·

Hi findickjut.de, Vielen Dank, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen! Wir freuen uns sehr über dein positives Feedback zur Bedienbarkeit der App und zu unseren Kundenservicerückmeldungen. Dein Feedback ist uns wichtig! Bei weiteren Fragen oder Anliegen steht dir unser Kundenservice gerne zur Verfügung und hilft dir weiter. Liebe Grüße Sabrina Integration Manager Spreadconnect Team

findickjut.de · 2 months using the app
★★★★★
Shopify

Developer reply ·

Hi Schmerzgalerie Fashion, Vielen Dank, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen! Wir freuen uns sehr über dein positives Feedback zum Service unserer App. Bei weiteren Fragen oder Anliegen freut sich unser Kundenservice, dir weiterzuhelfen. Liebe Grüße Sabrina Integrationmanager Spreadconnect Team

Schmerzgalerie Fashion · 9 months using the app
★★★★★
Shopify

Developer reply ·

Hi Sweetheart Ink, Thank you for taking the time to leave us a review! We’re thrilled to hear that our service is helping your business succeed. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team

Sweetheart Ink · 8 months using the app
★★★★★
Shopify

Ist alles so wie es sein muss

Developer reply ·

Hallo Streetwear❌.de, vielen Dank für dein Feedback! Wir freuen uns sehr, dass unsere App deinen Erwartungen entspricht. Bei weiteren Fragen oder Anmerkungen melde dich gerne bei unserem Kundenservice. Liebe Grüße Sabrina Integration Manager SpreadconnectTeam

Streetwear❌.de · About 1 month using the app
★★★★★
Shopify

The design platform is user friendly, excellent products, Really fast shipping time and reasonable prices.

Developer reply ·

Hi Trendy Spotlight, Thank you for taking the time to leave us a review! We’re grateful to hear that you enjoyed our user-friendly design platform, fast shipping, and product quality. If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks again! Best, Sabrina Integration Manager Spreadconnect Team

Trendy Spotlight · About 1 year using the app
★★★★★
Shopify

Handling super, aber dass es keine Möglichkeit gibt eine Sammelrechnung zu bekommen, verursacht unnötige zusätzliche Kosten für Verkäufer, weil jeder Sale einzelnd über das Geschäftskonto läuft. Auch keine Anpassung von mehreren Produkten gleichzeitig (z.B. alle Kinder Shirts) o.ä. nicht möglich. Wenn Spread also Maße ändert, heißt es jeden Artikel einzelnd bearbeiten.

Developer reply ·

Hallo Themba&Thando, vielen Dank für dein Feedback! Wir freuen uns, dass du das Handling der App schätzt. Wir verstehen, dass die Möglichkeit einer Sammelrechnung sowie eine Bulk-Bearbeitung von Produkten hilfreiche Features wären. Dein Feedback ist wertvoll für uns, und wir werden es bei zukünftigen Feature Entscheidungen berücksichtigen. Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice. Liebe Grüße Sabrina Integration Manager Spreadconnect Team

Themba&Thando · Almost 4 years using the app
★★★★★
Shopify

I will say some of the things are useful But I have to agree with alot of the posts its a pain staking process to set up the shipping and your help file is not at all helpful. The way you have your shipping rates are very frustrating cause price should not be the determining factor for shipping. Either set up shipping integration or get rid of cost based shipping cause that is a nightmare to set up in shopify. especially when you have so many different products.

Developer reply ·

Hello Shirts For Vets, Thank you for sharing your feedback! We're glad to hear that some aspects of the system have been useful to you. However, we completely understand your frustration with the shipping setup process and the challenges that come with configuring cost-based shipping. We are aware of the complexity around shipping rates and are working on finding better and more transparent solutions in the long term. Your feedback regarding the help files is incredibly valuable, and we're actively working on improvements to make everything more intuitive. If you have any further questions, please feel free to contact our customer service. Thank you! Best regards, Sabrina Integration Manager Spreadconnect Team

Shirts For Vets · About 1 hour using the app
★★★★★
Shopify

Spreadconnect is one of the best apps I've used for on demand printing. The ability to allow customers to design their own t-shirts using the Customizer, is clutch!!

Developer reply ·

Hi Bargain Casual Wear, Thank you so much for taking the time to leave us a review! We're thrilled to hear that our service meets your business needs and that you're finding the customizer feature valueable. If you have any further questions, please don't hesitate to reach out to us. Thanks again! Best regards, Sabrina Integration Manager Spreadconnect Team

Bargain Casual Wear · 13 days using the app
★★★★★
Shopify

I love SPOD! I keep finding products with cheaper production cost than other suppliers.

Developer reply ·

Hello Bike Party Shirts, Thank you for your positive review! We're thrilled to hear that you're loving SPOD. We appreciate your support and look forward to continuing to provide you with great products and service. If you ever need anything, please don't hesitate to reach out! Best regards, Sabrina Integration Manager SPOD Team

Bike Party Shirts · About 1 month using the app
★★★★★
Shopify

Sehr einfache Bedienung und Integration in den eigenen Onlineshop. Top, dass auch gleich Mock-Ups generiert werden. Großes Manko: Es sollten mehr Produkte, Accessoires,... verfügbar sein. Die Auswahl ist doch sehr eingeschränkt.

