GMKtec JP

Dear GMKtec JP Team, Thank you for taking the time to share your feedback! 🌟 We're glad to hear that you're happy with the app overall. We understand your concerns regarding the pricing structure and appreciate you sharing your thoughts with us. Your feedback helps us better understand the needs of our merchants. We have already sent you an email regarding this matter. Let's continue the discussion there so we can better understand your requirements and explore the best possible solution for your store. 😊 Thank you for choosing our app, and we look forward to assisting you further. Best regards, The MakeProSimp Team ***** Chinese Version ***** 尊敬的 GMKtec JP 团队： 感谢您抽出宝贵时间分享反馈！🌟 很高兴得知您对这款应用整体感到满意。 我们理解您对定价结构的疑虑，也感谢您分享宝贵意见。您的反馈有助于我们更好地了解商家的需求。 针对此事，我们已向您发送了邮件。让我们继续通过邮件沟通，以便更深入地了解您的需求，并为您的店铺探讨最佳解决方案。😊 感谢您选择我们的应用，期待为您提供进一步的协助。 顺颂商祺， MakeProSimp 团队

Update 12/5: We're glad to hear you've been able to access the app again! Thank you for letting us know. If you ever run into any issues in the future, please don't hesitate to reach out; we're always happy to help. __________________________________ Hi there, We’re sorry for the inconvenience. Our team actually replied to your email earlier, but it seems the message may not have been successfully delivered, so you may not have received it. In the meantime, could you please try the following steps to access the app again? • Clear your browser cache and log in again using the Store Owner account then try opening the app. • If needed, please open the app via Shopify Admin > Settings > Apps and sales channels. If the issue still persists, could you please send us a screenshot of what you see when opening the app (including any error message)? That will help us investigate further. Looking forward to your update. Best regards, Joy Support Team