Miracle Milkookies
United States
Reviews (3)
I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.
Developer reply ·
We are sorry about this issue, our free trial works with a top limit of orders tracked in the billing plan, you tracked all the orders since 2017 so that trigger the extra charges. We agree to refund the total of the amount and apologize about this issue.
This app was the perfect solution for me because many of my customers order our cookies as gifts for their new mom friends, daughters, etc. I wanted to make it easy for my customers to not only indicate that they were shipping the cookies as a gift, but also enter multiple addresses. This app offers both! Plus, when I had questions or needed customization made, their customer service team was on top of it right away. Thank you Tim for the great customer service. I'm excited about offering this feature to my customers!
Amazing customer service, i'm so excited to see how this helps grow our new company. Thank you!!