Developer reply ·

Hallo motorradland-austria, vielen Dank für das positive Feedback! Wir freuen uns sehr, dass die angebotenen Integrationen leicht zu bedienen sind. Unser Assortment-Team arbeitet stetig an der Erweiterung unseres Sortiments, das in der nächsten Zeit in unserer App verfügbar sein wird. Bei weiteren Fragen oder Anregungen freut sich unser Customer Service jederzeit über die Kontaktaufnahme. Liebe Grüße, Sabrina SPOD Team Integration Manager

motorradland-austria · 2 months using the app
★★★★★
Shopify

Great quality and customer support

Developer reply ·

Hello Down River Designs, Thank you very much for taking the time to leave us a review. We greatly appreciate your positive feedback! If you need anything at all, please don’t hesitate to contact our customer service. Thanks, Sabrina SPOD Team Integration Manager

Down River Designs · Over 2 years using the app
★★★★★
Shopify

Anfangs lief alles wie geschmiert. Artikel wurden umgehend bearbeitet, produziert und an den Kunden ausgeliefert. Alles super... Aber dann waren wir wohl doch nicht "Woke" oder "Grün" oder "Mainstreem" genug und sind mit unserer kritischen Meinung die wir mit und an unseren Produkten zum Verkauf anboten bei SPOD angeeckt. Übrigens: SPOD gehört zu Spreadshirt, und dort kann man linksradikales Gedankengut auf jedem T-Shirt drucken lassen aber alles was von dieser Meinung abweicht, wird zensiert und am Ende nicht mehr produziert, mit fadenscheinigen Argumenten... Und nun hat uns auch SPOD von heute auf Morgen die bestellten Waren einfach nicht mehr produziert. Der Support antwortet nicht mehr. Es wurden irgendwelche rechtlichen Gründe vorgeschoben und dann standen wir da, mit unbearbeiteten Aufträgen von Kunden die ihre Ware bereits bezahlt hatten und auf die Lieferung warteten... SPOD und Spreadshirt sind bei uns für alle Zeit gestorben und wenn sie der letzte Anbieter sind. NEIN DANKE UND NIE WIEDER!!!

realsatireportal · About 1 year using the app
★★★★★
Shopify

Wirklich toll und einfach zu bedienen, mehr Vorlagen wären toll. Fragen werden schnell beantwortet.

Developer reply ·

Hallo Print4Fun, vielen Dank für das positive Feedback! Wir arbeiten ständig an Erweiterungsmöglichkeiten/Verbesserungen und sind dabei für jeden Input dankbar. Bei weiteren Fragen oder Anregungen freut sich unsere Customer Service über die Kontaktaufnahme. Liebe Grüße Sabrina SPOD Team Integration Manager

Print4Fun · About 2 months using the app
★★★★★
Shopify

Great POD app, missing some features like custom packaging but good over all.

Developer reply ·

HeyTempus, Thank you for taking the time to leave us a review. We are happy to hear that our service is working for your business. Branding options are a feature we are looking into in the future to offer our merchants more flexibility in customizing branding options for packaging. If you need anything at all, please don’t hesitate to contact our customer service. Thanks, Sabrina SPOD Team Integration Manager

Tempus · 7 months using the app
★★★★★
Shopify

I love SPOD. Over the last 4 years, I only had one printing flaw, which I was refunded. Otherwise, it's been a great partnership. Moreover, the manufacturing warehouse is in the same city that I am in, so turnaround time for the brand is AWESOME. I'm looking forward to more years to come with SPOD

Developer reply ·

Hi Teddy Blaze, Thank you so much for your review!  We're delighted to hear about your excellent experience with SPOD over the past four years. It's great to hear that our turnaround times and local manufacturing have been beneficial for your business. If you need anything at all, please don’t hesitate to let us know. Looking forward to many more years together! Thanks, Sabrina SPOD Team Integration Manager

Teddy Blaze · Over 3 years using the app
★★★★★
Shopify

Had to uninstall this app as it is very bad build... If you chose your shops region as USA your customers from europe will not be able to get their orders from the Europe factory and vise versa... How on earth did you think there SPOD?? This meen Europeens will be charged extra custom toll fees as it will be sent from US...And if chosing Europe when creating a account then same thing, US customers will be charged custom toll fees.. Why not do as all other Printify, Printful, Gelatto... Send the orders from the factorys nearest the customers country!!

Developer reply ·

Hello Blvivsion, Thank you for your review! We genuinely appreciate your feedback on our services and apologize for any inconvenience caused by the current limitations of our app. We understand your frustration with the inability to direct orders to the nearest factory based on the customer's location. While we do face certain limitations, particularly concerning assortment aspects, we are actively exploring ways to find a more efficient way for all our merchants. Your feedback is essential for us to improve our service! If there's anything further we can do to assist you or if you have any additional feedback to share, please don't hesitate to reach out to us directly. Kind regards Sabrina SPOD Team Integration Manager

Blvivsion · 5 days using the app
★★★★★
Shopify

They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!

Developer reply ·

Hello My Adventure Challenge LLC, Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. service@spod.com They are available to assist with any order discrepancies or concerns you may have. Kind regards Sabrina SPOD Team Project Manager

My Adventure Challenge LLC · Over 3 years using the app
★★★★★
Shopify

I use this app all the time. The production has slowed considerably within the last month. Almost two weeks for one item. I use to brag about having the fastest turn around with the cheapest prices at my store. I can no longer talk that game anymore. Also the site doesn't always let you upload when designing and it cost me money with customers. A lot of glitches. I am going to have to work with another vendor as I do not have time for SPOD's site maintenance. 2/3/2024 Since our last review, SPOD has become one of my favorite drop shipping apps! Especially now that you guys have added DTF to t-shirts and hoodies. However if you guys are going to make us chose Bella+Canvas to get the DTF prints, then you guys should offer way more colors. That 3001 version comes in all kinds of colors but we are only limited to 6 and sizes stop at 3X. Also that shirt should be a little cheaper by maybe $1.50-$2.00. I love the DTF, flex, and velvety flex, but I stay away from the DTG or digital direct. Those prints last maybe 5 washes then they start to peal, flake, etc. You guys should get rid of that process all together and open DTF up to be added to other garments that offer more colors then you'd be Top Dog! It also would be nice to be able to use our own designs on sleeves and hoods. Overall, I LOVE YOU GUYS. My number 1 app for Drop Shipping. Thank you for the items you got out to my customers over the Christmas Holiday! Looking forward to your improvements.

