Weglot: AI Translation & SEO
by Weglot · launched
View in Shopify App Store ↗Reviews (823)
We had the pleasure of getting support from Quentin, and I have to say the support was absolutely amazing. He was very helpful, responsive, and patient throughout the whole process, and made sure everything was properly resolved. It’s great to see such a high level of customer support. The Weglot platform is already excellent, but having a support team like this makes the experience even better. Thank you, Quentin, and the Weglot team, for the great support! Highly recommended.
Very happy with Weglot, especially with the support I got from Valentin en Baptiste. Always to the point and quick to respond so I can focus on my own business. Really helpful support!
High recommend Weglot. We have been using Weglot for a number of months after trying a few out. The app is easy to use, has great translations which can easily be manually updated, you can pick what you would like translated and the SEO works well. Moreover, we have contacted the support team many times to resolve issue that have arisen as we have improved our website, and each time, the support is exceptional.
Wir haben auch deutlich günstigere Lösungen getestet. Diese konnten jedoch nur 30 bis 70 % unserer Texte übersetzen und stießen schnell an technische Grenzen. Weglot erfüllt dagegen alle Anforderungen und bietet schnellen, hilfreichen Support. Die beste Lösung hat ihren Preis – funktioniert dafür aber zuverlässig.
Really happy with weglot. It's the easiest way we found to translate our website in one-click. Also really happy with Support team —they answer really quick.
Weglot makes managing a multilingual website much easier. The integration is smooth, the interface is straightforward, and it saves a lot of time when working across different languages. Customer support has also been very good: responsive, helpful, and efficient whenever I had a question. Overall, a reliable solution that I would recommend.
We have been using Weglot for our multilingual Shopify store for quite some time now, and the app has been an excellent investment for our international SEO strategy. What really stands out is the support team. We recently outgrew our current plan due to the expansion of our website with many new technical pages, blogs and multilingual content. Instead of simply pointing us to a much more expensive standard plan, the Weglot team took the time to understand our situation and came back with a custom Pro+ plan that perfectly fits our current needs. Fanny was extremely helpful, responsive and proactive throughout the entire process. The upgrade was completed within minutes, everything was clearly explained, and she even offered advice on optimizing our translated word count. If you are looking for a translation solution with SEO-friendly URLs, excellent Shopify integration and outstanding customer support, I can highly recommend Weglot.
Impossible to give more than one star. I spent over an hour trying to set up this app. Even after following all the instructions, the warning messages kept appearing despite everything being correctly enabled in Shopify. The interface is confusing, the setup process is not intuitive, and the app feels full of bugs. It's impossible to tell whether the issue comes from the app or the configuration. To make things worse, there isn't even a live chat. If you need help, you're told to send an email and wait. Very disappointing first experience. I've uninstalled the app and will be looking for another solution. Goodbye.
I had the pleasure of being assisted by Manouchka, who was incredibly responsive, patient, and knowledgeable throughout the setup of Weglot on my Shopify store. She took the time to resolve every issue I encountered, including translating dynamic content, images, and reviews, configuring subdirectory URLs, and ensuring seamless navigation between languages. Even when my requests were very specific, she always found a solution and handled every adjustment with the utmost professionalism. Beyond the quality of the app itself, it’s this level of customer support that truly makes the difference. I felt supported from start to finish, with fast, clear, and consistently friendly responses. A huge thank you to Manouchka for her patience, efficiency, and kindness. I highly recommend Weglot without any hesitation!
I have been using this app for almost 5 years. Would I use it again for a new brand? Probably not. There are too many complex issues when it comes to Shopify Markets and backend translations. And when you need customer support the most, you often have to wait 5 to 6 hours just to get a response by email. Guys, even in 2026, for such a big company, they still don’t offer proper chat support. Then, after a few rounds of emailing, the person helping you is suddenly off, someone else takes over, and you have to explain the whole issue again from the beginning. On top of that, it’s not the cheapest option. I am still using it because I don’t want to translate the whole website again. Also, their automatic translations are pretty useless because they don’t properly respect informal or formal language. To enable that, you need to be on the Advanced plan, which I think costs around €300 The only thing I do like is that the app can detect and translate almost everything. Well, almost. You still need Shopify’s Translate & Adapt for backend translations such as checkout and email notifications. Honestly, I would not recommend installing it. Save yourself the headache and stress. You are probably better off using Shopify Translate & Adapt.
