William Walker
Germany
Reviews (8)
Einfache Installation und hilfsbereiter Support. Im Vergleich zu AfterSell deutlich intuitiver und schneller startklar. Genauso zu empfehlen wie auch die anderen Apps von HeroSoftware.
Great customer support. Great app.
Funktioniert wie erwartet. Endlich kann ich in Deutschland Paypal an erster Stelle positionieren.
Installed this app 7 hours ago. Have been in touch with the support ever since. I am facing three different issues. I have been assured that the issues are solved, but they simply are not. So I reached out to them again. They again assured me its fixed. But they are not. Struggling with this back and forth now for several hours. From an app that charges 50 euros per month i expect that it works straight away.
Developer reply ·
We apologize for not meeting your expectation during our session yesterday, William Walker. The request took us multiple attempts to complete as there was an issue with the Cart message not being rendered in sync with the script of your Cart drawer. Thanks to your kind cooperation in pointing out the problem, we were able to catch the bug and resolve it soon after. We have also included more information and details in our support email #138713 for your convenience. Could you help us check your mailbox? We really look forward to your response! Richard BOGOS - Customer Success Manager
I installed the app to get better filter options. The awesome search functionality came on top for free. Since I previously made some changes to my prestige theme, some small adjustments needed to made. The support is excellent and helped me with customizations that would have been out of scope for most.
Developer reply ·
Hi there, We are glad that you are satisfied with the functionality of our app and that our customer support team was able to optimize it to meet your expectations. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words! Boost team
Amazing customer service! We had a question about adding the review widget to our product pages as a tab, and Abdessadek from the customer Service fixed the issue for us within minutes after submitting the ticket.
Slowest App I have ever seen on the app store. Sometimes takes 10-15 min for the page to load. Can definitely not recommend this app.
Developer reply ·
Hey - probably too late but we've switched servers to improve loading times a lot! Please reach out to us if you want to give it another chance!
Awesome!!! Completely free and it is doing everything I need. Excited to see, how this app will increase my conversions
