TrackingMore Order Tracking
by TrackingMore · launched
View in Shopify App Store ↗Reviews (375)
Not working properly. For many orders it's just not showing any tracking updates, although these updates are properly showing on all other tracking apps (like 17track.net). Customer service is dismissive. I'm paying for an app that's not working, but they maintain that they can't refund me because "the app is working". In the meantime I'm getting emails from customers saying that our tracking page is useless because they can't track their order.
Tracking More may not be the perfect app and has some small issues, what makes it great is the support provided by the team. Their willingness to go beyond what is expected makes them stand out. May 2026: Tracking More app is not working and updates are not showing correctly. Manual retrack required almost every time. Tickets not being closed and issue persists for almost 3 weeks now. If this continues, will need to find an alternative that works.
Developer reply ·
Hi there, Thank you so much for your kind words! 🌟 While we’re always working to improve and address any small issues, we’re thrilled to hear that our support team made a positive impact. 💙 Your feedback inspires us to keep going above and beyond for our customers! 🚀 Best Regards, TrackingMore team
Just got started, I like it so far. Got three we are looking at.
Developer reply ·
Thank you for your review and for choosing our app! 🌟 We’re delighted that you’re enjoying the app, and we truly appreciate your support. It encourages our team to keep delivering reliable and high-quality service. Please feel free to reach out anytime with feedback or suggestions. Best regards, The TrackingMore Team
Developer reply ·
Thank you so much for your amazing 5-star rating! ✨ We’re delighted to know that you find our app intuitive and user-friendly. Your kind words and support truly mean a lot to us. If you ever have more feedback or suggestions, we’d love to hear from you. 💬 Best regards, The TrackingMore Team
The support team is useless; they don’t solve problems. I’ve sent an email and added someone from support, but I’ve been waiting for days without a solution.
Developer reply ·
We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. Your concern is important to us, and we’re committed to making this right. Our support team has contacted you via email to gather more details and assist further. We’re committed to resolving your issue promptly and appreciate your patience while we work on it. Best regards, TrackingMore Team
Incompetent support, the tracking tool sends delivery notification emails to my customers for orders that have not yet been shipped (apparently a postal code tracking issue). Customer service is unable to resolve this problem. I strongly advise against this application, especially if you are shipping your packages through French carriers (Mondial Relay, for example).
Developer reply ·
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience. We appreciate your honest review and would love to understand more about your experience to improve our services. We understand and want to make this right for you. We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. Best regards, TrackingMore Team
Buono
Developer reply ·
Grazie per aver dedicato del tempo a condividere il tuo feedback. Apprezziamo la tua recensione e vorremmo saperne di più sulla tua esperienza per migliorare i nostri servizi. Ti abbiamo contattato via email e attendiamo con ansia la tua risposta per poterti assistere ulteriormente. Apprezziamo la tua attività e non vediamo l'ora di migliorare la tua esperienza con la nostra piattaforma. Cordiali saluti, Team TrackingMore
This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.
Developer reply ·
Thank you for the fantastic 5-star review! 🌟 We’re thrilled to hear that you found the app helpful. Providing clear and reliable support is exactly what we strive for. Your kind words truly encourage our team to keep improving. If you ever have feedback or ideas to make the experience even better, we’d love to hear from you! 💬 Warm regards, The TrackingMore Team
its a great app and so simple to use
Developer reply ·
We are incredibly grateful for your wonderful 5-star rating! ✨ We're thrilled to hear that you find our app simple and easy to use. Your positive feedback means a lot to us, and we truly appreciate your support. If there's anything else you’d like to share or any suggestions you have, don’t hesitate to reach out. 💬 Kind regards, The TrackingMore Team
We’ve had on-and-off tracking problems (two shops) for a long time. Previously every time we contact them, support just manually fixes the 50+ broken orders for the moment, but the problem comes back again soon after. - Update: We finally received a thorough review of the app, and it is now functioning flawlessly. It's a great app; I just wish we had gotten the help sooner.
