ZOZOZON
Estonia
Reviews (3)
After a year as a paying B2B customer (ID 841940), I strongly warn other sellers. In May–June 2026 I was charged six duplicate payments of €89 (€534 total) with no order, invoice or service behind them. BigBuy admitted in writing these charges are "not associated with any order number" and "not recorded in our system" — yet kept the money and refused to refund. My €163.23 wallet balance withdrawal was then delayed, in their words, due to "company restructuring." They close support tickets as "resolved" without resolving anything. I am now recovering funds via bank chargeback and filing regulatory complaints. Check the company's filings and the most recent reviews before paying anything.
the application is really well done, easy to use and the customer service was responsive. Thank you
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! 🌟 We are thrilled to hear that you found our app simple to use, and that our customer service team was able to assist you effectively. 🤝 If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better! 😊💬 Best regards, TrackingMore Team
