PAPERCRAFT WORLD

We kept missing our deadlines for customers who paid for expedited shipping. This app instantly alerts our fulfillment team on Slack when one of these orders comes in and needs to be processed quickly.

Good app but the usage charges don't change automatically, similar to so many Shopify apps you have to pro-actively change the subscription before any large spike in orders otherwise you're charged way above and beyond the next subscription tier. But you can't always know that, it's impossible to predict the future, perhaps we can see billing structures more often that are not set up to cost you extra money for no reason. So great app but stay on your toes otherwise you'll pay for a year of the app in one month. Thank you for your feedback. I'm sorry about the unpleasant surprise caused by the usage charge. I'm going to refund the difference to the amount as if you were on the higher plan. I'm also going to implement email notifications to let you know when it's more cost-efficient to switch to a higher plan.

The UI of the app is great but there are really bugs everywhere. I had to message support every step of the way. Finally a display bug had to be looked at by their IT. It's been 3 days without any feedback, after 3 days of trying to get it set up. Moving to one of the many other competitors, please test your apps before launching.

We had some custom coding that needed to be done with the app. By far the best support of any Shopify app I've used, and I've used 100's. Highly recommend.

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.