Developer reply ·
Hi there, Thank you for sharing your honest feedback. I sincerely apologize for the experience you’ve had. You deserve reliable and great support. We’ve reached out to you directly via email and have already escalated your case for an in-depth review. Our team is committed to getting this resolved properly, not just with temporary fixes but with a long-term solution that restores your confidence in our service. We truly appreciate your patience, and we hope you’ll give us the opportunity to make things right. Please feel free to reply to our email at any time — we’re here and ready to help. Best regards, TrackingMore Team
he app works well in theory, but we’re giving it 2 stars because the synchronization times are honestly unacceptable. USPS, DHL, and other carriers often take over 48 hours to update inside TrackingMore, which creates a terrible customer experience. These are domestic U.S. orders — updates should refresh every hour, or at least every 30 minutes, not every two days. We also noticed that the “Sync orders once” button doesn’t work as expected. It runs, but nothing actually updates. Even bulk retracking frequently fails to pull the latest status. Their own support team has confirmed that USPS and DHL syncs can take up to 48 hours, but that’s simply not realistic for high-volume stores. We were on their highest plan, yet in the last period the app became increasingly unreliable — tracking statuses wouldn’t update, manual syncs didn’t work, and overall visibility broke down. Because of this, we decided to leave TrackingMore. If you run a high-volume operation, TrackingMore is not a reliable partner right now. That said, I want to highlight that Ellyn, our assigned agent, was always kind, professional, and genuinely tried to help. She deserves 5 stars for her effort and attitude. Unfortunately, the company and the app itself deserve 1/5, due to ongoing technical issues that were never fully resolved. It’s a shame, because the platform has potential — but until these core problems are fixed, it’s very hard to trust it operationally.
Developer reply ·
Hi there, Thank you for sharing your feedback. I’m sorry to hear about the delays you’ve experienced, and I understand how important timely updates are for your operations. We’ve reached out to you directly via email. Our team is continuously working on improving update times, and your feedback helps guide those improvements. Thank you for giving our platform a try — we hope you’ll allow us the opportunity to address this and provide a more reliable experience moving forward. Best regards,
So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it. All is well now, and it's a good app. With everything functioning properly, the app definitely deserves 5 stars.
Developer reply ·
Thank you so much for sharing your experience and for the kind 5-star rating! 🌟 We truly appreciate your patience while we worked through the concern, and we’re glad our team was able to identify and resolve it successfully. Hearing that everything is running smoothly now means a lot to us. Your feedback motivates us to keep improving, and we’re happy to know you’re enjoying the app. If you ever need assistance or have suggestions, we’re always here to help 😊 Best regards, The TrackingMore Team
Developer reply ·
We are grateful for your fantastic 5-star rating. ✨ We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. 💬 Kindly regards. TrackingMore team
Accurate updates and smooth interface. Makes order tracking stress-free!
Developer reply ·
Thank you for taking the time to share your feedback. ✨ We appreciate your honest review and would love to understand more about your experience to improve our services. 💛 We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. 💌 Best regards, TrackingMore Team
Ótimo
Developer reply ·
Agradecemos o seu elogio! ✨ Ficamos muito felizes que você tenha achado nosso serviço satisfatório e agradecemos muito o seu apoio. Sua avaliação nos inspira a continuar buscando a excelência, servindo como um lembrete útil de por que amamos o que fazemos. 🥇 Atenciosamente, Equipe TrackingMore
Supper appli
Developer reply ·
Nous vous remercions pour votre compliment ! ✨ Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement votre soutien. Votre évaluation nous encourage à poursuivre nos efforts et nous rappelle pourquoi nous aimons notre métier. 🥇 Cordialement, Équipe TrackingMore
top app
Developer reply ·
A big thank you for your 5-star rating! ✨ We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🙌 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 📨 Warmly, The TrackingMore Team
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Developer reply ·
Thank you for taking the time to share your feedback. We appreciate your honest review and would love to understand more about your experience to improve our services. We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. Best regards, TrackingMore Team
Developer reply ·
Thank you for your 5-star rating! 🌟 We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. 📧 Best regards, TrackinMore Team
Application au top, des fonctionnalités intéressantes. Je recommande sans hésiter.
