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Furbaby Friend Gifts

United Kingdom

Reviews (4)

★★★★★
Shopify

Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis. Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!

Developer reply ·

Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚 Luis Head of Growth

on Orbe Geolocation · 7 months using the app
★★★★★
Shopify

Easy to install and great customer service - super quick response time. I had an issue caused by a previous, unrelated developer and they even fixed that for me. Amazing price too - way cheaper than the previous app I had installed which claimed to do the same SEO. Definitely recommend.

on Tiny SEO Speed Image Optimizer · 13 days using the app
★★★★★
Shopify

For the past month this dreadful app has been besieged with issues. Ever since their system update, seemingly. Tracking isn't being sent to my customers (with no way to do this manually), a new layout which means orders can easily be missed (ie hiding the 'unmapped' orders in a new section), and constantly booting me out and telling me my store isnt recognised (after 3 years of using the app daily). Totally unacceptable. No offer of any refund for all of the inconvenience. Shopify needs to find a new app for dropshippers urgently. The only decent thing is the prompt customer service, hence why I've given it a star.

Developer reply ·

Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team

on DSers: Dropship+AliExpress+AI · Over 1 year using the app
★★★★★
Shopify

It was a very frustrating set up experience for me. No help. The agent kept sending docs for me to read via dodgy looking links, even though there are only 3 options under the settings tab. I really just wanted him to tell me what to do with these settings as ive such limited time available, but no such luck. He even accused me of not being the owner of my store when I struggled to remember the precise configuration of my 'myshopify' url, despite giving him the correct shop name. For the price ($25) you may as well just hire a shopify expert in India to do it for $5 with some simple coding. And, I really object to the threat on this app's review page at which reads 'threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews'. That, 'mate', is breach of privacy and I will be reporting you accordingly. Hi there, Kien here from HukCommerce. I'm sorry to hear your experience. I've checked your case, because you are using the custom theme so we need to modify the app to work with your theme "Free install for shopify default theme, with custom theme : 25$ / one site" => you can check details in the Pricing tab as we noted very clearly : https://apps.shopify.com/ajax-cart-pro Feel free to let us know if you have any questions or concerns. Best Regards Kien

on Ajax Cart Pro ‑ Smart Purchase · 35 minutes using the app