← Merchants

Mundogafas

Spain

Reviews (10)

★★★★★
Shopify

We had few issues with the app but the support jumped in and fixed everything super quickly, thank you

Developer reply ·

Thanks so much for your feedback, and I'm really sorry for the frustration this has caused. This definitely isn't the experience we want for you. Please reach out to our support team so we can take a closer look at your setup and help get this resolved. Our team will also follow up directly to make sure everything is working as expected. 🙏 Thanks very much, Alex & the Easy Lockdown team

on Easy Wholesale Lock for B2B · Over 3 years using the app
★★★★★
Shopify

The app has been working flawlessly for a while now, with no interruptions or issues. Everything runs smoothly, and I’m very satisfied with its consistent performance. Looking forward to continued reliability

on Advanced Wholesale/Discounts · Over 2 years using the app
★★★★★
Shopify

Great app with very interesting features and always up to date! We had some issues with our theme due to recent updates but Utpal from the support has always taken charge of fixing them and providing us detailed tutorials on how we can manage the app better! Top app with great support! Totally recommended

on Color Swatch King: Variants · 11 months using the app
★★★★★
Shopify

Top-notch app and amazing support behind it , always very fast in answering every query and super friendly. Thank you for the great work!!

on Essential Free Shipping Bar · 2 months using the app
★★★★★
Shopify

We have been using the app since few months and during installation everything was perfect but with recent shopify updates we had some errors with the app that wasn't fixed until Milan the product owner reached out to us to deliver the fixes in the best time and professional manner! Really great overall experience and our case was handled 100% as advertised on this page. Thank you for the great work and support!!

on Smart SEO AI & Image Optimizer · 4 months using the app
★★★★★
Shopify

We use the app to bulk edit our alt text and it has shown significant improvement to our SEO. Once again, a top notch app with excellent support from Riyona who answered all our queries during setup! Thank you!!

on AltKing: AI Alt Text SEO & ADA · 3 months using the app
★★★★★
Shopify

Another great app from starsapp studio! We use it for changing product title to SKU while choosing the swatches and its working perfecty with theme everywhere on the store! Thank you for the great work behind that app and to the amazing support team! Laximont and riyona!

on Variant Title King: Color, SKU · 3 months using the app
★★★★★
Shopify

The best translations app in shopify so far after trying various ones! Their support is great answering every query almost instantly and offering great day to day support to our store. Thank you for the great work behind this!

on T Lab ‑ AI Language Translate · 5 days using the app
★★★★★
Shopify

Without a doubt the best shopify app for variants, great experience with starapps studio as usual and outstanding support responding in no time to solving all issues and queries. just navigating through the app Riyona asked if we needed help and she has managed to fix all issues for us right away. Thank you!!

on SA Variant Image Automator · 3 months using the app
★★★★★
Shopify

i would give a zero if possible! The app is full of bugs and conflicts. When you switch a language it changes the region to some random country. Translations get misplaced and break the design layouts. I wish I could attach screenshots of how the store designs made with pagefly were broken when switching to another language. When you change to a different currency and switch it back all product prices revert to a different price than the original with no explanation from the support. wasted more than a week in solving the endless bugs and issues of the app and on top of that you have to translate third party apps manually. Auto translation and creating tasks don't work out and have to be done through support. Been asking for a refund as we have not made any use of the app and the support said it has to be done through the manager! Complete waste of time so good luck with working with an app like that!

Developer reply ·

Hello Mundogafas, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter. If you have any other concerns, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Etranslate Team

on Langwill:AI Language Translate · 9 days using the app