Developer reply ·
Merci beaucoup pour votre excellent retour ! 🌟 Nous sommes ravis d'apprendre que vous appréciez l'application et que vous trouvez ses fonctionnalités utiles. Votre soutien est précieux pour nous et nous continuerons à travailler dur pour vous proposer des outils toujours plus utiles. 🙌 N'hésitez pas à nous contacter pour toute autre idée ou question ! 📝 Cordialement, L'équipe TrackingMore
Developer reply ·
Thank you so much for the fantastic 5-star review! 🎉 We’re thrilled to hear you had a positive experience with our service and that our team met your expectations. 🙌 Your feedback is a great reminder of why we love what we do. If you have any suggestions or ideas in the future, we’re always here to listen. 📨 Warm regards, The TrackingMore Team
Amazing support, thank you very much for your interest
Developer reply ·
We're so grateful for your wonderful review and 5-star rating! ✨ It's fantastic to know that our app worked well for you and that our support team provided the help you needed. 💛 Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions! 📝 Warm regards, TrackingMore Team
Customer Services are amazing , you can do anything on this app to track.
Developer reply ·
We can't thank you enough for your 5-star rating! ✨ It's so gratifying to know that you found our service to be satisfactory and that our support team was able to assist you effectively. 💛 Your feedback inspires us to keep striving for excellence. If you have any additional comments or suggestions, we'd be happy to hear them! 📨 Best, TrackingMore Team
works great (y)
Developer reply ·
A big thank you for your amazing 5-star rating! 🎉 We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🙌 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 📨 Warmly, The TrackingMore Team
Amazing support, amazing application, nothing else i can add Highly recommended
Developer reply ·
We appreciate your compliment! ✨ We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. 🥇 Warm regards, Team TrackingMore
Developer reply ·
We are grateful for your fantastic 5-star rating. 🎉 We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. 💛 If there is something specific that you liked or if you have any comments, please contact us. Kindly regards. TrackingMore team
Merci à Ashley pour son aide
Developer reply ·
Merci pour votre note 5 étoiles ! 💛 Nous vous remercions sincèrement de votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service. Si vous avez apprécié un élément particulier ou souhaitez partager un commentaire, n'hésitez pas à nous contacter. 🌻 Cordialement, L'équipe Trackingmore
Excellent support, very helpful ! Thank you again
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! 🌟 We are thrilled to hear that our customer service team was able to assist you effectively, and know that you had a great experience with the app. 🎉 If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. 📩 Best regards, TrackingMore Team
This tool is useless. Orders don't update automatically, order status gets stuck all the time. And customer service is worhless, feels like you're talking to a bot that gives standard useless answers all the time.
Developer reply ·
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the trouble you’ve experienced. We truly appreciate your honesty and would love to better understand your experience so we can continue improving our service. We have reached out via email, and we're looking forward to your response so we can assist you further. We value your business and look forward to enhancing your experience with our platform. Best regards, TrackingMore Team
Easy to set up and use. Satin-Boutique.com
Developer reply ·
Thank you so much for your wonderful review! We’re thrilled that our app was easy to set up, and you had a great experience with it. ✨ If there’s anything more we can do to improve your experience or any other thoughts you'd like to share, we’re always ready to listen. 💌 Warm regards, TrackingMore Team
Richie, the customer service, is an asset to your company!
Developer reply ·
A big thank you for your amazing 5-star rating! 🎉 We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🙌 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 📨 Warmly, The TrackingMore Team
This is an excellent app that offers you real time legit Carrier associations and can extract historically your data. In my case I had few and I mean 2 as I'm doing as much to bring it up to scratch. This app with Ashley as my go to agent, was warm, extra helpful and so in tune with my thoughts. I also got bonuses for just the free plan and her patience is what made me feel, my store and I are in good hands. this is trusted and built for Shopify and will not interfere with your theme. It is compatible and Im Grateful for Ashley walking me through the features and explaining each one in detail.