Uninstall doesn't clean up, caused massive hidden revenue loss months later. Plus billing kept running after removal. We installed Weglot to test internationalization on our Shopify store, decided it wasn't right for us, and uninstalled within days. Two serious problems followed: 1. They kept charging us for 3 months after we uninstalled. The app was removed from our Shopify store, but the charges continued through Shopify Billing for three full months. We had to chase them down through support to stop it and request refunds. Watch your billing statements carefully uninstalling the app from Shopify does NOT automatically cancel your Weglot subscription. 2. Hidden URL residue caused months of bot traffic and a major revenue hit. When Weglot is active, it creates locale subpaths on your domain (/it/, /de/, /fr/, /ru/, etc.) for translated content. When you uninstall, those URLs stay indexed in Google and continue to be hit by bot crawlers, AI search results, and old links — indefinitely. There's no in-app cleanup, no warning that this will happen, no instructions on how to remove the URLs from search engines. In our case, these zombie URLs (we don't even sell in those markets) became a magnet for bot/scraper traffic. The volume was high enough that our edge layer's bot-mitigation kicked into overdrive and started returning 403 errors on cart.js for real shoppers whose network profile happened to resemble the bot signatures. Add-to-Cart silently broke for thousands of US customers across multiple devices and browsers. They saw the Add-to-Cart button, clicked it, nothing happened. They bounced. We only caught it through Noibu (an error-monitoring app), which flagged 4,165 affected sessions in a single week with zero progressing to checkout. Estimated annual revenue impact: $104k. When we finally traced it back, the fix took manual work on our side: ~24 Shopify URL redirects, robots.txt customization, and Google Search Console URL removals — none of which Weglot helps with at uninstall. For other merchants considering Weglot: - Before you install, ask in writing how to fully remove URL artifacts at uninstall - Confirm in writing how to cancel billing (assume uninstall ≠ cancellation) - Track your conversion + bot traffic for weeks AFTER uninstall, not just during use - The damage from URL residue can dwarf any short-term value of trying the app. We lost months of clarity on why our conversion was degrading before tracing it back here. Weglot's "easy install, easy uninstall" framing is misleading. Uninstall is not clean
Developer reply ·
Hi, Thank you for taking the time to share your experience. We’re sorry to hear that uninstalling Weglot did not meet your expectations. We understand your concerns regarding both the subscription management and the cleanup process after removing the app. While uninstalling Weglot from a Shopify store does not automatically cancel the associated subscription, we recognize that this may not have been as clear as it should have been and appreciate your feedback on the matter. Regarding the translated URLs, once pages have been crawled and indexed by search engines, their removal typically requires actions outside of Weglot itself. We understand that this process can be time-consuming and appreciate you bringing your experience to our attention. Feedback like yours helps us improve both our documentation and the guidance we provide to merchants. In the meantime, I’ve reached out to you privately because I’d genuinely like to make things right. As a gesture of goodwill, I’ve offered to fully refund your subscription payments and would be happy to personally handle that for you if you’re open to it. Our team is always open to discussion, and if you would like to continue the conversation, please don’t hesitate to reach out to us at support@weglot.com. We’d be more than happy to assist. Thank you again for your detailed feedback. It helps us continue improving both our product and the guidance we provide to merchants throughout their journey with Weglot. — Weglot Support Team
The app works well and we had good assitance from their team whenever we had questions!
Too expensive compared to other similar apps. Their pricing model is thought to grow exponentially. It is unsustainable if you have multiple countries and an active blog to be translated.
Developer reply ·
Hi, Thank you for taking the time to share your feedback. We completely understand your concern regarding pricing sustainability for very large multilingual projects, especially when managing a large catalog alongside an active blog and multiple target languages. In your case, our team spent quite a bit of time reviewing your setup, estimating the projected translated volume, and exploring different approaches with you — including optimization strategies and discounted options. As discussed during our exchanges, the main challenge was the exceptionally high volume of content involved rather than a technical limitation with the product itself. We genuinely appreciate your feedback on this topic, as scalability and long-term cost predictability are important considerations for projects of your size. Our team remains available if you'd ever like to revisit the project with a more tailored long-term approach. The Weglot Team
Great customer service. Corentin had been very responsive in dealing with our payment issues.
