Swift Lifestyles
Canada
Reviews (3)
After using this app for roughly a year, they've decided to add new features that we have 0 interest in using and are forcing us to pay extra for them.
Developer reply ·
Hi there, we're really sorry you've come away with a negative impression of GrowthHero, which led to leaving us a negative review. Since you've used our app for quite some time, it sounds like your affiliate programs are actually quite successful! Most of our users don't mind the slight price change, as it guarantees them access to new exciting features and improvements that will help them take their affiliate and referral programs to the next level. We're a small business that, just like you, is striving to deliver the best experience to the people that use our product. We understand that increase in pricing might be inconvenient, however, it is necessary to keep evolving GrowthHero for users on all plans. Most of the features we've already released and are planning to release in nearby future are available to all users, as we believe in the success of each of our users. We value all customer feedback, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts! Karolina - Customer Happiness Specialist
Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL
Developer reply ·
Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to support@pixleeteam.com if you have any questions! Thanks and best of luck with your store!
it's great! I updated my review because my review was inaccurate and the feature I was seeking, did in fact exist