Nublia
United States
Reviews (5)
Really strong support experience with Sathiya. Our business hit a rough patch this year and our plan cost became difficult to carry. Sathiya took the time to understand the situation properly, took it to his director, and came back with something that genuinely eased the pressure. He also confirmed all the details in writing without me needing to ask twice, which I appreciated. Good, responsive, human account management. If you end up working with him you're in good hands.
Developer reply ·
Thank you for taking the time to share this. We're really glad Sathiya could find a solution that worked for your business during a tough stretch, and that he kept you in the loop every step of the way. We'll make sure he sees this, and we'll pass your kind words on to his team too.
I don't usually leave app reviews, but Vanessa from the support team has been so fast in resolving the issues that I had. 100% recommend this app
Developer reply ·
Thank you for making an exception and leaving this review, it truly means a lot! We'll make sure Vanessa sees this, so happy she could get things sorted out quickly for you. Mida-app.io Team ✨
So satisfied with the support from Durra. Got a reply within 5 mins and solved my issue. Thanks!
Developer reply ·
Hello Nublia store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team
I had an amazing experience with the Kaching Bundles app! The app itself works perfectly for combining different discounts and creating bundle offers, but what really stood out was the support. Sebastian personally guided me step-by-step through how to set everything up and helped me combine multiple discount types smoothly. Super patient, clear instructions, and genuinely cared about helping me get it right. Highly recommend this app — and big thanks to Sebastian for going above and beyond!