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! 💛We sincerely appreciate your compliment. 🥰 We are thrilled to hear that you found our app excellent and that our customer service team was able to assist you effectively. ✨ If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. 💌 Best regards, TrackingMore Team
Ritchie was super helpful and explained the setup very well. This app is a must for all shopify sites
Developer reply ·
Thank you for leaving such a great review! 💛 We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth. ✨ We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! 💌 Sincerely, TrackingMore Team
Customer service is undoubtedly very expert. Asha and Victoria answered all of the questions with clarity and confidence. Strongly advised. Excellent resources for improved shipping logistics.
Developer reply ·
A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us. If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team
Customer service is definitely very professional. Victoria cleared every single question with precise assertive answers. Highly recommended. Very good tools for an enhanced shipping logistics.
Developer reply ·
Thank you for leaving such a great review! 💛 We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth. ✨ We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! 💌 Sincerely, TrackingMore Team
Ashley was extremely kind, responsive and helpful. She took care of all my questions. Customer service is unbeatable. For someone new to to the app it is the best thing you could ask for.
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team
Asha is being super helpful. It's been a pleasant!
Developer reply ·
We can't thank you enough for your 5-star rating!🌟 It's so gratifying to know that you found our service to be satisfactory and that our support team was able to assist you effectively. 💖 Your feedback inspires us to keep striving for excellence. If you have any additional comments or suggestions, we'd be happy to hear them! 💌 Best, TrackingMore Team
Amazing app, and amazing customer service. Very helpful!
Developer reply ·
We appreciate your compliment! 🌟 We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. 🍀 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. 💌 Warm regards. Team Trackingmore
Great app. Helpful support. New to this app, so more to explore. Thanks Tracking More Team.
Developer reply ·
Thank you for your 5-star rating! ✨ We sincerely appreciate your support and are thrilled that you had a great experience with our service. 💖 If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.💬 Best regards, TrackingMore Team
The BEST Tracking APP! Integrates seamlessly with other apps. Also has very good, responsive customer service. Transparent and low pricing (unlike other tracking apps that nickel and dime you for every feature)
Developer reply ·
A big thank you for your amazing 5-star rating! 🌟We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🥰 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 💖 TrackingMore Team
Ms. Ashley helped me a lot in setting up my store edd page. Very professional and helpful. Great!
Developer reply ·
Thank you for taking the time to leave us a review. ✨ We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. 🎉 We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
I have been using TrackingMore across multiple sites i own, and the ease of use, and the fact it makes things seamless for customers is great. highly recommend!
Developer reply ·
A big thank you for your amazing 5-star rating! 🌟We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. 🥰 Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 💖 TrackingMore Team
Good app functionality, but, more importantly, responsive and helpful support team.
Developer reply ·
Thank you for your 5-star rating! ✨ We sincerely appreciate your support and are thrilled that you had a great experience with our service. 💖 If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.➡️💬 Best regards, TrackingMore Team
Richie ma vraiment aider sur beaucoup de chose, il est vraiment gentil et serviable. merci
Developer reply ·
Nous vous remercions pour votre compliment ! 🎉 Nous sommes ravis que vous ayez trouvé notre service satisfaisant et nous apprécions sincèrement votre soutien. 🌟 Votre évaluation nous encourage à poursuivre nos efforts et nous rappelle pourquoi nous aimons notre métier. ➡️💬 Cordialement, L'équipe TrackingMore
Good stuff, Victoria was helpful :)
Developer reply ·
We're so grateful for your wonderful review and 5-star rating! 🌟 It's fantastic to know that our app worked well for you and that our support team provided the help you needed.🙌 Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions! ☺️ Warm regards, TrackingMore Team
ok
Developer reply ·
We appreciate your compliment! 🎉We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. 🌟 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. ✨ Warm regards. Team Trackingmore
not used it yet but looking forward to using it to progress my business
Developer reply ·
A big thank you for your 5-star rating! 🌟 We're thrilled to know that you are interested with our app. Your feedback means a lot to us. 🎉 If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team
just installed, so far so good
Developer reply ·
We appreciate your compliment! 🌟 We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. ✨ Warm regards. Team Trackingmore
I'd like to thank Richie for offering support, the help was amazing and solved the issues I was experiencing with the website.
