Sloppy Chops Co.

I wasn't sure what to expect from this app and had moderate expectations. I signed up for the Free plan to test it out and was actually *quite* pleasantly surprised with its abilities. This review is based on my experience with the free plan and will be upgrading to a paid version to access additional features. I will be sure to update my experience once done testing that out as well. UPDATE: I still enjoy this app, but downgraded from 4 to 5 stars due to some simple functionality updates that the developers should include that would make this much better for its users: 1. Quickly accessing newly uploaded photos is a pain. Adding alt text via the app for newly uploaded products is difficult (when not every single one of the photos on your website has alt text via the app). Addition of a way to filter photo or arrange them so that newest photos are at the top would save a ton of time. 2. To edit the generated alt text you need to go into the product, find the image and manually edit it. Allowing one to edit the ai-generated alt text from directly within the app would, again, save a ton of time and be so much more efficient.

useless app that gives nothing but problems when trying to publish your catalogue and sync your shopify store to pinterest. its main focus is a gateway for trying to run ads and even that is not done well.

By far the best customer service I have experienced of any apps on Shopify. They are responsive and incredibly helpful. The app itself has been performing as it should and I am happy to have made the switch to BON.

Customer service is very response in aiding for any issues or to assist with installation

App is sufficient. We run into glitches on occasion when rearranging images or entering data that causes repeat work for the request to take, but usually sorts itself out by the second attempt. Biggest complaint was that I saw we were charged $3.99 for basic plan when advertised as $2.99. Would not have noticed this if we didn't go to the app store in Shopify. Request for assistance to fix the pricing was slow to respond. Another point to note is that the app will not allow you to downgrade your plan yourself OR view your current plan or cheaper plan options from within the app once downloaded (you can only view UPGRADE options once you sign up from within the app); if you want to downgrade your plan you need to reach out to the app developers, which, again, was slow to respond to inquiries.