HOD-Business-Group
Australia
Reviews (3)
AVOID! Only good for small sites with under 10 sales. Useless with large volumes!!! Emails only send 60% of the time Tracking has 15% error rate with wrong carrier. NOT REAL TIME TRACKING! Additional charges for adding new tracking to exsisting order! These Reviews are from another app called Trackingmore and also Parcel Panel, they some how changed the company name and only took positive reviews !
Developer reply ·
Hi, Thank you for sharing your feedback. We take every merchant review seriously and have reviewed the available records related to this case. Based on the usage and system logs we were able to check, we could not verify the figures mentioned in the review, including the reported email delivery rate, tracking error rate, real-time tracking concerns, or additional charge claims. If there were specific orders, tracking numbers, email notifications, or billing records related to these concerns, our team would be happy to investigate them further and provide a clear explanation. CWILL Order Tracking is designed to help merchants provide a reliable branded tracking experience, and we remain committed to supporting merchants with any product-related issues that can be reviewed through specific data or examples. Please feel free to contact our support team with the relevant details, and we’ll be glad to assist. CWILL Order Tracking Team
Says it can source Aliababa.... Can not source Alibaba. Misleading advertising
Developer reply ·
Hello there, We appreciate your feedback! To clarify, Dropshipman does support sourcing from Alibaba. You can easily submit sourcing requests, and our team will help you find the best deals from Alibaba suppliers. If you're experiencing any issues, please reach out to our support team—we’d be happy to assist you! Best regards, Dropshipman Support Team
They have been very attentive to fixing issues and seem detecated to improving their app. Still a few things to work out but nice to see.
Developer reply ·
Dear Shopify Seller 1. first of all you have not generated any dialogue and contact with our customer service, if you contact us, we are happy to provide strong support. 2. We successfully helped you to automate the logistics to check all your shipments. 3. You only used 6 minutes, Just to give us a bad review, which hurts us tremendously， I think that we have a misunderstanding here, we will also explain this to Shopify officials. Finally, TM Shopify is committed to helping in helping all Shopify sellers to provide automated services, we patiently support each user. Best regards, TrackingMore Shopify
