Shopify SimGym
by Shopify · launched
View in Shopify App Store ↗Reviews (39)
Så himla hjälpsam app! Jag visste inte att dessa funktioner ens var något verkligt! Verkligen tacksam! :)
It is an interesting idea and fun to test, but in its current form, the results are too unreliable to serve as a basis for decision-making. Several AI users misinterpreted the product variant displays, believing a purchasable variant was out of stock—even though the available option was clearly marked and could be added to the cart. This led to reports of issues that did not actually exist. The concept has potential and the simulations are interesting to watch, but the app needs to get much better at interpreting standard product and variant interfaces before the results can be considered useful for CRO or store improvements.
Developer reply ·
Thanks for trying SimGym. I'm sorry SimGym didn't meet your expectations. Our team is continuously working to improve the output of simulations so recommendations can be more reliable for decision making. If you'd like to discuss your simulations further, please reach out to Shopify Support (https://help.shopify.com/).
Thank you MyFamilyStore.co.nz Very good quality perfumes
Interessantes Konzept, konnte viele gute Denkanstöße mitnehmen. Eine Exportfunktion der KI-Käufer wäre praktisch, um diese Daten im Nachgang besser auszuwerten. Könnte mir für die Zukunft einen "Report" vorstellen.
Developer reply ·
Vielen Dank für Ihre Bewertung und Ihr Feedback. Es freut uns, dass SimGym für Ihren Shop nützlich war. Wir leiten Ihre Anfrage zur Exportfunktion der KI-Käufer-Daten zur Prüfung an unser Produktteam weiter.
Could not get it to work at all. Followed the instructions, but still got error messages.
SimGym scheint gegen einen veralteten Snapshot statt den aktuellen Live-Zustand der Seite zu testen, was dazu führte, dass ein Großteil der Befunde im zweiten Durchlauf bereits gefixte Probleme aus dem ersten Durchlauf waren — reiner Doppelaufwand bei der Verifikation. Die Meldungen beschreiben durchweg nur Symptome und keine Ursache, sodass jeder Befund erst manuell nachrecherchiert werden muss, was in der Praxis oft länger dauert als der eigentliche Fix. Am schwerwiegendsten ist, dass SimGym nicht zwischen echten Bugs und Test-Infrastruktur-Artefakten unterscheidet: mehrere gemeldete "Fehler" entpuppten sich als Session- beziehungsweise Cookie-Kontamination zwischen einzelnen Testläufen und nicht als tatsächliche Probleme der Website, was ohne eigene Nachprüfung leicht zu blindem Fixen nicht existierender Fehler geführt hätte.
What a waste of time and money. No actionable feedback, whoever came up with this concept and built it should be ashamed.
Developer reply ·
Thanks for trying SimGym and taking the time to share your feedback. Sorry to hear that SimGym didn't meet your expectations. Please reach out to Shopify Support (https://help.shopify.com/) with details and we'll be happy to dig into what didn't work for your store.
que anglais, analyse des agents en anglais donc inutile
Developer reply ·
Merci d'avoir pris le temps de partager votre avis. Bonne nouvelle : depuis votre avis, nous avons ajouté la traduction des résultats de simulation qui s'affichent désormais dans la langue de votre boutique (en français pour la vôtre). N'hésitez pas à relancer une simulation et à nous dire ce que vous en pensez !
的確なアドバイス(改善点)を出してくれたと思うところもある反面、不具合のような形で書き出された部分を確認したところ動作になんの問題もなかったという点が複数あった。 具体的には、「フッターのリンクを複数ユーザーがクリックしてもページが切り替わらない為、改善をしてください」という旨のレポートが出ていたが、実際に動作確認をしたところ正しいリンク先へ問題なく遷移している。ということがあった。
Developer reply ·
レビューとフィードバックをいただき、ありがとうございます。レコメンデーションがお役に立ったとのこと、嬉しく思います。私たちのチームは誤検出の削減に継続的に 取り組んでおり、今後のシミュレーションではさらに少なくなる予定です。
Very useful for identifying credible solutions to website flow, product analysis. Overall, very pleased with the problem-solving solutions provided. All suggestions have been valid so far.
Developer reply ·
Thanks for the review. This is great to hear, especially that the suggestions held up against your validation. Thanks for taking SimGym beyond a quick scan and sharing the win with us.