Developer reply ·

Hi ReCet Store Online, Thank you for your review. We recently were facing a backlog for productions, which has been resolved within a week. We are back to normal turnaround time. Can you send us some examples of the glitches you are facing? We take that kind of feedback seriously. Just send our support team some examples so that we can fix them as soon as possible. Thank you again Sincerely Your SPOD Team

ReCet Store Online · About 3 years using the app
★★★★★
Shopify

I Love the ease of use of this app I upload my content, then order samples and inventory for my little shop! It's also way easy to create a listing for my non local customers to order and have their choices drop shipped to them. great app.

Developer reply ·

Thank you for your review! We are so happy to hear you have found success with SPOD app getting your products to customers from all over. We hope to continue delivering excellence to you and your customers!

TheKnottyKnittress · Over 1 year using the app
★★★★★
Shopify

I have been a loyal user of SPOD for several years, consistently experiencing excellent service and rapid production times.

Developer reply ·

Thank you for leaving a review for us Egendesign. We greatly appreciate your feedback and hope to continue delivering excellence for you and your customers!

Egendesign · About 3 years using the app
★★★★★
Shopify

Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.

Developer reply ·

Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via support@spod.com.

The Original Deer Mullet Shop · Almost 3 years using the app
★★★★★
Shopify

The SPOD Print on Demand app - has been great since day 1. Setup was easy and integration was a breeze. Super intuitive honestly the support team has been nothing short of amazing to work with when we had questions/concerns. 10/10 highly recommend!

Developer reply ·

Thank you for your feedback Napster! We always aspire to do our best when helping and supporting our merchants through any questions or concerns. As always, we look forward to hearing from you in case there is anything we can assist with in the future.

Napster Official Merch Store · 6 months using the app
★★★★★
Shopify

Called 20 times, wished to get a call back, wrote several emails. Just all that to get my sample order done. Its been a week now and its still " waiting for production". They say "my account needs to be verified" although my email is verified, my credit card informations + my address is verified, even the products are listed in my shop!!!! What else do you guys need? Ive customers waiting, its almost Christmas time and the black week is coming. Do you guys really wish to destroy businesses with your very very bad communication? Everyone who reads this and have the same problem, i wish you the very best and please dont spend your time and money here on SPOD.

Developer reply ·

Thank you for your feedback Laws Customs. We are sorry to hear you were having issues with getting into contact with us. Our customer support line (+1-724-832-6290) is open Monday to Friday from 8am to 6pm EST, and we do our best to reply to emails within 24 hours. It is required to complete account verification prior to fulfilling orders, as this protects the platform from potentially fraudulent activity. We understand how waiting can be frustrating, however the account verification should be completed when you open your account, prior to placing orders - to help avoid keeping any orders on hold while the verification process is completed. If you need further assistance please contact us via support@spod.com.

Laws Customs · 18 days using the app
★★★★★
Shopify

Hugely disappointing! Awful print times, '48 hours?' as advertised, hah! More like 48 days if you're lucky. Terrible customer service. Just a shocking app, don't waste your time folks.

Developer reply ·

Thank you for your feedback. For security purposes all accounts must be verified before orders can be produced. Once your account has been verified orders would move into production and continue as normal within the 24-48 hour production time.

Geek T-shirts · About 1 month using the app
★★★★★
Shopify

EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide. I've been using SPOD for a little over a year. In the last month, their production times have increased significantly (orders will sit for a week before printing) and their customer service response time has dropped as well (one of my inquiries never even got a response). Seems like something on the back end isn't working. I'll be looking for a new POD provider asap. :/

Developer reply ·

Hi Arrows Aim Greenhouse & Supply Co. Thank you for that honest feedback. This is definitely not the kind of experience we want you to have with us. Our production time hasn't increased since a year ago, but the problem could be related to something else in your account or with the order itself. I would love to help you out personally, to make sure we can resolve any issues there may be. I will contact you per email. Sincerely Jean-Michel from SPOD

Arrows Aim Greenhouse & Supply Co. · Over 2 years using the app
★★★★★
Shopify

What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.

Developer reply ·

I'm really sorry that the print results do not match the screen view of your design. With the Digital Direct printing method, the printing colors are sprayed directly onto the article of clothing, which causes the design to look somewhat washed-out. For that reason, intense colors are unfortunately not to be expected. Digital Direct is therefore optimal when going for a "vintage look". If you prefer brighter colors, we can recommend Flex printing for a more vivid print that stands out.

Violet & Lu · 6 months using the app
★★★★★
Shopify

2023 UPDATE: SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility. They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD. Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality. ______________________________________________________________________________ Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.

Developer reply ·

Hi Spooky Cat Press, Thank you for your review. I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to make sure we can answer every email as quickly as we can, but we are aware that there is still a lot of place for improvement. When it comes to the print quality, there shouldn't be any major differences between each print, so when it is the case, we will always be able to find a solution for you. It is currently not possible for us to send a replacement (but we want to add this feature) but we can offer you a refund so you can place the order again. Thank you for your understanding. Sincerely SPOD Team

Spooky Cat Press · Over 2 years using the app
★★★★★
Shopify

Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.

Developer reply ·

Hello Beach Day Gifts & More and Thank You for your review! We will always respond to you because we are generally concerned about any issues you may be having. If any orders are waiting for Production over 24 Hours, you should be contacting Customer Service immediately. From my experience, there can be a few issues here such as payment issues, stock issues, account verification required, etc. Because your time line was not very clear, I do not understand if you contacted Customer Service 30 Days ago or more recently. Customer Service usually responds between 24 to 48 Hours of receiving an email. Regardless of the issue, we want to make it right. Please let me know where I can reach you and I will send an email. Sorry to hear about your experience. Looking forward to hearing from you, Thank You again!

