Coava Coffee Roasters
United States
Reviews (3)
LL has been very well received by our customers, and most find it to be intuitive. It has definitely increased sales and retentio,n so mission accomplished. We consider this program to be a core part of our offering. Our support team loves how intuitive it is and how easy and fast it is to see where a customer is at with their rewards. Customizing and adding new rewards is very easy. Analytics are powerful and it is clear that this platform delivers a very positive ROI. I would love to see a more customizable dashboard for customers. I think there should be a landing page for sign-ups, hosted by the platform. It would be awesome if this app could be extended to reward affiliates. I would like to see more functionality like "double points days" so we could easily create campaigns that our subscribers would enjoy. This platform delivers.
Developer reply ·
Thank you very much for taking the time to share your experience! We’re happy to hear that LoyaltyLion has been well received by your customers and that it’s driving both sales and retention. It’s great to know that your team finds the platform intuitive and easy to manage! We really appreciate your thoughtful suggestions on additional features such as a customizable dashboard, hosted sign-up landing page, affiliate rewards, and double points campaigns. Feedback like this helps us continue to improve the platform and prioritise what matters most to our brands. We’re excited to continue supporting your program and helping it deliver even more value!
Absolutely seamless integration and a *total game-changer*-- Canal has literally become our gold standard for partner integrations. No more 3rd party portals, spreadsheet hacks, death-by-email, and staff burnout trying to onboard, maintain, and scale(!) new vendor partners. Goodbye to the headache of managing inventory (especially for products with short shelf-life), and of course, handling fulfillment for third-party products. This integration eliminates the need to ship a product multiple times before it ever reaches the consumer and for those of us trying to be good stewards of our planet's resources and reduce our carbon footprint, that is HUGE. To sum it up: It’s the bee's knees of integrations and the most useful app I’ve ever used in e-commerce, hands down.
We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.