Weglot has been an excellent solution for managing translations across our Shopify Markets setup. The platform itself is powerful and intuitive but what really stands out is the support. Manon and Antoine have been absolutely legendary. Their responsiveness, technical knowledge and willingness to go above and beyond to troubleshoot complex issues made a huge difference for us. They didn’t just provide answer, they genuinely helped us move forward. Highly recommend Weglot, especially if you value strong, reliable support behind the product!
The support is exceptionally: my question about DNS settings with Shopify and Weglot was answered by Fanny from Weglot in a fast, detailed, professional and really friendly manner. Update: Also the second question regarding the localization of an embedded YouTube video was solved super fast! Thank you for your help, Fanny!
After a comparison with the comparable (non-AI based) translation apps and a few years with Weglot, I can say the following: this app has most of the functions you need for international trade at this time. Make sure that you have a thorough understanding of translation before implementing a translation app. Weglot offers many practical guides as PDFs on their website. It takes some time to familiarize yourself with the app, but translations are also a technically demanding field. The support is goal-oriented, responds quickly and is always friendly. They went the extra mile and implemented a custom solution for the hreflang tags if you use Shopify markets. It makes sense to take some time and carry out the full implementation with the help of the support team.
Nous sommes très satisfaits de Weglot et de la qualité de son support client, qui est vraiment excellent. Le seul point d’amélioration concerne la traduction des images, qui nécessite parfois une intervention manuelle et peut s’avérer un peu chronophage.
This is the go to solution if you are looking for translating your website. Also if you went a bit too hard with hardcoding your sections, it even translates those. Also whenever you have a problem, just contact customer support. Best customer support i ever experienced.
Un grand merci au Support, qui s'est vraiment arraché pour trouver le bug avec Klaviyo mais tout est ok et solutionné ! Les échanges sont rapides et super efficaces alors merci Valentin et Manon et toute la team. Je traduis actuellement tout le site en Allemand et je vois deja les positions Google monter sous 1 mois avec une centaine de mots clés dans l'index Google. Merci Weglot, l'année prochaine je ferai une autre langue :) Prenez soin de vous ! Damien - Teckelshop.fr
Developer reply ·
Hello Said, We’re sorry to see your review and that your experience with Weglot wasn’t satisfactory. We haven’t been able to connect with you yet regarding this, and we’d really appreciate the opportunity to better understand what happened and help resolve the situation. Please feel free to contact us at support@weglot.com; we’d be happy to assist. The Weglot Support Team
Works great. Even better support. Thank you!
I was using the native Shopify translate tool at first which A) limited you to two languages and B) translates with Google translate, which in the age of AI no longer cuts it. Weglot provides much better quality translations, much more customisations and has high quality and responsive customer support. As I sell internationally, I see the money spent is an investment to boost conversion rather than a cost.
I've uninstalled weglot app but still be charged in the next month.
Developer reply ·
Hi, Thank you for taking the time to share your feedback, and we’re sorry for the confusion this caused. Uninstalling the Weglot app does not automatically cancel the subscription, which needs to be ended separately from the account billing settings. We understand this may not have been clear and sincerely apologize for the frustration. Our support team has reached out to you to fully clarify the situation and to propose a complete refund so this can be resolved properly. We remain available and committed to closing this matter in a fair and positive way. Weglot Support Team
la traduction de notre site n est pas vraiment bonne et le cout est très chère si on compare a d'autre service . leur service me coute 140$ par mois
Developer reply ·
Merci pour votre feedback. Nous sommes désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Nous avons pris contact afin de mieux comprendre les points soulevés et d’apporter des corrections, notamment sur certaines traductions spécifiques de votre site. Des ajustements ont été effectués de notre côté, mais nous n’avons malheureusement pas eu de retour par la suite pour continuer à affiner les traductions ensemble. Weglot propose plusieurs outils pour améliorer la qualité des traductions, notamment les règles de glossaire, l’édition manuelle et des options basées sur l’IA, permettant un contrôle précis du contenu traduit. Notre équipe reste bien entendu disponible si vous souhaitez reprendre les échanges. Weglot Support Team
Funktioniert wunderbar, toller, schneller Kundenservice. Bin bisher sehr zufrieden.