Beach Day Gifts & More · Over 3 years using the app
★★★★★
Shopify

In fact, you have understood absolutely nothing! As I told you, the products have not been deleted from my store but they are no longer visible in the application itself. When I go to the SPOD site, I select the connector, I don't have the products when I go to preview, I find the product... AND ESPECIALLY, I HAVE NOT ADDED ANY NEW PRODUCTS! I have several problems with the application, including the fact that I cannot add the VAT number because your software does not know the number. Your application does not work at all. So I repeat, if SPOD is not able to help me with this problem, who else can?

Developer reply ·

Hello Brikoneo, Thank You for your updated reply. We have sent you an email to schedule a meeting with you. We would like to do some screen sharing activities so you can take us through the issues you are having so we do have a better understanding. As stated before, we are here to help you with whatever issues you are having. If you do not feel comfortable responding to my email, please contact our Customer Service Team, I have provided you with a link. Again, looking forward to get this issue resolved for you! https://www.spod.com/contact-us

brikoneo · 3 months using the app
★★★★★
Shopify

App stopped syncing orders from Shopify. Even manually requesting fulfillment does not work anymore. Support asked what browser I was using!! Basically saying it's my fault their app is not working. Then never responded again.

Developer reply ·

Hello Old School Labs™, Thank you for taking the time to review our app, we're very sorry that you are unhappy with our services. By asking which browser you are using, customer service was not trying to shift any blame towards you, they are just going through the list of possible solutions, starting with the simplest - so that they do not make you wait until they get an answer from the development team, which will at first always be the quesion of which browser was used. Please also bear in mind that the emails queuing up are all given a 24 hour response time, but that this response time is also extended over the weekend since the customer service is not working on weekends and public holidays. We will monitor your case and can only ask you to be patient with our customer service and the development team, and we hope that, if you decide to stay with is, we can prove ourselves as a trustworthy partner for you and your business. Thank you!

Old School Labs™ · Almost 2 years using the app
★★★★★
Shopify

This company will rip you off. We tried it, set up the store & ordered samples for the t-shirts we needed. A week passes and I check the tracking number which shows delivered. No package got delivered. I contact them and they say I need to contact the shipping courier. Huge headache, but I did, and they said they will perform an investigation after I reported a lost package. They did and according to them, the package got delivered as it was supposed to per their data. IT NEVER DID. I contacted SPOD again for a refund or to reship the products and they say that I'm lying and the case is closed. They literally stole money from us. Now switched to Printful and they delivered the sample T-shirts within a couple days. That's the company we'll go with. Save your money on Spod.

Developer reply ·

Hello LLAMAGEDDON | Board Game & NFT, We're very sorry to hear you're so disappointed in our services, however, we could not find any communication or orders with your user name and the attached email address. We reckon, you used a different email address and would therefore ask you to send the communication with our customer service to info@spod.com to be reviewed by the Business Unit itself to improve services. Thank you.

LLAMAGEDDON | Board Game & NFT · 14 days using the app
★★★★★
Shopify

App gave a 400 error repeatedly and needed to be uninstalled/reinstalled before I could use it. After creating an account I was able to place an order for a sample product, but I received an email from SPOD a few days later requesting a government photo ID claiming my account could be fraudulent. Customer service failed to reply to my email questioning the need for a photo ID in order to have a sample shirt printed. Also has by far the most expensive apparel shipping costs of the companies we've considered so far ($6.35 for one t-shirt).

Developer reply ·

Hello Fulcrum Dawn, Thank you for taking the time to review our app, although we're very sorry to hear you've not been happy with our services. Customer Service will always try and get back to you within 24 hours, however, they are not in the office on weekends and public holidays (they are based in Germany). Concerning the request of an identification document, you might find our privacy policy helpful: https://faq.spod.com/hc/en-us/articles/360020572720-Privacy-Policy- Under 'Odering from SPOD' you can read up on the matter.

Fulcrum Dawn · 7 days using the app
★★★★★
Shopify

Ich nutze SPOD um mein Sortiment zu erweitern, allerdings finde ich es suboptimal, dass der Kunde die Bestellung bekommt, ohne einen Hinweis auf meinen Shop. Ich kann weder Logo auf dem Lieferschein ändern, noch den Absender auf dem Paket bestimmen: überall steht Spreadshirt drauf. Daher fürs Branding eher schlecht. Technisch läuft sonst alles sauber & rund.

Developer reply ·

Hallo FOOTBALL-KING 🏈, vielen Dank, dass Du Dir die Zeit genommen hast, unsere App zu bewerten. Dass Pakete mit Spreadshirt-Branding verschickt werden, sollte eigentlich nicht mehr passieren, seit wir white label packaging eingeführt haben - dafür möchten wir uns entschuldigen! Wenn nicht schon passiert, melde solche Fälle immer gerne dem Kundendienst, damit wir entsprechend einen Fall mit der Produktion eröffnen können. Eine Personalisierung der Verpackung ist definitiv ein Projekt, welches wir angehen werden, besonders da es sich viele Merchants wünschen. Sobald wir den Service anbieten können, werden wir selbstverständlich alle Merchants informieren.

FOOTBALL-KING 🏈 · 4 months using the app
★★★★★
Shopify

Wir verwenden SPOD seit 1 Jahr und sind sehr zufrieden. Die T-Shirts haben gute Qualität und werden schnell an den Kunden ausgeliefert.