Provides some useful actionable information, but the support documentation is non-existent (the app points you to shopify for support, which points you back to the app...). I can't figure out how credits are distributed (monthly?) or if you can buy more ad-hoc. There's no information on what the difference is when specifying different target areas for a simulation (i.e. if I select to focus on cart and home page, does that mean I'm getting less quantitative or qualitative data?), there's no way to export simulation results, and there's no way to customize simulation shoppers (I had several searching for products I don't carry, and the recommendations were entirely unhelpful for providing alternative products. This was basically a waste of a credit since I can't provide information regarding my average shopper and ideal shopper). It's a cool concept, but kinda poorly executed.
Doesn't seem useful. The suggestions are very generic.
Developer reply ·
Thanks for trying SimGym and sharing your feedback. AI shopper agents are instructed to navigate your store and offer tailored insights based on their interactions. Please share details with us via Shopify Support (https://help.shopify.com/) and we'd love to look into the recommendations for your store.
funktioniert absolut garnicht
Developer reply ·
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu teilen. Es tut uns leid zu hören, dass SimGym in Ihrem Shop nicht funktioniert hat. Bitte wenden Sie sich an den Shopify Support (https://help.shopify.com/) – wir helfen Ihnen gerne dabei, die Ursache des Problems zu finden.
Dommage que le compte rendu soit en anglais alors que tout le reste est en français
Developer reply ·
Merci d'avoir pris le temps de partager votre avis. Pour le moment, nous ne prenons pas en charge les recommandations dans d'autres langues que l'anglais. Je transmettrai votre demande à notre équipe de développement pour qu'elle soit prise en compte à l'avenir.
Complete garbage!!! Did not understand my brand at all, searched for things we do not even sell, and insisted that our search was broken. Also, claimed our Checkout button is broken, when it is clearly not. I can go on BrowserStack and check it across multiple devices and browsers and clearly see that the Checkout button works. Maybe bots are too dumbs to figure out how to checkout. Overall, a complete waste of time. No one should ever pay for this app for any reason.
amazing
Developer reply ·
Thanks for the five stars. We're glad SimGym is working well for your store. If you notice anything that would make it even more useful for you, send it our way at Shopify Support (https://help.shopify.com/).
Really good, but would be great if we can export the full audit in PDF or any other format to share it with developers.
Developer reply ·
Thanks for your review and feedback. At this time, we don't support exporting or sharing simulation results. However, we've shared your feedback with our development team for future consideration.
Nefis Bir Uygulama, Ancak Türkiye'de Faaliyet gösteren sadece türkçe yayın yapan siteler için Türkçe desteği gelmeli. Çünkü Türkiye'de faaliyet gösteren Türkçe bir siteyi İngiliz müşteri gözüyle analiz etmesi uygulamanın sonuçlarına gösterilen güveni düşürüyor.
Developer reply ·
Nazik sözleriniz ve geri bildiriminizi paylaştığınız için teşekkür ederiz. Ekibimiz uygulama deneyimini iyileştirmek için yoğun bir şekilde çalışıyor ve simülasyon sonuçlarını artık mağazanızın dilinde görebileceğinizi paylaşmaktan mutluluk duyuyoruz. SimGym'deki yapay zeka müşterileri yalnızca İngilizce olmayan mağazalarda gezinmekle kalmıyor, aynı zamanda İngilizce dışındaki dillerde de öneriler oluşturabiliyor. Bir sonraki simülasyonunuzdaki deneyiminizi duymayı çok isteriz!
bots cant access store, no support. waste of time.
I think you shoulld be able to explain on a think they find and they should be able to come back with a response
Developer reply ·
Thanks for trying SimGym and sharing your feedback. Interactions with AI shoppers aren't supported in the app today. We'll share this feedback with our development team for future consideration.
Does not work. I've been stuck on "scheduled" for 2 days. There is no customer support available. Not worth it.
Developer reply ·
Thanks for taking the time to share your feedback. I'm sorry to hear your simulations didn't work as expected. Our team recently resolved a bug that might be impacting your experience. We'd love to hear about your experience from your next simulation. If you have any questions, please reach out to Shopify Support (https://help.shopify.com/).
it recommended crap that my site already has, it was just trying to get me to purchase a service I clearly didn't need.