We have found the support very responsive and helpful.
I would have given it 0 stars if that were possible. This app was recommended by an agency, but they clearly haven’t used it much. Translating our mega menu is impossible. The default translations are catastrophic, Google Translate does a better job. And when you need to make changes, it’s only word by word. In short, don’t waste your time or your money.
Developer reply ·
Hi Dr. LEVY, Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and understand how frustrating this situation was for you. Following your review, our support team reached out privately to better understand the issues you encountered and offer assistance with the mega-menu translation and editing setup. As part of this follow-up, a full refund was processed to ensure the matter was resolved on our side, even though we didn’t have the opportunity to address the technical setup together beforehand. Our support team remains available should you wish to revisit the configuration or need help in the future. We always aim to assist users with complex setups and ensure Weglot works as expected. Thank you again for taking the time to share your experience. — The Weglot support team
Mohamed from the support team has been absolutely top-tier. Fast replies, clear guidance and genuinely helpful assistance throughout the entire process. They handled everything professionally and made the whole experience smooth. Really great customer service.
La pire app que j'aie utilisée. Pour qu'elle fonctionne, il faut changer les DNS de ma boutique. Résultat : quand j'ai désinstallé l'app, et que j'ai voulu remettre les DNS d'origine, cela a créé un problème technique majeur qui a rendu ma boutique inaccessible pendant une journée, et m'a fait perdre beaucoup de temps pour que je comprenne quel était le problème et comment le régler. Shopify ne devrait pas permettre à des apps d'imposer des changements de DNS comme le fait Weglot.
Developer reply ·
Bonjour, Merci pour votre retour. Nous sommes sincèrement désolés pour les difficultés rencontrées et pour l’impact que cela a pu avoir sur votre boutique. Pour clarification, Weglot ne modifie jamais les DNS d’une boutique sans action volontaire du marchand. Certains réglages DNS peuvent être proposés dans le cadre d’intégrations avancées, mais ils sont toujours optionnels, documentés et réversibles. La désinstallation de l’application n’entraîne aucune modification automatique des DNS. Nous comprenons néanmoins à quel point une indisponibilité de site est pénalisante et regrettons de ne pas avoir pu vous accompagner à ce moment-là. Nous n’avons malheureusement pas réussi à identifier votre compte pour analyser précisément la situation. Si vous le souhaitez, vous pouvez nous contacter directement à support@weglot.com en indiquant le nom de votre boutique ou l’adresse e-mail associée. Nous prendrons le temps de comprendre ce qu’il s’est passé. Cordialement, L’équipe Support Weglot
UPDATE - MY WORST IN FIVE YEARS OF SHOPIFY The app does not work with shopify markets, I advertise for nothing, the site is not stable and the check out broken most of the time because of weglot. The customers service says it works. If I could put less than 1 star I would do it. Minus 100 stars. Stop sending useless emails, contact me to build a real solution. That crap for 400 euros / month ?????? ____ Worked well the first time. Stopped because expensive. Reinstalled and then a nightmare began. Super low level customer service just copy pasting helplessly the instruction of the website. DISAPPOINTING for such a budget !
Developer reply ·
Hi Fleur, We're sorry to see that your experience didn’t meet your expectations. We spent a significant amount of time working together on your Shopify configuration, including multiple investigations, testing from different countries, configuring Shopify Markets, adjusting your integration, and refunding one month of your subscription as a goodwill gesture. We remained available throughout the process and tried to resolve every issue that was brought to our attention. As your project combines Shopify Markets with a customized multilingual setup, some of the issues involved interactions with Shopify’s own infrastructure rather than Weglot alone, which made troubleshooting particularly complex. We noticed that your subscription has since been canceled, and despite several follow-ups, we unfortunately didn’t hear back from you. If you ever decide to revisit the project, our team would be happy to help you again and review your configuration together. We genuinely wish you all the best with your store.
