DVM International

Excellent support from Ivana. She not only resolved our feed issue, but also went the extra mile by checking our Google Merchant Center setup. In doing so, she identified an unrelated shipping configuration problem that we had overlooked. This allowed us to correct our country targeting and prevent further issues. This is exactly what great support should be: knowledgeable, proactive, and looking beyond the immediate question to find the real solution. Very impressed with Ivana and the support from Mulwi. Highly recommended!

We have been using Weglot for our multilingual Shopify store for quite some time now, and the app has been an excellent investment for our international SEO strategy. What really stands out is the support team. We recently outgrew our current plan due to the expansion of our website with many new technical pages, blogs and multilingual content. Instead of simply pointing us to a much more expensive standard plan, the Weglot team took the time to understand our situation and came back with a custom Pro+ plan that perfectly fits our current needs. Fanny was extremely helpful, responsive and proactive throughout the entire process. The upgrade was completed within minutes, everything was clearly explained, and she even offered advice on optimizing our translated word count. If you are looking for a translation solution with SEO-friendly URLs, excellent Shopify integration and outstanding customer support, I can highly recommend Weglot.

I had a special request regarding the price settings for the Comparison price, to be different from the settings of the Regular price. This possibility was not available in the standard settings of the app, so I wondered if this was possible at all. But Thorsten fixed it in a day for me, exactly the way I wanted it. That is what I call "100% customer satisfaction by Exemptify".

I wanted to select a different presentation method to visitors of our webshop to select their preferred language. I could not get things right in the presentation method, but Suzan helped me quickly to get things done. But then I wanted to deviate from the standard, and even that was fixed quickly by Suzan. She is the best.