The Kings of Styling
United States
Reviews (5)
Omnisend may seem simple on the surface, but it hasn’t been. They helped me migrate over from Yotpo, and I had only recently started sending SMS campaigns when my account was suspended due to a high number of unsubscribes. Honestly, that was fine with me because I needed to clean up my contact list anyway. Now, however, I’m being put through a long process just to reactivate the account. On top of that, customer support has been very slow to respond throughout the process, which has made resolving the issue even more frustrating. At this point, I’m already looking for a new provider, and I’d recommend choosing carefully when selecting an SMS and email marketing platform.
Developer reply ·
Thank you for sharing your experience. Migrating platforms and then running into a suspension shortly after is genuinely disruptive, and we understand why this has been frustrating. When a high volume of unsubscribes occurs in a short window, our systems flag it automatically. This is in place to protect sender reputation and deliverability for all users on the platform, since unchecked sending patterns can cause lasting damage to a domain. Even when the intent is legitimate, like cleaning up a list post-migration, the review process still needs to run its course to make sure everything checks out. We hear that it felt slow and heavier than expected, and we appreciate your being direct about it. A member of our senior support team has already reached out to you directly to help move things forward. We'd genuinely welcome the opportunity to turn this experience around.
This app is pretty straightforward, and its prices are not lower than Shopify or Pirateship. The dashboard itself is glitchy and slow. To pay to use their shipping platform when others are free doesn't make sense to us. They have a lot of work to do before it's worth paying for.
I have been using Pirateship for a few years, and their customer service is outstanding. Their dashboard is easy to use and doesn't lag like other services. What I don't like is that they have increased their prices on shipping. They used to be on par with shopify but now Shopify has cheaper rates than they do. I only use it occasionally now.
So far, my experience with Appstle has been great. I've already gotten a few subscriptions, and their customer service team is responsive and friendly.
Developer reply ·
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
The Tapcart team has been amazing in helping design and implement our app. Highly recommend their direction at the beginning of your app design. Will be coming back for my next mobile app.
Developer reply ·
Thank you for taking the time to leave us a review! Glad to hear your experience with our team has been amazing!!