Developer reply ·
Thank you for taking the time to leave us a review. 🌟 We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. 🙏 We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. 💬 Best regards, The TrackingMore Team
thank you very much for always being there to answer. a big thank you for your involvement. I am testing trackingmore, I will give more details soon but for now everything is ok
Developer reply ·
We are grateful for your fantastic 5-star rating. 🌟 We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. ✨ If there is something specific that you liked or if you have any comments, please contact us. ✉️ Kindly regards. TrackingMore team
OTTIMA APP E SUPPORTO SUPER GENTILE
Developer reply ·
Grazie mille per aver trovato il tempo di lasciare una recensione così fantastica! ✨ Siamo entusiasti di sapere che avete avuto una buona esperienza con l'app e il servizio. 💛 Se c'è qualcos'altro che vorresti condividere o qualche suggerimento per migliorare, non esitare a farcelo sapere. Siamo qui per rendere la vostra esperienza ancora migliore. 💬 Cordiali saluti, Team TrackingMore
Excelente app, soporte muy amable.
Developer reply ·
Thank you for leaving such a great review! 🌟 We're thrilled to hear that your experience with our app was great and smooth! We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! If you need any assistance, our support team is ready to help! 💛 Sincerely, TrackingMore Team
Thankyou Miss Asha for assisting my concerns and also for the branding on my page. I really appreciate it! My tracking page was so much better! And also your app were so easy to navigate. I like to suggest maybe add some subscription for the quota of 1000 per month. I really love your app for my shopify page. Thankyou very much!
Developer reply ·
A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us. 🎉 We sincerely appreciate your suggestion as well! If there is anything else you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team
Just started using TrackingMore Order Tracking, and so far, it’s looking good. The setup was smooth, and the customer support has been really helpful. Excited to see how it improves our store's customer experience over time!
Developer reply ·
Thank you for your kind review! 🌟 We're delighted that our app met your needs and that our customer service team was able to assist you effectively. 🥰 Your positive feedback motivates us to keep doing our best. If you have any further thoughts or suggestions, we’d love to hear them! 🥰 Best regards, TrackingMore Team
Really Good Support and great tracking experience for Indian users too
Developer reply ·
We can't thank you enough for your 5-star rating!🌟 It's so gratifying to know that you found our service to be satisfactory and that our support team was able to assist you effectively. ✨ Your feedback inspires us to keep striving for excellence. If you have any additional comments or suggestions, we'd be happy to hear them! 💛 Best, TrackingMore Team
Developer reply ·
A big thank you for your amazing 5-star rating! 🌟 We’re so pleased that you had a great experience with our service. Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 💬 Warmly, The TrackingMore Team
i have not used the app yet so i have nothing for you
Developer reply ·
We truly appreciate you taking the time to leave a review and share your thoughts with us! 🌟 We’d love to learn more about your experience and hear any suggestions you may have to help us make it even better. 😊 We’ve also sent you an email and are excited to hear back from you. Your feedback is important to us, and we’re dedicated to improving your experience with our platform. 💛 Best regards, The TrackingMore Team
Great product and great service. Richie was very helpful today!
Developer reply ·
We truly appreciate your fantastic review!🌟 It's great to know that you found the app great and that our support team was able to assist you effectively. ✨ Your feedback encourages us to continue improving, and we’d love to hear any suggestions you have for further enhancing your experience. Feel free to reach out anytime! 💬 Best regards, TrackingMore Team
Ashley provided exceptional customer support—very helpful, responsive, and quick to assist. Amazing experience!
Developer reply ·
Thank you for your kind review! 🌟 We're delighted that our app met your needs and that our customer service team was able to assist you effectively. ✨ Your positive feedback motivates us to keep doing our best. If you have any further thoughts or suggestions, we’d love to hear them! 💬 Best regards, TrackingMore Team
J'avais un problème dans le suivi de mes commandes mais Ashley à tout réglé, merci pour votre aide et votre gentillesse.
