Myth & Ink: Worlds of C.A. Smith

Meta consistently has the absolute worst customer support I've ever had the mispleasure of dealing with. Thankfully, my first issue (a pixel mess up that their support took nearly two weeks to NEVER FIX costing me over $1000 in ad spend) was fixed with the help of ChatGPT. My second issue has been going on now for 3 weeks and I've dealt with 13 different support people. Despite an admission from Meta's support that the problem was on their end with their call to action button, they've refused to issue a refund and somewhere around support person seven or eight managed to 'fix' the issue even though by then I had turned off the campaign that was the problem. Utterly useless, but if you want to make money you're stuck using them and they know it.

This is incredible - like everyone else I'm going to say that on top of an insanely easy to use app, the customer service is astoundingly good. What little cannot be customized yourself in the app with checkboxes and buttons they can do and you don't wait. I worked with Annie. She was incredible. Honestly, one of the best apps we have installed.

There is so much potential here! I'm hoping you guys will expand to allowing us to help the 'shoppers' understand stores that may be non-traditional, like mine!

The tech support is fantastic. Every time I need help they're not only quick to answer my request but if they can't show me how to fix it myself, they'll get it done straight away for me which I very much appreciate.