Powerful features, fast and efficient service, professional after-sales support, and an excellent user experience
Weglot has been my go-to translation solution for over 5 years. It’s simple to use, supports both automatic and manual translations, and integrates flawlessly with WordPress, Shopify, Squarespace, and more. The translation quality is excellent and their customer support is always responsive. I use Weglot for my own projects and for client websites—highly recommended! — Tajul Islam CEO, GrowUp2x Digital
Very easy to set-up and very helpful support - they reply within minutes (on workdays). I believe for final polished translations they still need to be reviewed, LLMs unfortunately are not there yet. Hopefully they will keep improving, specially translate more within context of where the translation is, about what it is, what page/product is about.
Weglot est un super outil de traduction et le support à l'écoute qui prend le temps d'accompagner dans les challenges de nos boutiques est un vrai plus ! Je recommande fortement cette application ! Merci Weglot et merci Kevin !
Super service client !! Merci a Nahomy qui m'aide à traduire mes photos
Great app and excellent support from customer services thanks.
The app is easy to install and works very well, with good execution speed. If there’s any issue to address or some fine-tuning needed for your website, customer care responds very quickly and resolves requests just as fast. Guido, in particular, is outstanding at this! I highly recommend Weglot to anyone looking for an effective website translation solution.
Very effective and helpful app, helped me solve the location problem and adapt the code to the website, very useful
Updated comment:After testing a couple of other applications, I have to admit that Weglot is by far the fastest and easiest when it comes to actual translation. This is thanks to its unique way of handling translations virtually, so your pages are instantly available in other languages. The glossary management is also extremely convenient. The only technical challenge I faced was setting up subdirectories. If pricing isn’t an issue for you, this app easily deserves five stars. My three-star rating is purely because of the pricing model. ------- Original review One of the most baffling applications I’ve used — and not in a good way. Eventually, you’ll find yourself deep in a rabbit hole, trying to exclude as many translations as possible, as Weglot keeps inflating the word count day by day. And their word count estimation tool? Completely misleading — don’t rely on it. Our small business (200 products), with only two translated languages, somehow exceeds 200,000 words, putting us in the $299/month pricing tier. That’s just not sustainable. We’ll absolutely need to look for an alternative solution. That said, full credit to their support team — they’ve been responsive, proactive, and genuinely trying to help throughout this frustrating experience.
Great app easy too use. Fanny and Valentin in customer service are fast and responsive and helped place the language switcher on my site perfectly. Highly recommended.
The support ist just outstanding I needed some help and they got it fixed in 20 minutes:) Nahomy thank you for your help.
Good app with great support. Fast, friendly and very comepetent. Thanks a lot for your work.
It's the worst app I've used. The website loads with no texts, then all the text appears after 3-4 seconds. Also, I deleted the app and since I have to change my DNS a records for this tool, now my website is not working at all... I never saw an app with a worst setup and execution. And for $32, is a rip off.
Developer reply ·
Hi Marius, We’re really sorry to read your review and genuinely regret that your experience with Weglot started off on the wrong foot. As soon as we became aware of the issue, we reached out right away and offered to assist directly with the setup to get things resolved quickly. However, we didn’t receive any response to our multiple messages, which made it difficult for us to help further. It seems the issue occurred at the installation stage, so Weglot never actually had the opportunity to run on your site. This is of course not the kind of experience we want for our users, and we remain fully available if you ever wish to revisit the setup. Best regards, Weglot Support Team
After experiencing some initial issues with the app, I’m happy to say that the support team stepped in and resolved everything efficiently. They were responsive and helpful, and thanks to their assistance. The translations are accurate and look great on my store. I now feel confident using it and appreciate the improvements. Great job on the follow-up support!
Weglot is a wonderful translation app that makes our website much better. Outstanding support - thanks so much for your help and setting everything up with us.
Le support par courriel répond rapidement, les réponses sont claires et toujours bien détaillées avec des captures d'écrans ce qui aide énormément. Je trouve l'app facile d'utilisation. Certains réglages précis pour ma boutique en ligne sont plus complexes pour mes compétences mais le support est toujours très aidant!
