That Pedal Show Store

Great support! Fast, efficient and super helpful support team on the rare occasion we might have an issue. We've used QuickBooks Bridge for years and it makes our life so much easier - highly recommend!

Totally awesome on many levels! Firstly, the best tech support we have ever experienced! Cannot speak highly enough of the team at EAS, they have been invaluable during the integration process and managed it from start to finish for us (THANK YOU!!) They have been happy to answer follow up questions really quickly while we get used to things. Also awesome is the EAS system, it's exactly what we need to manage IOSS sales into Europe. Real-time dashboard pulling EU sales directly from our store we can see instantly our IOSS VAT liability at any time and associated EAS fees - peace of mind and minimum admin, no daily sales uploads, no hassle...we're so pleased to have found this solution. It's taken us 18 months of waiting for exactly this! We recommend taking the option for the EAS team to do the integration for you as there are lots of moving parts. They also provide a really useful document after the integration detailing all the settings changes made to your store so you know exactly what's been done should you ever need to know. I hope EAS becomes the standard for Shopify stores wanting to sell into Europe using IOSS VAT.

We're very happy with this app - we've been researching different tree-planting apps for a while and we're very glad we chose Sprout. Easy to install and the support from the Sprout team has been beyond excellent with immediate contact, very quick answers and proactive solutions for some of the minor tweaks we asked for. Highly recommend this app!!

UPDATE - 29 SEPT 2020 - so it turns out that Easyship use totally the wrong HS product codes for international shipments. A shipping app that can't cope with HS Codes??!! Really??? So, even if you have the correct HS Codes for your products in Shopify, Easyship say "due to a technical limitation, the HS code will not always pull through correctly, meaning a discrepancy between the information on Shopify and what is converted to Easyship". This means all your Commercial Invoices will be wrong. Surely getting this right is a comedy basic of any shipping app claiming to be a shipping app??! It's greatly taken the shine off what was a good experience until now...we only found this out because of a parcel getting stopped by customs with a question about a product's HS Code...not ideal! Unfortunately it also turns out there's no way to update your product listings in Easyship to fix this either...so you are knowingly giving customs the wrong info. Not great. In fact pretty poor. 2ND SEPT 2020 We just installed Easyship to help us manage the UPS shipping process for our UK based store. We're really glad we did!! UPS can't integrate easily (understatement!) so we were having to manually enter every shipment into the UPS website (arrgh). Easyship solved this problem for us relatively easily and now works like a dream. Not only does Easyship make our shipping workflow/paperwork much easier and faster but it also solves our dynamic pricing at checkout so customers automatically see our special UPS shipping rates alongside our Royal Mail rates...awesome! Our only feedback would be that setting it up required quite a lot of research and there were some really helpful (although slightly out of date) videos on the Easyship YouTube channel - and we defo couldn't have done it without these. They steered us in the right direction and we were able to fill in most set-up gaps. What would be really useful is a step-by-step set up video guide for a Shopify Store if someone can make one so that all the set up steps are in one place. We linked to our UPS account and rates really easily and the initial glitch we had with creating labels/UPS tracking was resolved quickly after an online chat with Easyship support - they were super helpful and took time to understand the issue and help us get it fixed and followed up. The system is easily customisable and user friendly. All in all a really good experience - highly recommend. P.S. If we had one request it would be to work on integration with Royal Mail Click & Drop in the UK.