Walls By Me
United States
Reviews (4)
This app is absolutely amazing. Actually, it is not only the app. It is customer service. Nowadays, you have tons of apps to choose from, and in my opinion, what makes the difference is the support. Order Desk offers an OUTSTANDING customer service, and everyone in the team goes the way and beyond trying to help and accommodate your needs. I was terrified to change connectors as we have a quite complicated operation, and we deal with several different marketplaces other than Shopify, but they surpassed our expectations. The fact they did not offer phone support was the reason why I almost did not go with them, but I decided to give it a try, and honestly, their email support is one of the most efficient and fast supports I have experienced, so I am delighted. Highly Recommend!!!
Developer reply ·
Thank you for such kind, thoughtful words! We take extra care to offer thorough, helpful support via email since Order Desk is fairly technical in nature and we recognize that free time to work through technical issues can be sparse for small businesses. Thanks for sticking with us, and it's been such a pleasure for all of us to watch Walls By Me grow! :)
We have been using this app for about 6 months and the customer support is outstanding. Recently they contact us asking if we would like to hire a new service they launched called "expert service" that would address among many things an increase in speed and therefore a higher score. The results were OUTSTANDING! Our speed went from 9 to 58 on mobile and from 49 to 95 on desktop. Absolutely incredible. For a $150 one-time charge, they did what our SEO team could not address what we have been asking and seeking for 1 year: A faster site. 5 stars. Highly recommend!
Developer reply ·
Hi there, I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review. Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift. If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest. Regards, Andrew Swift ‑ Page Speed Optimizer Support Team
Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.
I hired them to integrate all our orders from several different market places and they were very helpful and flexible while working with our market place connectors. Reliable and excellent customer service. Highly recommend!