Outstanding support experience! Weglot’s support team (especially Manon) has been absolutely amazing. They helped me customize my translation setup down to the URL level, patiently walked me through regex exclusions, optimized my word count usage, and fixed multiple Shopify Markets issues and page visibility issues. It’s rare to get such hands-on help these days. Huge thanks to the team!
Terrific support, app definitely complete with such many features. Suggested!
Guillaume support was exceptional today and other times as well I've received excellent support. The app works well and whenever I had issues the team was ready to help me.
We are very grateful for the extensive support you provided us in researching and changing the settings of our e-commerce site. Despite the time difference and language barrier with Japan, we are very grateful for your smooth and detailed guidance and prompt coordination. Thank you very much!
We've been dealing with 4 languages on our Euro website. Managing these by hand was too complex and costly. And even when doing it by hand, a lot of translations get lost through the cracks. We also tried other auto translate apps. These apps were not reliable because they were either limited in the number of translations or just would take days to translate a simple website. Weglot fixed all this! It took a bit of time to setup properly since we use sub-folders for our languages but once we got it setup with the help of the Weglot team it translated our website on the fly! No need to wait days, every page is translated as it's loaded. And the options for translations are much more advanced. You can have words that never get translated (ex: your brand name and trademarks). You can force some words to be translated in a certain way (good for words that have multiple meanings). Overall this app is well worth the price. Having a full time employee translating would cost much more. And finding one person that speaks 4 languages willing to translate our site full time is almost impossible. Highly recommended!
Excellent support team. Quick to help you with any issues
Our experience with Weglot turned into a complete nightmare. What was supposed to be a simple translation solution ended up disrupting our entire website theme. As a result, four different parties had to spend several days repairing the damage. Even after removing Weglot, code remnants remain, continuing to affect the stability of our site. Additionally, the online fix provided on their website simply does not work. Overall, a very frustrating experience that we wouldn’t wish on anyone. Note: After this, Weglot proactively reached out to us and resolved the issue — for which we are truly grateful. This helpful follow-up is the reason we decided to adjust our review from 1 star to 4 stars. Thank you for the support.
Quentin was super helpful and quick at helping us set up the translations promptly! Really great app and excited to grow in other markets with thanks to Wedglot!
1-Star (Wish I Could Give 0) – Deceptive Billing & Unauthorized Charges I canceled my subscription two months ago, yet I’m still being charged 325/ month. When I signed up I picked the 39/month Business plan, but the platform automatically enabled a hidden "Volume Upgrade" option—something I never noticed or consented to. Because of this deceptive practice, I was charged over $300/month for four months before realizing what happened. Even after canceling, the charges continue. This is predatory behavior—shame on this company for exploiting customers with sneaky auto-upgrades and ignored cancellations. I’ve already taken action by: Reporting to the BBB (Better Business Bureau) Disputing all charges with American Express Filing complaints with relevant consumer protection agencies
Developer reply ·
Hi there, We're really sorry to hear about your experience and completely understand how frustrating this situation must feel. We want to clarify that our Auto-Upgrade feature is not enabled by default— it must be manually activated. It's designed to ensure your website stays fully translated even if your word count exceeds the plan limit, and we make this clear during setup and in our documentation. That said, we understand it can sometimes be overlooked, and we're always happy to review it and check further with our customers to see exactly what happened. Regarding the ongoing charges, it appears that your subscription was not fully canceled, which is why billing continued. Canceling on Shopify or uninstalling the app doesn't automatically cancel your subscription with Weglot, as billing is handled separately. In any case, note that we processed the refund of the related charges for you. Please don't hesitate to reach out to us again directly at support@weglot.com so we can check this further together. We genuinely appreciate your feedback—it helps us improve both our service and communication. Best regards, The Weglot Team
Best Translation app on the market. You can custom really everything single asset on your website. Support is outstanding, and by outstanding, I mean truly above what you can expect. It's like having an expert taking hours to help you.
Cela fait maintenant de nombreuses années que nous utilisons cette application et nous en sommes très content, à la fois dans l'utilisation et dans la qualité des traductions.
