BonBon Lingerie
Estonia
Reviews (8)
I’ve worked with quite a few Shopify apps, and this is honestly one of the best investments we’ve made for our store. The app offers so many useful features and campaign options that every e-commerce marketer would need to run a professional online store. Instead of installing multiple separate apps, you can manage a lot of important promotional activities in one place, which makes day-to-day marketing much easier. What impressed me the most, however, was the support team. We ran into an issue while launching our first campaign. At first, it looked like the app had crashed, but it turned out the root cause was actually a Shopify-related error. Despite it not being their fault, Alina immediately jumped in, explained exactly what was happening, guided us through the issue, and helped us get everything up and running. The timing was particularly unfortunate because we were preparing a live campaign, but the team handled the situation incredibly professionally. They even extended our access as a goodwill gesture, despite the issue being completely outside of their control. That level of customer care is rare these days. A huge thank you to Alina for the patience, responsiveness, and genuine willingness to help. It’s clear that the team truly cares about their customers’ success. If I could leave 10 stars, I absolutely would. Highly recommended!
Developer reply ·
Hello, Thank you so much for the amazing review! We're thrilled to hear the app is helping streamline your marketing efforts and delivering value to your store :)
Ricky and the DEV team was really friendly and helpful. Helped us with our problem really fast. We are happy with the service and result! :) Hi BonBon Lingerie admin, Here is Ricky from Socialwidget. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support! Once again, thank you for trusting our app. In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Cheers, Ricky Socialwidget by OneCommerce
Waqas helped us by removing with the watermark very fast. :)
Great app for special campaigns, like for christmas. The support team is very great and answers your questions fast and solves your problems really quick. :)
Joian Z was very helpful and patient. Helped us with our problem! :) Very helpful support, would recommend. Helped us with importing reviews.
Perfectly working app with very helpful team who helped us customize everything according to our needs :)
I downloaded the app to upgrade my customer registration list and the app fulfils almost all my needs. Customer support was very helpful and assisted me throughout the whole setting up process.