Magic Mind
United States
Reviews (7)
An awesome app and an awesome team behind it! Onboarding was fast and painless, and Wonderment has allowed us both to keep our customers engaged by providing up-to-date tracking information and to address any shipping problems that come up before customers are even aware that there's an issue.
An awesome app for online stores and an awesome team to work with! They added several customizations to their platform so that the shoppable videos would blend in with our website and they even handled setting up an integration with the app that we use to offer/manage subscription orders.
The OrderLogic team was really nice, but ultimately, this app didn't really work. Customers would get a pop-up sort-of stopping them in their carts, but would proceed to checkout pas OrderLogic's limits. When OrderLogic escalated it to their engineering team, they basically said "it's probably interacting with one of your other apps and not working, but we can't see what the issue is". Ultimately, a very kind shrug emoji. It may work for most, but it didn't work for our store.
Developer reply ·
Hi, I am sorry to see that your issue was not more resolutely solved. If you wish to give us another try, I will handle your case personally and do my best to determine which app is causing the problem. Sometimes, it can be leftover code from uninstalled apps, and at other times, it can be difficult to determine the root cause. Nevertheless, I typically have success in figuring it out. If you are willing to give us another try, I will credit back your charges for the next three months and try my best to solve this issue. Please open a new ticket and ask for me by name. - Shane
They made the transition from Recharge easy, and we had some complicated things to work through on our landing pages, etc.
Developer reply ·
Thanks for being here! Looking forward to a great future together :-) -Kennan
Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!
Developer reply ·
Thank you so much for this incredible review, I really appreciate it. -Jon
I am using this app on many of my websites and recommend it to everyone. It works great and their support team is just awesome
I have used this across 2 different stores now. Great product with great support! Definitely the way to go if you want to start a subscription product on Shopify. The back-end portal could use a little visual polish, but functionally - I have no compaints.