Équipe au top et hyper réactive. Explique bien les problématiques mais n'hésite pas à intervenir si besoin
The app is easy to install and to use. Our plan got upgraded automatically once we reached the words limit, so now it is quite pricey for us. Unfortunately we're on the annual plan and can't cancel easily. We had a problem with the language switcher on mobile, but the support team was very helpful and quick in fixing it. Thanks and 5 stars for that.
Application très utile pour les e-commerces, le support est très réactif et vous aide au moindre doute.
The support is amazing and always respond quick and find so everything to help you find a solution to your problem. I really recommend Weglot.
The setup of the Weglot is complicated when you already use various other apps that need to be translated. However the customer service is top notch and very responsive. Special thanks to Antoine who really exceeded my expectations in terms of timely resolution of complex issues. The quality of translation is quite good and requires significantly less manual translation compared to shopify free app.
Ils te font encore payer même quand tu désinstalle l'appli. Je ne sait même pas comment arrêter la domiciliation...Appli pas terrible en plus de ça.
Developer reply ·
Bonjour , J'ai le plaisir de vous contacter au nom du Support de Weglot et j'espère que vous allez bien. Je vous remercie pour l'avis que vous avez posté, et je suis ravi de pouvoir en discuter plus précisément. L'abonnement ainsi que la résiliation de l'abonnement ne s'effectuant pas au sein de l'app dans Shopify, cela necessite une action complémentaire au sein du Dashboard Weglot. Vous avez normalement été notifié de cela. Je constate que vous aviez désinstallé l'application depuis quelques mois et dans la mesure ou vous n'avez pas utilisé Weglot depuis cette date, il est normal de ne pas payer pour le service. J'ai procédé remboursement de ces mois et une preuve vous a été partagée par email. Je reste à votre disposition pour tout renseignement complémentaire et vous souhaite une excellente journée. Weglot Support
Terrible app. You manually translate content on their platform, but the changes never reflect in your store. Their support team constantly tries to shift the blame, claiming it's an issue with Shopify or other apps, but never their fault. Truly disappointing.
Developer reply ·
Hello, Thank you for taking the time to write a review of Shopify. We are sorry that you went through a difficult experience as you expressed in your review. In fact, we are doing our best to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together Please contact back our team at support@weglot.com so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
I've been using Weglot to translate my Shopify website, and the experience has been excellent. The support team was incredibly helpful and responsive when I faced a minor issue with the Quick View in a new theme. They resolved it quickly, and everything works perfectly now. Highly recommend Weglot for seamless translations and top-notch customer support
We had an issue for the integration of the app into our store and received a great and quick support!
I’ve been using Weglot for a few days, and I’m genuinely impressed by how seamlessly it has integrated into my website. Setting it up was straightforward, and the interface is both intuitive and user-friendly. With just a few clicks, I was able to add multiple language options, instantly making my content accessible to a global audience. What sets Weglot apart is the high-quality translation and the flexibility it offers for customizing translated pages. The tool’s automatic detection of new content ensures that nothing gets overlooked, and the editing features allow me to fine-tune the final output to match my brand’s style and tone. On top of that, their customer support team is quick to respond and extremely helpful. Whenever I had a question or needed guidance, they were there to assist. Overall, Weglot has streamlined my multilingual workflow and made expanding to international markets remarkably simple. I highly recommend it to anyone looking to grow their online presence beyond borders.
Excellent support client de la part de Guido qui est très réactif et nous a aidé à corriger très rapidement les quelques problèmes de traduction dynamique que nous rencontrions. Merci
Weglot is the perfect solution for us. On the one hand, the translations are really very good, and on the other, the setup is also suitable for beginners. If problems arise, the really competent support is very quick to help solve the problem. Languages can be added or removed quickly. Likewise, all parts of the website can be easily translated without any programming knowledge. We have already tested other solutions, but have clearly decided on Weglot. Quality is a crucial aspect for us. Here, too, a special thank you to the support team!
Weglot works brilliantly and the quality of the translation is very good. On top of that, the support is excellent. I have always received very good solutions in a very short response time. Most of the time, the adjustments were not only explained but already carried out.
The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues. I love the software and we have been using it for several years.