Developer reply ·
Thanks for taking the time to share your review and feedback. Sorry to hear that SimGym didn't meet your expectations. While our team is working on improving the app, we're offering free monthly credits for merchants to try SimGym during the research preview phase. Rest assured, there's no charge on your account fro the simulations run during this time. If you have any further questions please reach out to us at Shopify Support ((https://help.shopify.com/)
There is so much potential here! I'm hoping you guys will expand to allowing us to help the 'shoppers' understand stores that may be non-traditional, like mine!
Developer reply ·
Thanks for your review and the thoughtful feedback. We'll pass on your request regarding sharing store context with AI shoppers to our development team for future consideration. Happy simulating!
NICE APP
Developer reply ·
Thanks for the review and the kind words. We're glad you're enjoying SimGym.
Unable to get accurate results as the AI Shoppers are based on a location our website doesnt support
Developer reply ·
Thanks for taking the time to share your review and feedback. At this time, AI shoppers can only navigate your storefront from locations in North America. We'll pass on your feedback regarding more AI shopper locations to our development team for future consideration.
Tremendous potential - but pay attention to your target audience, Shopify. Much of your value proposition centers around small to medium sized businesses who don't have access to highly experienced web teams - the very thing that makes Shopify so wonderful! These results from these simulations are useless without easy execution paths both understandable and executable for the average Shopify user.
Developer reply ·
Thanks for taking the time to share your review and feedback. We appreciate your perspective in helping us improve the app. While we hope that Shopify merchants will be able to act on the recommendations easily from within the platform, there may be certain areas that are out of scope. If you'd like to discuss how to execute a specific recommendation, please reach out to us via Shopify Support(https://help.shopify.com/).
Developer reply ·
Thanks for reviewing the app. Sorry to see that SimGym didn't meet your expectations. If you'd like to share your feedback with our team, please reach out to us via Shopify Support(https://help.shopify.com/)
The app has great potential, but without being able to customise Customer Persona's there is only a small benefit to its analysis. Our example is that our market is 95% University students who utilise this site for university merchandise, sport programs, club memberships and events and course equipment. Adding data to help fine tune the bots personas would significantly increase the effectiveness of the app to be tailored to the customer base that we have.
Developer reply ·
Thanks for your review and the thoughtful feedback. At this time, we don't support adding custom context to AI shopper persona. We'll share your request with our development team for future consideration.
Great idea but currently immature - I have run a sim on my live theme. Ai shoppers are not using my site's mega menu so many comments regarding discoverability are just plain wrong - it's even suggesting adding a mega menu lol. In other areas, it's misinterpreting a sign-up pop-up for cookie consent, not viewing my drawer style cart properly etc. It also uses daft language like pills and chips - just use plain English (preferably UK!). I use the Impulse theme so it's not as if I'm using a cheap and nasty baseline. I will continue to review the detailed analysis because I can already see one or two valid and actionable things, but because it cant be wholly trusted, I certainly wouldn't want to pay for these outputs. I'll pop back for another go in 6 to 12 months perhaps.
cool concept for the beta. it needs an export function as I'd love to take all the individual agent experiences and compress in LLMs and actually turn it into something useful
Creates an anomaly in your traffic in google analytics, including conversion tracking like add to carts and beginning checkout. Very frustrating that this distorts the analytics, this should be made clear. Also, I think this is only useful if you're making massive theme changes and comparing two very different user experiences.
Review submitted during Preview / Research period Pretty cool, gave some amazing insights, the different personas are useful, so you can tailor you UI and experience to different customers It's frustrating that you can only go ahead with a simulation when two themes are set, sometimes I just want to check my current theme, instead of A/B testing
The main issue is that we have noticed very inaccurate results when comparing to our current active AB tests. The app keeps crashing frequently, and videos do not play at all. Will continue monitoring as new features are added and update the review if anything changes. For any store getting enough orders to run your own AB tests, we would recommend doing that instead for accurate data.
Çok güzel bir uygulama, bekleme listesindeyim. Dönüşüm oranlarım düşmüştü. Bu uygulama sayesinde sorunun ne olduğunu bulabileceğimi ve satışlarımı tekrardan arttırabileceğimi düşünüyorum. www.svetiketplastik.com