langify ‑ translate your store
by langify GmbH & Co. KG · launched
View in Shopify App Store ↗Reviews (729)
I received a reply very quickly, and my issue was resolved right away. It was extremely helpful. Thank you very much!
Support team can't be reached, sent three message already over the span of two weeks and never heard back. Please get in touch with us!
Prompt reply, then above and beyond expectation support. Delivered by Michael. Thumbs up and Recommended.
Michael replied extremely fast and solved my issue right away! Much appreciated!
The team at Langify is absolutely excellent. I had an issue that I couldn’t resolve myself and was really struggling to figure it out, but their support was incredibly fast, efficient, and effective. They quickly identified the problem and sorted everything out without any hassle. The whole process was smooth and professional from start to finish. Genuinely brilliant service — highly recommended.
We’ve had an outstanding experience with Langify. We run a fairly complex setup: PageFly, multiple third-party plugins, custom sections, and 7+ active languages across our store. Multilingual setups can get messy fast, especially when different apps interact in unexpected ways. Every time we ran into an issue, the Langify support team stepped in and solved it. Not with copy-paste replies. Not with delays. They actually looked into the problem, coordinated with our setup, and provided clear solutions. Fast responses, technically competent answers, and a genuine willingness to help until everything worked properly. That level of support matters when you’re scaling internationally. Because of that experience, I’ve also recommended and onboarded several of our agency clients onto Langify. When you know a support team will respond quickly and take ownership, it’s easy to stand behind the product. If you’re running multiple languages and a non-trivial tech stack, Langify is a safe choice.
Warning to Shopify Users About Langify I want to share my experience so others don’t waste their time or money. Langify might look like a convenient translation app for Shopify, but in reality it caused nothing but problems for my store. When you switch to another language, the page automatically jumps back to the original language. The translations don’t stay applied, making the whole feature basically unusable. It fails to translate properly, even after setup and troubleshooting. They offer a very short free trial, which makes sense now — if people had more time to test it, they’d realise it doesn’t work as promised. In my experience, it simply didn’t deliver what it advertises. I’m sharing this so other Shopify store owners don’t waste their time or money on something that doesn’t function reliably. Thank you for your feedback. We would like to correct this review. You were in contact with our support team over a longer period of time. The issue concerned the use of machine translation and bulk translation, as well as the question of whether translation words that had already been used could be restored retrospectively. The language in question was deleted directly in Shopify by the shop operator, i.e. you. When a language is deleted, Shopify's system removes all associated translations. In this case, translation credits that have already been used cannot be recredited, as they have already been processed and billed by the translation service. This was explained transparently by our support team. A technical problem in which pages "revert to the original language" or translations are not saved was not reported as an error and does not correspond to how Langify works. Translations remain as long as the respective language is available in Shopify. Nevertheless, in this case, we have already credited additional words as a gesture of goodwill and are continuing to strive to find a good solution for all parties. Langify can be used permanently free of charge; costs only arise for optional features such as machine translation, bulk translation, or custom content. Our support team is always available to clearly explain such processes in advance.
Translated Policies with the app to German and French. For an app that praises it’s own legal accuracy, the mistakes are horrible. The justification that the app enables manual updating is not an argument. I speak several languages and am versed in international legal documents. This is not an app i will use, translations can’t be trusted. Btw, I had upgraded the basic option to the next level, thinking it might be increasing the professionalism.
Fast response and really hands-on help that made excellent impact.
This is a wonderful app, more than worth the price not only because it works brilliantly, but also because of the great customer service. I more than recommend this app! Been 5 years using this, and they are still amazing!
Really useful app for translating my store into other languages. The support offered is incredible. They're always extremely quick to respond and give great assistance.
I purchased the app and added three languages, but despite this, the automatic translation does not start. There is no visible button to initiate the translation, and even after uninstalling and reinstalling the app, the issue persists. I have paid for the service, yet it is not functioning as expected. Very disappointed with this experience—it feels like a waste of money.
Always very fast, knowledgeable and kind customer service I highly recommend them!