Developer reply ·

Hallo Kulinarische Schnitzeljagd, vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass wir euch schon seit einem Jahr mit unserer App überzeugen können. Sollten euch in dieser Zeit Dinge aufgefallen sein, die wir für euch noch verbessern können, lasst es uns gerne wissen: https://www.spod.com/contact-us. :)

Kulinarische Schnitzeljagd · Over 1 year using the app
★★★★★
Shopify

Horrible. We are a print on demand DTG company ourselves and used them to print just our long sleeves and hoodies as it is very expensive to house all the inventory for every different variant we offer. I would give them 1 star but there are some things that are decent. My customers have had issues with nearly every order. Garments damaged upon receipt, loose threads, holes, etc. Prints are complete trash. As a DTG company ourselves we can see that they obviously do not have any quality control OR have a lack of knowledge in the pre-treating and curing process. We have had numerous garments where the print is rubbing off after the first or second wash. Even garments that did not require pretreat and were black ink only were not cured properly and the ink came right off. Their Spreadshirt brand apparel is nice quality but runs extremely small, especially in womans. This is a huge turn off as we have had many returns due to incorrect sizing. This is partly due to customers not looking at the size chart, so I don't blame Spreadshirt 100% for this. Their customizer is mediocre, it's hard to determine proper design placement from the collar and only one size of the image can be imported, therefore leaving every size S-5X having the same size printed image. For example, a small shirt may require an 8" wide image but an 8" wide image on a 3X looks ridiculous. You would think there would be some kind of human interaction involved in production to ensure that the ratio of image to shirt size is correct, but they claim this is not possible with their system. I can assure you it is possible as we use the exact same equipment and it's so simple to resize an image that our grade school children who frequently operate our equipment can do it. The only thing that I can say that they did right is they were always prompt at refunding damaged or misprinted items. We also will give them top honors for their speed, they definitely are the fastest POD service. Sometimes they were even faster than us and our turnaround is typically 24 hours from the order placement to slapping a shipping label on the product. Maybe they need to focus on quality control instead of speed. We are just simply tired of disappointing our customers and processing refunds and replacements. App deleted. We will continue to print in house as we do not have these issues.

Developer reply ·

Hi Made in the EighTees, Thank you for your review. I'm sorry you faced such problems concerning your orders. Have you contacted our customer service about those? Feedbacks like yours are really important to us, and I will have a look at what you described about our print quality. The print shouldn't wear off like that at all. I'll contact our production directors directly to report that issue. Concerning the designer, we are planning on improving its functionalities this year, to make sure that meet the standards the industry has. Thank you again for taking the time to write us a review. Sincerely, Your SPOD Team Thank you

Made in the EighTees · 3 months using the app
★★★★★
Shopify

Starting to use more and more. At this point it's not quite up to par in terms of the generator as it doesn't allow you to have same design in different color for one shirt so you have to do double of everything. It also, on some products, has a very small design area which is much smaller than same products elsewhere. That said, their inventory is growing, their quality is very good, and once they get to the next level they maybe my primary provider.

Focus in, Shine Out · 2 months using the app
★★★★★
Shopify

Super easy to use. I love that I can upload my unique designs to, ALL-TIME beloved, clothing items and accessories.

The Torn Thorn · About 1 month using the app
★★★★★
Shopify

Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?

Developer reply ·

Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight security regulations to ensure the safety of everyone that uses SPOD and it sounds like a security procedure may have been triggered. The best thing to do in this situation is contact Customer Support where we'll be able to get this fixed. As you've already done this I hope the problem has already been rectified. If not, please let us know and we'll get it fixed asap.

Encore2wo · About 20 hours using the app
★★★★★
Shopify

this app make the business part easy to sell the best tshirt you can create using desings provided for you or better you can use your own art work:)))

Thebuyhops · Over 2 years using the app
★★★★★
Shopify

Hätte ich gewusst, dass Ihr noch eigene Werbung für spreadshirt dem Kunden dazulegt und ich dadurch Kunden verliere, hätte ich die App niemals benutzt!

Developer reply ·

Hallo H21 online, Danke für Ihre Bewertung. Das sollte nicht der Fall sein. Können Sie sich direkt mit mir in Verbindung setzen und mir die Bestellnummer schicken, die die Werbung für Spreadshirt enthielt? Ich werde die Situation an unsere Produktion eskalieren lassen, damit sich dieses Problem nicht wiederholt. Wir können dann auch darüber sprechen, wie wir eine Lösung für Ihre Situation finden. Sie können mich direkt unter jean-michel@spod.com kontaktieren. Liebe Grüße Jean-Michel Poupart Success Manager SPOD

H21 online · 3 months using the app
★★★★★
Shopify

DO NOT USE! The app is very user friendly, but their products are garbage. There is no quality control on their printing and about 30% of my products have huge mistakes in them and my business has taken a huge hit because of it.

Developer reply ·

Hi Team Room Design, Thank you for taking the time to review our App. I'm sorry that you didn't receive what you expected. Have you already contacted our customer support about those issues? We take any quality issues really seriously and we use examples we receive from you to inform our productions and learn from them. I'll get in touch with you to make sure we can find a solution together. Sincerely, Jean-Michel Poupart Success Manager

Team Room Design · 8 months using the app
★★★★★
Shopify

Great and affordable products - super easy-to-use functions. I really enjoy creating new products with SPOD. Please keep adding new products for us to print on. Thanks SPOD.

Rock Reflections · 10 months using the app
★★★★★
Shopify

Better printing areas! Not only that, but I can update products that I've already placed on my store- instead of having to erase them! And 48 hours to have products pressed, I love that. I'm definitely digging SPOD!

SOELEPHANT · 4 months using the app
★★★★★
Shopify

I love the placement and the mockups that come within this app. I also love the built in descriptions and size charts. It is a bit pricey but nonetheless worth it!

P.A.I.N Clothing & Entertainment · About 3 hours using the app
★★★★★
Shopify

Great, love it , make it , post sell it , roast it , repeat it, smash it, buy it , push it , happy me.

Java Smugglers · 24 minutes using the app
★★★★★
Shopify

SPOD has been great for our unique idea of super local Kentucky t-shirts. It allows us to print up hundreds of different designs without any inventory. SPOD also kept right on ticking without a hitch throughout the pandemic so we didn't lose income. Thank you SPOD!!!