Developer reply ·
Nous apprécions votre patience ! 🌟 Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons. 💬 Cordialement. Suivi d'équipeplus
Muito legal!
Developer reply ·
Obrigado por reservar um tempo para nos deixar um comentário. ✨ Ficamos felizes em saber que nossa equipe de suporte conseguiu ajudá-lo através do chat ao vivo e resolver quaisquer problemas que você tenha. 🌻 Nós sempre nos esforçamos para oferecer a melhor experiência possível. Se houver mais alguma coisa que possamos fazer para melhorar sua experiência, não hesite em entrar em contato. ✉️ Atenciosamente, A equipe TrackingMore
my favourite app, very useful and functional. great customer service
Developer reply ·
Thank you for your 5-star rating! 🌟 We sincerely appreciate your support and are thrilled that you had a great experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. 💬 Best regards, Trackingmore Team
Best tracking app! Ashley helped me with some issues as well. Thanks!
Developer reply ·
A big thank you for your 5-star rating! 🌟 We're thrilled to know that you had a seamless experience with both our app and customer service team. Your feedback means a lot to us. If you have any specific suggestions or areas you'd like us to improve on, please don’t hesitate to let us know. We’re here to help! ✨ Best wishes, TrackingMore Team
the application is really well done, easy to use and the customer service was responsive. Thank you
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! 🌟 We are thrilled to hear that you found our app simple to use, and that our customer service team was able to assist you effectively. 🤝 If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better! 😊💬 Best regards, TrackingMore Team
Great
Developer reply ·
We are grateful for your fantastic 5-star rating! ⭐ We are ecstatic that you thought our service was great, and we sincerely value your encouragement. 💖 If there is something specific that you liked or if you have any comments, please do not hesitate to contact us. 📝 Kindly regards, TrackingMore Team
I had a great support experience from Asha and the app has been working great so far
Developer reply ·
We appreciate your compliment! 🥰 We are overjoyed that you found our service to be satisfactory, and we truly appreciate your support. 🙌 Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. 💡 Warm regards, Team TrackingMore
great
Developer reply ·
Thank you for taking the time to leave us a review 🙏. We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. 💬 We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out! 👍 Best regards, The TrackingMore Team
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! 🌟 We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively 🙌. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know 💬. We're here to make your experience even better. Best regards, TrackingMore Team
Good
Developer reply ·
We are so grateful for your fantastic 5-star rating! ⭐ It makes us ecstatic to know that you found our service satisfactory, and we sincerely value your encouragement. If there’s something specific you liked or if you have any comments, please don’t hesitate to reach out. 🗨️📩 Kind regards, TrackingMore Team 🌟
Developer reply ·
A big thank you for your amazing 5-star rating! 🌟 We’re so pleased that you had a great experience with our app. Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! 😊 Warmly, The TrackingMore Team 💬
This app does exactly what it promises. A very efficient tracking way for our Swiss business clients. It offers a good level of language localization options as well as a very high level of personalization on the way the information are displayed on the tracking page. The support is also important and in the first 2-3 days of implementation both Victoria and Asha from the support team has been very responsive and quick in resolving a couple of challenges we had with CSS scripts. Highly reccomended.
