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enem

India

Reviews (4)

★★★★★
Shopify

Installed SixthShop to boost my Shopify SEO. It quickly spotted gaps in descriptions, JSON-LD, and image alt texts that other tools missed. Audit is simple, no tech knowledge needed. Updated 2–3 products in under 30 minutes.

on SixthShop:AI SEO,JSON,ALT Text · 29 days using the app
★★★★★
Shopify

We stopped using Bitespeed within just 15 days due to terrible service and complete lack of communication. We opted for a higher-tier plan that included a dedicated account manager, but despite multiple follow-ups over more than 10 days, no account manager was ever assigned. This was clearly communicated to their team, and even our POC was aware of the issue. After informing them multiple times that we had stopped using the product, we are still receiving invoices every month. On top of that, different people from their team keep calling, and every time we have to explain the same story again—yet no action is taken. There is no ownership, no coordination between teams, and no respect for customers’ time or money. This has been one of the worst SaaS experiences we’ve had. Would strongly advise businesses to think twice before opting for Bitespeed, especially their higher plans.

on B: WhatsApp, Voice, SMS & Chat · 6 months using the app
★★★★★
Shopify

Extremely Unprofessional & Time-Wasting App – Avoid at All Costs! I started using this app for order verification and was required to register a personal number to activate it. Unfortunately, the app turned out to be completely unhelpful for my needs, so I decided to discontinue. However, the real nightmare began when I asked them to remove my registered number — something only their team has access to do. It’s been over a week, and I’ve been constantly following up. Every day, their team — especially one specific POC — keeps giving false promises like “We’ll remove it today”, “Give us some time”, etc. But NOTHING has been done. No action, no update, no respect for the seller’s time. This kind of careless, unprofessional behavior is unacceptable. You’re holding onto sensitive data without consent and not acting on repeated requests to delete it. I strongly advise other Shopify sellers to avoid using this app. Poor customer service, broken promises, and absolutely no regard for data privacy or urgency. Update: This app is getting on my nerve on each passing day. What is customer support to them? Seller is a fool to them.

on Hillteck‑ COD OTP Verification · 3 months using the app
★★★★★
Shopify

LISTEN TO THIS DTC BRANDS!! I wish i could give less than 1 star, shiprocket is a trash, having pathetic customer support, their delivery partners are big cheaters, and when we inform this to shiprocket (we can only raise a ticket with them, nobody picks call on the no. that they have mentioned), they simply says 'Sorry mam, we have investigated, but we can't help you in this case'. I would suggest, to go directly tie up with Bluedart/Delhivery, although they are bit expensive but guys, they will completely make you tension free from delivery side and you cna actually focus on your business rather than raising support case.

Developer reply ·

Dear Seller! Please accept our apologies for the unpleasant experience. As confirmed by the account manager, your concern was addressed and resolved. We tried reaching you on your registered number, however, we could not connect. Kindly help us with your alternate number via ticket id 9997321 so that we can speak with you. ~ Team Shiprocket

on Shiprocket: eCommerce Shipping · 5 months using the app