HometownKentucky · Over 1 year using the app
★★★★★
Shopify

We have been using SPOD for over a year and really enjoy it! The variety of options is great and they are much faster at getting products out the door to the customers than all the other POD services we have tried. Customer services is awesome too so if a customer receives a bad product it is no cost to me to send them a replacement!

Rebound Vintage Hoops · 11 months using the app
★★★★★
Shopify

SPOD freaking rocks. I searched around for a while trying to find a good dropshipper. The pricing is the best out there, and they ship INSANELY fast. Orders are out the door in under 48 hours usually. This makes it easy for me to ship out new items when there is an incorrect order and their customer service is A+. Update May 2021: Almost two years later and we are still super happy with SPOD! Our business has grown more than we every thought possible due to being able to scale without holding inventory and the support of SPOD. Thank you!!!

Developer reply ·

Our customer service loves you for this! <3

Vintage Ice Hockey · Almost 2 years using the app
★★★★★
Shopify

I’ve been using SPODs app for my store and have had great experiences. I like their selection of products, fast turnaround time and great customer support. All of my apparel washes well and has not distorted or lost form. They have been very good to deal with when there’s been an issue. They are always actively improving the design interface to make the user experience better and I’ve seen huge strides in recent months. The flex print option is awesome and worth the small upgrade for even better quality print. Make sure you join the SPOD Facebook group for additional support as the admin is very quick to respond and get involved with troubleshooting. Let’s be clear, NO POD is perfect but this one tries and understands the needs of us as store owners. Looking forward to future improvements and upgrades from SPOD.

Painted Love Apparel · 6 months using the app
★★★★★
Shopify

I am so incredibly disappointed. My first sample order was fine, so I ordered a big $300+ order. SPOD never put my contact information on the package, so when FedEx tried to contact them for duties, they never responded, and the package has been in a holding pattern for 6 weeks. I have now paid the duties and the package is just plain lost. I contacted SPOD about this, and they took no responsibility, and I am now out a significant amount of money, with no merch. Another smaller order did arrive, but it is unsellable. Completely washed out and hideous, not even close to my previous sample order in quality. I am just heartbroken and now have no way to recoup the costs.

Developer reply ·

Hi Comixque. Thank you for your feedback. For the washed-out shirt you received, have you contacted our customer service? Send them a picture of your product and we will be able to find a solution for you. support@spod.com. I'm sorry that you faced some issues with your international parcels. Unfortunately, as we are based in the US, depending on the size of your order, sometimes imports taxes will be applied for that parcel. This is not something we can influence at the moment. We are looking into ways to improve that process, but it is something currently out of our hands. We apologies for the inconvenience. Sincerely, SPOD Team

Comixque · 2 months using the app
★★★★★
Shopify

I just wish that their print quality were better, because I tested out several orders me as a client and the print quality are very disappointing. I loved the application and the look of the product in my store, but in the end the result was terrible. I am so sorry after so much work, I have to find a better service. I will not recommend this quality to my clients. .

Developer reply ·

Hi, Children's Green Planet, I'm sorry this is the experience you've had with our prints. Have you reported the low-quality prints to our customer service? Please send them a picture of the prints so we can find the best solution for you. There is a lot of different factors that can influence the quality of the print, and this is something we can support you with. Thank you for the review and have a wonderful day, Sincerely, SPOD Team

Children's Green Planet · About 2 years using the app
★★★★★
Shopify

After about five months of using SPOD, we are still conflicted. We like their catalog and fast production times, which is usually 24 to 48 hours. However, sometimes it can take 4 to 5 days, which is a problem if you want to advertise an item based on expected delivery times. This leads me to my next issue. Their customer service is the worst compared to the other POD companies we use (three of our other POD companies have live chats, which is fantastic). SPOD doesn't have a live chat and can often take 48 to 72 hours to respond. And when they do, they only include their reference number, not ours. This requires us to go into SPOD to try and identify the order they are talking about. This poor customer service is unacceptable and will be one of the reasons we stop using them. When our customers contact us (who are indirectly SPOD customers), we need to be able to get back to them with an answer. Anything more than a few hours doesn't cut it in today's competitive market. When we phone them, we always receive a friendly response but no follow-through. Compared to other POD companies, like Printify and AOP, we are having a higher number of issues with their products. These include: the wrong item being sent (either from our catalog or worse, from another one of their customers), prints printed upside down and crooked, goods delivered broken, and they are constantly going out of stock. For example, they ran out of a particular back-pack in early April. I asked when would they restock it, as I would like to sell it on pre-order. They responded saying it would be restocked at the end of April. When I followed up on 30 April, I was told it would be late May, and this is after I had accepted over $500 in pre-orders based on what SPOD told me (surely they can manage their inventory better, after all if they are out-of-stock we are not selling their goods, which can't help their bottom line). We will likely stop using them once we find the time to migrate our designs to a different POD company. We will definitely miss some of their unique products, but the reputational risk is too high. We definitely won't miss the high number of tickets they help create. [PS. We are not, I imagine a big customer for them with YTD sales of over $47,000. But what they don't get is that if they more reliable, with better customer service, we would send them much more of our business. SPOD represents less than 10% of our sales]

Developer reply ·

Hi URevolution, Thank you for that feedback. First of all, we take that sort of feedback really seriously, as we want to make sure your experience with us is at the best it can be. We are really sorry you are having some issues with our customer service and we will take into account your feedback. Live chat is a great idea, which we are looking into. For now, I will contact you personally to see what we can do to help you resolve this situation. Thank you again. Sincerely, Jean-Michel Success Manager at SPOD

URevolution · 5 months using the app
★★★★★
Shopify

Hello, I am very frustrated, it seems like there's no quality control at SPOD. I have made a few orders from you guys and they come worse and worse every time. I received 1 sample item that was flawless. I ordered for a customer and you sent over clothing with a logo that looked nothing like the original sample, secondly, the odor on the clothing is unacceptable, lastly, I received another sample order and 3 garments are STAINED. How is this possible? How can I trust that my customers will receive clothing without stains or the proper logo? I am very disappointed.