Developer reply ·
Thank you so much for your fantastic review! 🌟 We’re so happy to hear that our app is making things easier for your business and that the customization and localization features worked well for you. It’s fantastic to hear how Victoria and Asha were able to support you. Your kind words mean so much to us! 💛 If you ever have more feedback or need any help, just let us know. We’re always here to support you. Warmly, The TrackingMore Team 🌟
great software
Developer reply ·
We truly appreciate you taking the time to leave a review and share your thoughts with us! 🌟 It’s wonderful to hear that you think our software is great. We’d love to learn more about your experience and hear any suggestions you may have to help us make it even better. 😊 We’ve also sent you an email and are excited to hear back from you. Your feedback is important to us, and we’re dedicated to improving your experience with our platform. 💛 Best regards, The TrackingMore Team
Developer reply ·
Hi there, We really appreciate you sharing your experience with us! 😊 It’s fantastic to know that our app is working well for your tracking needs. We’re constantly striving to make things as efficient and helpful as possible! If there’s anything else you’d like to explore or need assistance with, don’t hesitate to reach out. We’re always here for you! 🚀 Best regards, The TrackingMore Team
l'application me semble bien, mais sur tout j'aime bien quand le support est réactive et je ne dois pas attendre un jour ouvrable pour que mes questions soient répondu. Ici c'est le cas de réactivité, merci au support
Developer reply ·
Salut, Merci beaucoup pour votre avis 5 étoiles ! ⭐ Nous sommes ravis que vous appréciez notre réactivité. 😊 Votre satisfaction est notre priorité, et nous sommes toujours là pour répondre à vos questions rapidement. Merci pour votre confiance ! 🙌 Cordialement, L'équipe TrackingMore
Developer reply ·
Hi there, We're happy to be of help. 😊 Your feedback truly helps us to keep improving. If you need anything else, feel free to reach out. We're always here for you! 🙌 Kind regards, The TrackingMore Team
Excellent app! Easy install and itegration, the API is solid.
Developer reply ·
Hi there, Thank you so much for taking the time to leave such a fantastic review! 🌟 We’re thrilled to hear that you’ve been enjoying our app. If there’s ever anything else we can do for you, don’t hesitate to reach out. We’re here to keep making your experience exceptional! 🚀 Best regards, The TrackingMore Team
Customer service is great. I hope it the app will be a pleasant experience. It's just what I was looking for.
Developer reply ·
Hi there, Thank you so much for the 5-star review! ⭐ We're thrilled to hear that our customer service met your expectations. 😊 We’re confident the app will provide the pleasant experience you’re looking for. If you need any help, feel free to reach out anytime. 💬 Best regards, TrackingMore Team
it seems like a good tracking option
Developer reply ·
We really appreciate you sharing your experience with us! 😊 It’s fantastic to know that our app is working well for your tracking needs. We’re constantly striving to make things as efficient and helpful as possible! If there’s anything else you’d like to explore or need assistance with, don’t hesitate to reach out. We’re always here for you! 🚀 Best regards, The TrackingMore Team
Thank you very much for your support.
Developer reply ·
Hi there, We're happy to be of help. 😊 Your feedback truly helps us to keep improving. If you need anything else, feel free to reach out. We're always here for you! 🙌 Kind regards, The TrackingMore Team
Do not support first mile + last mile trackings numbers on different carriers. If the tracking number is updated or change country no tracking number is available. Tracking history go back to start. Have you ever shipped inside Europe or from China to Europe with changing tracking numbers or changing tracking systems ?
Developer reply ·
Hi there, We’re sorry to hear about your experience. 😔 We understand how important it is to have accurate and continuous tracking, especially with multiple carriers and changing tracking numbers. We're constantly working to improve our system and appreciate your insights. In addition, we have also reached out to you via email to further provide resolution. If you need further assistance, please feel free to reach out to our support team—we're here to help! 😊 Best regards, TrackingMore Team
i've been using this app for a while and its fantastic the customer service is next level, Richie helped me solve an issue i had, highly recommend
Developer reply ·
Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been loving the app and that our customer service exceeded your expectations. Richie will be so happy to know she could help you out! 😊 Your recommendation means the world to us, and we’re always here if you need anything else. Thanks again for your support! 🚀 Kind regards, TrackingMore Team
On verra bien
Developer reply ·
Merci beaucoup d'avoir pris le temps de laisser une critique aussi fantastique ! Nous sommes ravis d'apprendre que vous avez trouvé notre application simple à configurer et efficace à utiliser. Si vous souhaitez partager autre chose ou si vous avez des suggestions d'amélioration, n'hésitez pas à nous le faire savoir. Nous sommes là pour rendre votre expérience encore meilleure. Cordialement, TrackingPlus d'équipe
Snelle service en vriendelijk personeel! App werkt ook goed
Developer reply ·
We're so grateful for your wonderful review and 5-star rating! It's fantastic to know that our app worked well for you and that our support team provided the help you needed. Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions! Warm regards, TrackingMore Team
Developer reply ·
Thank you for your kind review! We're delighted that our app met your needs and that our customer service team was able to assist you effectively. Your positive feedback motivates us to keep doing our best. If you have any further thoughts or suggestions, we’d love to hear them! Best regards, TrackingMore Team
I was hesitant to pay the money but manually fulfilling orders has been quite time consuming, this is saving me at least 30 minutes a day so well worth it!
