Strawberries and Cream®
United States
Reviews (3)
Smile.io's support team has been fantastic to work with. I ran into a few technical hiccups with my loyalty and referral program, and every rep I worked with — Lisa, Lynn, and Joana — was quick to respond, thorough, and genuinely helpful in getting things sorted. They even went out of their way to unlock some bonus features for me as a longtime merchant, which I really appreciated. Great app, backed by a support team that clearly cares about their merchants.
Developer reply ·
Thank you for taking the time to leave such a kind review! We truly appreciate it, and we're so glad to hear that you had a great experience with our support team 🤩 - Smile Team ✨
The support for helping to set up the notifications was amazing. It was fast and responsive!
Brian helped me with exactly what I needed in no time. Excellent customer service and excellent problem solver. Thank you!