Rag & Bone Bindery
United States
Reviews (7)
Product works as described and support is quick to respond and is helpful. We had a small issue during setup, the team worked us through it and even updated the behavior of the app to accommodate our concerns. Great product, and excellent support!
Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.
Setting up now. Excellent customer service, and instructions. Looking forward to starting our first campaign.
Fantastic customer service, just like the reviews say. Installing a new app means learning new systems & processes, but the support documentation was helpful and chat was available 24/7. We got the app up and running within just a few minutes.
Excellent customer service from Eric who talked us through some of the set up issues we had. Not issues really, just learning a new technology. So far the app has worked as described and support has been quick and friendly
UPDATE: After a year of use it's still working great and customer support is fantastic. We purchased a new theme recently and the Judgeme files were installed by customer support in less than 5 minutes. This is an amazing app. We were successful in importing our numerous reviews from Etsy - not easy, but we did get the workflow up and running. The app is super customizable. We haven't had to contact support yet, everything is working well. And the review "page" looks just like a Pinterest page, images and reviews. Nice. Thanks for creating a review app that just works, and works well.
The app is perfect and customer service is responsive and friendly! The back end could use a little bit of a facelift, but it works perfectly. There were options to resort the gallery, change the hover options, and even the spacing between images. I scheduled an afternoon to get our gallery up and running but it took less than 20 minutes (we already had the images ready to go). You can see our gallery here: https://www.ragandbonebindery.com/pages/gallery If you're looking for a lookbook, I totally recommend this app.
Developer reply ·
Thank you very much for the review. :) We will definitely work on improving our back end.