Translating a complicated website is never easy, and I've gone down quite a few roads. However, I'm happy I've ended my journey here. My website is now in 5 languages. The support has been 10/10 (late night replies, helpful people). Thanks to Jack, Vera, Tony, Tobias, James and Michael (this probably proves how much support I've asked for!) Highly recommended A+
Scam already uninstall but still charging me
Developer reply ·
Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over. We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help! Best regards, The langify Team
Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly. It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work. The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.
Non e Gratis
Developer reply ·
Thank you for your feedback. We offer both a Free Plan and several paid plans to cater to different needs and preferences. The details of each plan, including features and pricing, are available on our app's page. https://Ip.langify-app.com/en/pricing We strive to provide clear information to help you choose the plan that best suits your requirements. If you have any questions or need assistance in selecting the right plan, please feel free to reach out to our support team. We're here to help! Best regards langify
The support is super helpful and fast! I can only recommend it.
Takes a while to do all the translations (of course) but an amazing app with amazing customer service.
Brilliant service, very helpful customer support and the app is what we needed!
They helped me to go to version 1 to v2 of Langify. V2 is super, auto translate is very nice. Also They help me super fast with every request I made, this app is a must have for all shopify Ecommerce. Grade S
Extremely slow, no integration with Pagefly and 'static section' is connected to 1 theme, so for development it's a nightmare. Support is friendly.
I am using the sub domain function and its working super well! The team at Langify is really quick to reply to any questions i have and are super nice! I would recommend! 2024 update: Still awesome support from Langify. Still would recommend to anyone looking for website translations.
The app is perfect with very intuitive controls. I am a web developer and I use this app whenever I need to translate a website. Plus the support works instantly and anytime!
The tool is great but what is absolutely astonishing is the customer support. They are extremely fast, friendly, and hands-on. Big thanks to the entire support team!
Creating and managing a website can be an overwhelming task, but the ability to connect with a human, even through chat, can make the process more manageable. Thanks to Michael, our website now seamlessly transitions between English and French. I am grateful for his prompt assistance and expertise.
The customer service is great. They've helped me customise a language switcher that goes with our store theme. The app works perfectly and has helped us reach customers in Latin America and Spain. Thank you!
We just upgraded to a 2.0 theme and support was very prompt, helpful and clear. Definitely recommend. Loving the new interface too.
Great App and even more incredible, lightning fast support team!
It takes some work to translate all my products and all the pages that are included, but with some help from the Langify team, it all works very well
Langify is a great app! The support is very responsive and all the features we're looking for are there!
So far erverything is good. Had some struggle with bulk edit in the beginning, but it looked like that the plugin wasnt ready to do this. Later i got the bulk edit button. So i am happy.
Their service attitude is very good not only quick but also very patient.
I recently encountered an issue with Langify and reached out to their support team. I was pleasantly surprised by their swift response. Truly appreciate their outstanding service! En français: J'ai récemment rencontré un problème avec Langify et j'ai contacté leur service client. J'ai été agréablement surpris par leur réponse rapide. J'apprécie vraiment leur service exceptionnel !
Had some issues but support team helped me to solve them, the app works as intended and appreciate the service.
We are satisfied with the translation app Langify. The support center is very helpful and reactive. They always have a solution. The only downside, if I have to name one, is the app's loading time.
Easy to use and plenty of online help from third parties for those of us who are not into web development. The Langify support team helped me customise the language dropdown to suit my site; this whole process took less than 2 hours - amazing service!
I don't understand why it has so many positive reviews. This app does absolutely nothing to help with workload and adds more workload. Features are added, upgrades are done and your entire previous work is all of a sudden gone which one then has to redo. If I could, I would use another app and avoid this one as this is a whole bunch of manual work and then repeat again the manual work as they delete information that one previously uploaded. And then magically disappears. Oh, and it is never the app's fault if something doesn't work properly based on common sense but always the user's fault. Instead of fixing issues the customer service team is telling you workarounds. Seriously? If your customer service needs to provide a work-around there is a fault and not a user error.