Developer reply ·

Hi GalaxyGoodiess. I'm sorry you are having some issues with our print quality. This isn't something that should be happening. Even if mistakes can happen, it shouldn't that frequent. Would you mind contacting me directly and send me some examples of the issues. I'll be able to double-check with our production why it happened. You can write me at shopify@spod.com. Sincerely Jean-Michel, Success Manager

GalaxyGoodiess · About 2 months using the app
★★★★★
Shopify

Very Easy to set up and to design my products! I like that it gives you design templets already on top of my designs as well. Very cool Update: It's been over 6 months since I've downloaded SPOD. I've ordered some sample orders and they have been awesome. Fast shipping and good quality products. Excited to see what's next for my business! Thanks, SPOD!

Developer reply ·

Hello Dakoda Goods, Thank you so much for reviewing our app, we're happy to hear that you find it easy to use and look forward to supporting your business.

Dakoda Goods · 5 months using the app
★★★★★
Shopify

New to the App, works great but shipping out side the USA with a USA based store has proved a nightmare so far leading to a lot of headache. Not sure if it's because of the pandemic, but there's no warning telling you orders may be subject to delays. The items go out and then no change on status for weeks now. So mixed after a fantastic start for me.

Developer reply ·

Hi One Stop Hip Hop UK, Thank you for taking the time to review our app. You are absolutely right, delivery outside of the US from our US-based production is causing us some issues. We are however working really hard to find better options and improve international shipping. If you are selling a lot of orders to Europe, I would suggest creating another store and use our Europe-based production, as you will save on shipping cost and delivery time. I hope I could help. Thanks again!

One Stop Hip Hop UK · 6 months using the app
★★★★★
Shopify

Just getting started, slowly, but the product design is really simple and samples arrive quickly. Good quality and looking forward to add their print on demand service to our shop

Mystic Knotwork · About 1 month using the app
★★★★★
Shopify

That was the easiest experience adding product into my store!!! Simply download the app and select the shirt, color, and image or even upload your image to create. So simple!!!

Kodiak-FX Apparel Co. · 10 minutes using the app
★★★★★
Shopify

Sehr einfach zu handhaben. Würde mir wünschen, dass man mehrere Kategorien (T-Shirt Damen- T-Shirt Herren) gleichzeitig designen kann.

SteffanoMaXX · 9 days using the app
★★★★★
Shopify

I like this app. It's very easy to use and great app to use to create great shirt. I would refer other about this app.

Justfabulousbrands · 35 minutes using the app
★★★★★
Shopify

THIS APP IS AMAZING! ITS RIDICULOUS HOW EASY IT IS FOR ME TO CREATE ANYTHING I IMAGINE UNLIKE OTHER APPS I'VE USED IN THE PAST! THANK YOU ALL SO MUCH!

We Are King David · About 2 months using the app
★★★★★
Shopify

Easy to use & works without any issues. No complaints at all. I would highly recommend other users to install the app. Fast production and fast shipping !!!

Jamgochi · 6 months using the app
★★★★★
Shopify

I am giving the app 5 stars as it has items I have not had access to with other apps. I do hope to get good prints as my last POD started to become lackadaisical, and I started getting returns as my shop was taking off. I also like this guarantee of a 2 day turnaround. That will definitely help if this is accurate!

Irie Vybez Gear · 8 days using the app
★★★★★
Shopify

The application is very easy to use. I liked the large collection of designs and products. I recommend it.

Scientific Curiosity · About 2 months using the app
★★★★★
Shopify

Virtually all of the products I sell are provided by SPOD. I'm very satisfied with everything so far.

Global League Shop · 5 months using the app
★★★★★
Shopify

This app is SO easy to use, and syncs seamlessly to Shopify. I love that we don't have to stock different sizes and colors of our products.

Three Basketeers · 2 days using the app
★★★★★
Shopify

Very easy to use very user friendly products look very good to wear I would suggest to a friend that is interested in starting a T-Shirt business.

Athletic Apparatus · 18 minutes using the app
★★★★★
Shopify

Best print on demand company I have used. Fastest turn around, so far. Easy integrations with Shopify. !t's the only app I have found that could run virtually on auto pilot. Others apps require me to perform more tasks for each order and often have difficulties tracking orders.

Dope Panels · 3 months using the app
★★★★★
Shopify

i can attest that this app is awesome. as someone who is not always available for a computer, i just wish it was accessible on mobile

Developer reply ·

Hello ReRouteApp, Thank you so much for your kind review and the feedback concerning the usability - we have forwarded this suggestion and will make sure to look into finding a solution next year as we know this is frequently requested. Thank you!

ReRouteApp · About 2 months using the app
★★★★★
Shopify

SPOD is probably the best POD company there is. I have been using them for over 2 years and after them printing over 50,000 orders between my stores I give them an A+ rating. They have a mix up here and there or a misprint, around 1% but that is way lower then any other POD provider I have tried. Here it is a week before Christmas and they already printed and shipped orders that I put in yesterday. The price, speed and customer service can't be beat. If you want to feel secure about your printing provider and your customer experience, they are the one to use. I get 5 star reviews from my customers all the time about how much they love their product. Thanks everyone at SPOD.

Screaming Freedom Apparel · 3 months using the app
★★★★★
Shopify

Extremely user friendly and simple to design merchandise for our brand. Looking forward to the full experience.

Chef Vivoni · 13 minutes using the app
★★★★★
Shopify

We use this app to sell some products, and it works nicely. Easy to use and very user-friendly, great customer service.

Developer reply ·

Hello SolomonsCloset, Thank you for taking the time to review our app and services, we're so glad to hear that you are happy with us and with the great work our customer service is doing. Looking forward to working with you in the future!

