sarahathletics.com
Austria
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Reviews (3)
Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.
Developer reply ·
Es tut uns sehr leid zu hören, dass Customer Fields nicht das erreicht hat, was Sie sich erhofft haben. Unser Support-Team hat sich Ihre Einrichtung genau angesehen, um zu sehen, wie wir Ihnen dabei helfen können. Wir verstehen, dass CSV-Importe mit Dutzenden von benutzerdefinierten Datenspalten in Shopify sehr kompliziert werden können. Auch wenn Sie die App deinstalliert haben, wünschen wir Ihnen alles Gute dabei, Ihre Kundendaten formatiert und reibungslos in Ihrer neuen Einrichtung zum Laufen zu bringen!
keep running into issues, so now the info typed in is not delivered to the store. Other times it did not even show up at the product. Been waiting to get help on this for 35 hours, only one respond with collab. request came back and since then, have not heard from them the last 20 hours. So really frustrating because I am supposed to have big time sales in the next couple days
Developer reply ·
Thank you for your feedback. We're sorry the app didn't work out for your use case. The issue was due to a compatibility limitation with Shopify Bundles, which we don't currently support. We've reached out to you directly via live chat to discuss this further. If there's anything else we can help with, please don't hesitate to contact us.
Great experience and awesome help!
Developer reply ·
We're so happy to have been able to help you achieve your goals with our app and customer support. Thank you for your kind words and for choosing us as your partner in business.