It is a candidate to be the best translation application, but it has some shortcomings and I think it needs to be updated urgently. 1.Easy filtering of untranslated content would be great. 2.Also, by integrating the contents with google sheets, faster updates can be provided. 3.When we change the content of the product with automatic translation, the url structure of the product does not change. the url structure needs to be changed with the title in accordance with the content. You need to do a lot of manual processing.
Gute App, intuitive Bearbeitung, hilfreicher Support. Empfehlenswert!
App works really good, fully customizable and whenever we had questions the customer service was always there to help. Strongly recommend!
Langify team provides excellent support for correcting the finer details post translation of the website.
Many thanks to Tony and the entire Langify support team. Always available and ready to invest much more than a simple support dedicated to an application, their advice and solution proposals are really very valuable. I've been using Langify for several years now, and I really appreciate all the new features of this application. I wholeheartedly recommend it. 5 stars!
I love that this app includes custom translation and the Langify team responds fast and is always of great help when we need help with translation or language switcher bugs. A great app all-around!
Hi. Thanks all for the supporting team who are very responsive, and helping in each detail when we asked, the app is very useful. Thanks all.
This is an excellent app and the support is second to none. The go the extra mile to resolve any issue and you always find someone to help you. Well deserved 5 stars.
We are using langify since 2014. The app is coping with the constantly changing shopify environment very well. It has developed several new solutions over the years to make the management and translation of any shopify site as easy as possible. The support team is great and is always there to help you out. So we can only highly recommend the app.
Great app and great and fast service when you have some problem. Does everything what it says to do.
The customer support is excellent. They helped me for several points and very quickly. I recommend it 100%. ---------- Now, 5 years later, I am still with Langify and could not be more happy. I updated to the new version and all went well and if I have questions, the staff at Safe as Milk is always there and replies very quickly. I truly recommend!
After trying several solutions we ended up settling for Langify. The app is flexible, rather user-friendly, and integrates nicely with other apps. Their support is helpful and reactive. Every questions/issues were solved within a few hours. Good job on that!
The people are amazing, tech support is awesome (super quick) and everyone is nice. A very short set up time and everything is running smoothly across all platforms. Thank you!
La app es algo compleja de utilizar al principio, pero es muy eficiente y tiene un muy buen soporte, contestan muy rápido y ayudan a resolver todas las dudas. Para mantener una web con varios idiomas, es algo complejo, ya que al realizar traducciones manuales, cada cambio en la web, hay que modificarlo en las traducciones. Pero funciona perfectamente.
It's with deep sadness that I write this review having been a customer for many years. Please don't install this app until the developer fixes this one major issue. You can not filter archived or draft products. Instead, you have to pay for words you are not going to use costing you $10,000's in our case. Their non-existent timeline to fix this is infuriating and shows how little they care for their customers. AVOID THIS APP. "Unfortunately, I'm sorry to say this is not possible at the moment because a feature to filter products (and include/exclude them from the translations) according to their status is not currently available. Our developers are aware of this and they are already considering including this feature in a future update, but we don't have any approx release date for this at the moment."
The app is fairly easy to use. Translated 1 language in a day. Support responds very quickly and Jack and Michael were extremely helpful!
You get to translate every single word on your storefront, including content added by 3rd party apps. What's better than this? An exceptional customer service. The second language that I'm offering on my store is Arabic, which is a Right-To-Left language. This results in an inverted layout when switching languages. I can't express how pleased I am with their customer service team. I've sent them too many screenshots asking for theme styling fixes and they have implemented the codes each time in a quick manner. Thank you Langify team.
Great App. I have tried several translation apps and this one is definitely the best one! Their support is always extremely helpful and quick!
Good working app and efficient customer service. Also love the app's interfase. Very happy with them!
Amazing App and fantastic support, quick to answer with really added value solutions. Fantastic job thank you *****
Amazing app and amazing support. Everytime I need anything from Langify, they are very quick to answer and to help. 5*
Great app! It's made translating our theme significantly easier than I had expected. The support team is responsive and helpful, and quickly resolved the 2 minor issues I was having with our theme. Awesome job, Langify team!
Amazing support that resolved a tricky problem lightning fast! And the app itself is always easy to work with.