SolomonsCloset · 3 months using the app
★★★★★
Shopify

So far I like this app, it has a lot of product choices and a good customizer. I like how it has an app I can add to my site to allow customers to make their own product from scratch.

Developer reply ·

Hello MILVEC, Thank you for your kind feedback! We're happy that you are liking the app funcionatlities so far and that the Customizer is working well for your customers. We look forward to supporting your business further!

MILVEC · 9 months using the app
★★★★★
Shopify

I love that they have a large variety of images that you can use! Color options are okay, but I wish they had more to choose from.

Developer reply ·

Hello Cristy Kreme Designs, Thank you for taking the time and leaving your feedback with us. We're very happy that the app is working well for you so far and always appreciate any suggestions concerning assortment and funcionality. Feel free to send any such feedback our way via service@spod.com. Thank you!

Cristy Kreme Designs · 3 days using the app
★★★★★
Shopify

So far so good! The interface is extremely easy to use and the shopify integration is relatively seamless.

Developer reply ·

Hello MetalRelic, Thank you for taking the time to review our app, we're happy that things are working out well so far and hope that we will be able to meet your expectations also in the future.

MetalRelic · 4 days using the app
★★★★★
Shopify

The app has worked really great so far. very pleased with the fluidity and integration. I'm glad I found it.

Developer reply ·

Hello Red Clover Coffee, Thank you for leaving this awesome review, we're so happy to hear that you find our app user friendly and to be part of your business

Red Clover Coffee · 4 days using the app
★★★★★
Shopify

I really like using Spod and of all their tshirts I have received to wear as samples, only one has worn the printing off after a few washes. They have lovely material for their tops and the app is easy to use. Be good if you could edit a design once it's made but apart from that, Spod is a great company and POD manufacturer.

Developer reply ·

Hello Purdie Photography Designs, Thank you for your review of our app, we're grateful that you gave us such a good rating even though there were some troubles with the prints - please feel free to always get in touch with customer service if this happens, so we can offer a refund and make sure to get in touch with the production teams to improve our services. Thank you!

Purdie Photography Designs · 4 months using the app
★★★★★
Shopify

Wir haben schon lange nach einer App wie SPOD gesucht und endlich gefunden. SPOD ermöglicht uns das Sortiment und den Kundenkreis zu erweitern, und bietet einen großen Mehrwert. Über SPOD können wir unseren Kunden die Möglichkeit bieten, unsere Produkte selbst gestalten zu können. Wir sagen top App. Absolute Weiterempfehlung!

Developer reply ·

Hallo SUMA TREND, was für tolles Feedback, vielen Dank, dass ihr euch dafür Zeit genommen habt! Wir freuen uns darauf, euch und euren Store auch in Zukunft zu unterstützen.

SUMA TREND · 6 days using the app
★★★★★
Shopify

SPOD is awesome, the product items are great the printing great quality even tho the quantity is short at times customer service responded with great information about the days in which the restock takes place. My customers are very pleased with shipping times. I look forward to the updates to the platform and product catalog. Thank you SPOD

Developer reply ·

Hello VORVAEH.COM, Thank you for your honest and kind review, we're glad to hear that you are happy with our services despite the occasional stock out problem. Also, thank you for being a sympathetic and patient merchant and we look forward to supporting you and your business in the future!

VORVAEH.COM · 4 months using the app
★★★★★
Shopify

Does excactly what I wanted it to, in every single way possible. Easy and responsive tools for every aspect of the shop.

Hammervoll Photography · 3 days using the app
★★★★★
Shopify

You guys really suck! Your processing time s**ks, 4 days nothing, Called and told not done. screwed up the logo and won't fix. sending at some point worthless samples. Robert you're talking out of your Arse! I called and spoke with this woman and was told wrong logo used and nothing she would do about it. This after she said still in production. And after I emailed you guys twice within minutes of placing order to verify logo. No response from anyone and I emailed twice. Told be to accept it as is. Feckless Employee!!!! You guys are Horrible! You should quite doing feedback that is is false. Take responsibility for lame A** service. Can't wait to see the crappy products.

Developer reply ·

Hey GritSox, I am sorry to hear that you feel this way and would love if we can find a solution for this issue. As we are in mail contact, let's move the topic there. Still, for the wider audience, some context is needed: * You uploaded and placed an order with a mainly black design on a dark grey shirt. It should be clear, that this is not an ideal color combination. Still some merchants create such kind of designs on purpose. We therefore can't question such orders. * Also, according to the order tracking you did not receive the shirt yet as it was shipped in Oct. 1st. With this I do not understand how you know that the design is not exactly as you ordered. We love our merchants and support them in any way we can. Still it would be presumptuous if we question everything they do. Kind regards Robert

GritSox · 3 days using the app
★★★★★
Shopify

it's amazing it is really taking off for us now I cant wait to see where it leads. took a minute to get it all set up the way we want but now its good to go.

Developer reply ·

Hi Linebreakers, Thank you for taking the time to review our app, it's amazing to hear that you are happy with us and we are very much look forward to supporting you and your growing business.

Linebreakers · 2 months using the app
★★★★★
Shopify

Great app, really easy to use, great products, great shipping times, great prices. Looking forward to making lots of fantastic designs for my customers

Developer reply ·

And we are looking forward to send lots of fantastic products to your customers! Thank you for the review and the kind words. Cheers Robert

Living Stone Gifts · 39 minutes using the app
★★★★★
Shopify

I like it...so far, everything I'm looking for...I like it a lot!!!! Easy designing, easy choosing of products, and then easy posting to your store...very cool app!!!!!

USOPREMACY · 9 minutes using the app
★★★★★
Shopify

Loading is super fast and easy to use. It's a mini SpreadShirts inside Shopify. I'd like to see the full POD account integration in the future.

Merch by Billyforce · 6 months using the app