Developer reply ·
Thank you so much for taking the time to leave us such a wonderful review! We’re thrilled that our app was easy to set up and that our team was able to help resolve any concerns you had. If there’s anything more we can do to improve your experience or any other thoughts you'd like to share, we’re always ready to listen. Warm regards, TrackingMore Team
Hello, I am happy to deal with this beautiful application in the customer service it provides, because communicating with the assistant Richie is beautiful and very comfortable in her kindness, quick response and quick understanding of customer problems. I thank her and thank those in charge of this application :)
Developer reply ·
Thank you for leaving such a great review! We're thrilled to hear that our support team helped you resolve any issues through live chat and that your experience with our app was smooth. We’re constantly looking for ways to improve, so please don't hesitate to share any further thoughts or suggestions with us! Sincerely, TrackingMore Team
I just wanted to take a moment to recognize Richie for her outstanding service. She was incredibly helpful, attentive, and made sure all of my questions were answered. Her professionalism and positive attitude made the experience a pleasure. Thank you, Richie, for your excellent support!
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team
Great customer service. Great app
Developer reply ·
Thank you for your thoughtful review! We're excited to hear that everything went smoothly. If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you. Kind regards, TrackingMore Team
Good , goodddddddddddddddddddddddddddddd
Developer reply ·
Thank you for taking the time to leave us a review. We're glad to hear that our support team was able to assist you through live chat and resolve any issues you had. We always strive to provide the best possible experience. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
I appreciate Asha's support. It helped me with what I needed.
Developer reply ·
Thank you for your thoughtful review! We're excited to hear that everything went smoothly and that our customer service team could assist you in resolving any issues. If there’s anything else we can do to make your experience even better or if you have suggestions for improvement, we’d love to hear from you. Kind regards, TrackingMore Team
ashley was so great, 10/10. say less
Developer reply ·
A big thank you for your amazing 5-star rating! We’re so pleased that you had a great experience with our service and that our team was able to meet your expectations. Your review is a wonderful reminder of why we do what we do. If you have any more feedback or ideas for us, we’re always here to listen! Best Regards, The TrackingMore Team
bien
Developer reply ·
Merci d'avoir pris le temps de partager votre avis. Nous apprécions votre retour honnête et aimerions en savoir plus sur votre expérience afin d'améliorer nos services. Nous vous avons contacté par e-mail et attendons avec impatience votre réponse pour pouvoir vous aider davantage. Nous apprécions votre confiance et avons hâte d'améliorer votre expérience avec notre plateforme. Cordialement, TrackingMore
Developer reply ·
We are grateful for your fantastic 5-star rating. We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement. If there is something specific that you liked or if you have any comments, please contact us. Kindly regards. TrackingMore team
amazing app, best of the best
Developer reply ·
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our app simple to set up and that our customer service team was able to assist you effectively. If there's anything else you'd like to share or any suggestions you have for improvement, please feel free to let us know. We're here to make your experience even better. Best regards, TrackingMore Team
I found the app easy to use, I had an issue that has been solved quickly and I am very happy for that! The Tracking Page is smooth and beautiful to see. I would like to thank the people in customer support with whom I interacted till now: Ashley, Asha and Richie; they have been really kind; thank you!
Developer reply ·
We appreciate your compliment! We are overjoyed that you found our service to be satisfactory, we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore
