ShippingEasy

I spent a week making sure this app was set up correctly with multiple customer service reps, but the app never worked correctly. They charged my international customers TWICE for shipping rates, causing their shipping prices to double. I waited over a week for support to look into the issue as a I lost sales, but still could not find a solution. To make matters worse, after a week, domestic customers started to report that they were not able to place orders to the US. No reason to pay money for an app that doesn't work and with inadequate customer service. Just use Shopify default shipping settings. This app is a joke. They do nothing to make shipping easier, it only makes it harder and more expensive.

I just moved over to this setup, and honestly, it’s been frustrating from day one. I’m running two Shopify stores, plus WooCommerce and Amazon. Orders are pulling in from Shopify just fine, but after I buy labels, the status never updates or syncs back. It just sits there. I’ve already: Deleted and reconnected both Shopify and ShippingEasy Checked that the “ship from” addresses match Verified everything I can think of Nothing works. I even called Shopify support—they confirmed there’s no issue on their end, and I can manually mark orders as shipped without any problem. What’s strange is: WooCommerce and Amazon work perfectly Only Shopify won’t sync status It’s been 6 days now. I’ve contacted ShippingEasy support multiple times, and all I get is “waiting for developer updates.” But I can’t keep waiting. Right now I’m manually copying and pasting tracking numbers one by one—it’s slow, repetitive, and honestly draining. If anyone has run into this before or found a fix, I’d really appreciate the help.

only foreign customer service. language barrier. used to have good customer in the past

This app is pretty straightforward, and its prices are not lower than Shopify or Pirateship. The dashboard itself is glitchy and slow. To pay to use their shipping platform when others are free doesn't make sense to us. They have a lot of work to do before it's worth paying for.

BEWARE: When you uninstall this app, it continues to charge you. Be sure to unsubscribe BEFORE you uninstall the app.

I noticed a charge of $69.99 on my account for the Select plan (Invoice #1280083), but my account has been suspended/inaccessible and I haven't been able to use the service at all.

The app has a LOT of user experience issues, but the latest is just absurd. they completely removed password logins, and require a code be sent to your email in order to log in. Well, if your email server is down? There is no alternate. You can't log in. There's no option to just use your password. 99.9999% of the internet has passwords AND two-factor authentication. Somehow these morons got it in their heads to completely remove the password option would "enhance convenience" (a literal quote from their customer support today). I could go on with a number of other issues, but this one just boggles the mind so much I had to write a review.

I have not been able to log in for over 7 hours. 3 devices, each with 2 browsers, 3 reps, and ZERO resolve. I have deleted cookies, rebooted wifi, restarted the three devices and NOTHING! I get the 2FA code but the screen after password says it cannot be accessed. Where do I put the text code? I am very disappointed. And as much as I hate to change shipping apps after nearly 10 years, I think it time. For those considering SHIPPING EASY! LOOK ELSEWHERE. There support has even gone downhill. They used to be good, real good.

Was going great for the 1st month then as of October 2024 Shipping Easy was and still is auto adding +1 into our online store's inventory. As of now they have no resolution and this puts a lot stress on the web team to consistently monitor when an order comes in to manually adjust the inventory in Shopify due to this 3rd party shipping app.

No matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors. The app simply doesn't work.

this app is not working properly, wasted so much time try to print shipping labels!

Avoid this company. They want to charge you money to access your own data. You can pay $14 a month and sign up for a marketing app that is tied to it, but overall how it works. You supply data of customers for shipments. It wants to charge you to access that data in meaningful report - $14. Yuck.

I understand the need to raise prices every once in a while. However, if you will penalize folks for using their carrier accounts (and, therefore, their own negotiated rates), make sure that you build in some contingencies for cases where folks can NOT use your rates BY LAW. We ship alcohol and MUST ship using our shipping account. Charging us more for the "privilege" is bad business and worse optics. I will be looking for an alternative and suggest friends in the industry do the same.

I have been using Shipping Easy since 2015 on a different platform. I had 2 requirements when it was time to upgrade to Shopify. One is eBay integration and the other is ShippingEasy integration. I setup ShippingEasy to automatically provide custom packing slips for Shopify sales and eBay sales. Also, I offer rebates for some of my products which ShippingEasy prints at the same time as the packing slips. ShippingEasy prints the labels on my Zebra printer and provides a "Pay on Use" return label for the rebate products. The Zebra label printer and my Brother inkjet printer are attached to my desktop and ConnectEasy sends the labels and packing slips to the printers simultaneously. I use the ShippingEasy app on the phone or laptop when I'm out of town. The labels and slips are printed at the office and waiting for my partner to fulfill the orders. Returns are easy too. It takes 2 clicks to email a return label to a customer. It takes time to setup ShippingEasy to the level it's set for my shop, but it's time well spent.

be careful, they never tell you they will charge you 5 per month even if you don't use it. And after you cancel it, they keep charging, it took me three months to completely get them to stop charging.

I have been using this app for over 2 years and I am 100% satisfied. I love that I can send emails with my branding and can send marketing emails and texts

Super convenient, avoids mistakes, saves time, excellent options. I wouldn't think of shipping on my own again!

I've been using ShippingEasy for several years, previously with WooCommerce integration and now with Shopify. It also integrates with Amazon & Etsy so that I can manage everything related to shipping and inventory. I honestly don't know other small businesses don't know about this great software - it's better than ShipStation, Ship Pirate or Stamps.com I recommend it to everyone.

This app helped streamline our shipping process exponentially. We sell on Amazon, Etsy, and Shopify and ShippingEasy integrates with all 3 platforms, which saves us a ton of time and money. Plus, their staff is always friendly and very helpful.

Been using SE for about 3 years. We'll never go back to the old ways of shipping fulfillment. Helpful staff. Highly recommended.

ShippingEasy integrated easily with our Shopify store and has served us well for many years. We've grown quite a bit since we started using ShippingEasy, and it's served us equally well the whole time. 5 stars, would recommend to a friend. :)

Great way to organize and ship when you have to fulfill a lot of orders. Great discounted shipping rates, and access to all freight forwarders.

Just like the name says, it makes shipping EASY! Really can't imagine not using it. If you are looking for shipping app that just works at a fair price and with live person support, go shipping easy!

Contrary to the name, my experience has been difficult. I couldn't sign up for the courier accounts through onebalance because every credit card got declined. I then deleted the app, but continued to get charged $30/month. Be careful with their sneaky business practices.

The best part about this app is when I need to merge two orders into one shipment. Shopify makes it impossible to do that. Also if you bulk ship at all, this is a great app for that. My only issue is that my UPS shipments seem to be twice as much via Shippingeasy as they are directly on Shopify. Who knows why?

This app helps speed up the printing, updating and shipping process of our all orders by an amazing amount. I don't want to even think of the manual workload we would have if it weren't for Shipping Easy. It takes thousands of our orders and very easily separates them into categories and allows to batch process/ship them all out in a quick and clean manner. I can't recommend something like this enough.

Shippingeasy.com integration with Shopify works great. Everything works perfectly. I create all my labels from my different channels on Shippingeasy.com including Shopify. Customer service is also great and very responsive.

Have been using with Shopify for years, works great for store orders and manual orders. The best part is the helpful and responsive support, never had a question I couldn't get resolved in short order.

I use this app to print all of my postage. Commercial Base pricing is as good as it gets- coupled with excellent tech support!!!!!! updated- 2022- Still loving the ease of shipping easy!

We have used ShippingEasy for a many years and have been super happy. When we switched over to Shopify and clicked two buttons and Shipping Easy was integrated in seconds, picked up our unshipped new orders and we were ready to go! In literally seconds. It doesn't get better then this. Shipping Easy is honestly my favorite service of everything we use for our store, not just in shipping. Their customer service, ease of use makes our lives so EASY ;-) Camille Create-A-Mural.com

I have been using ShippingEasy for years. It integrates great with both of my Shopify Stores, blendbee and modestmix. Their customer service is steller. Highly recommend.

I've been using the ShippingEasy app & service for almost six years without any regrets! There have been very few hiccups in that whole time, and the one time I did have a major problem with a UPS transaction (which was purely the carrier's fault), SE's customer service were quick and super-helpful to the point of giving me a credit on my SE account even though it wasn't their fault! Here's hoping SE continues to grow and prosper; just as long as they don't get bought by a larger corporation only to shrivel and die like so many other good companies have before them...

I have multiple stores on different platforms and Shipping Easy makes it so easy to tie everything together - just one place to go to print all the labels. It is simple and works really well, I highly recommend it especially if you want to be able to do all your labels from one place!

We've used Shipping Easy for years, more than 5, if that tells you how happy we've been with the company. The software is powerful and flexible and customer service is AWESOME. 10/10 recommend!

I've been using Shipping Easy for 5 years now and it is awesome. I have 2 Shopify stores, and sell on Ebay, Amazon, and Etsy and it is great to be able to do all my labels in batches from one place. I use it for both USPS and FedEx shipments and it works great. Thanks for a great app.

I tolerated this app for nearly 5 years...getting worse with each update. The final straw was when I paid for $25.00 of postage, but instead was charged $1000.00. While I was dialing customer support, I was charged an additional $1000.00. After getting bounced all over with customer support repeatedly telling me they can't do anything, I was instructed to close my account to force a refund. I was told I would receive the refund in 1-3 weeks. After canceling my account I receive an email confirming the cancellation, but advising that I would be refunded any unused balance within 6-8 weeks. I called customer support again to clarify. After another 40 minutes I was assured that I should ignore the email because my claim was "expedited" and I would in fact receive a refund in 1-3 weeks. After nearly 5 weeks with no word, I called and asked for an update. The response... "Well if you had read the agreement, you would know that it takes 6-8 weeks for a refund to be processed. There is nothing in the notes about an expedited refund. I don't even know what that means because its out of our control." I asked to speak to a manager and was told, "Why...they aren't going to tell you anything different. There is nothing we can do for you and we don't even have your money. You will just have to wait 6-8 weeks for the postal service to figure it out." I then asked if they were implying that it would be an additional 6-8 weeks, to which they replied "yes". I advised that I would just take it up with my bank, to which they replied, "Yeah, that's a good idea" So here I am, a small company who had nearly $2000.00 stolen by Shipping Easy/Stamps.com, and the only thing they can come up with is to tell me to go away and they will give me my money back when they get around to it. I found another app outside of the Stamps.com family. Once I saw the difference, I was actually embarrassed that it took me getting ripped off to find a better performing app

ShippingEasy is the best shipping app I have ever used. We have 3 Shopify Stores that we integrate, plus Amazon and some manual orders. Very simple to use, but it's still very advanced with anything and everything you could possibly want. It connects with UPS, USPS and Fedex as well as others. I can any report that I might need, and it has many settings so you can adjust to the uniqueness of your company. Also is very easy to print using categories to do certain label batches at a time. Best customer support you could want, they don't hide their contact details like some other large companies. They will make any situation right. Definitely consider ShippingEasy!

If you want easy integration with all your carriers in your shopify platform, this is the service for you, Great tiered pricing and customer service 10/10 dentists would recommend

Seamless! Customers purchase my products, and ta da! Shipping Easy has the order info, including those valuable customer notes, and the order is in my queue. I use their app as my order/shipping management from other platforms too like Etsy, Amazon, as well as Shopify. This makes my order management an absolute breeze. I can even add manual orders and the order details so I don’t miss a thing. Integrates with UPS, FedEx and USPS as well as others. Lifesaver! They have never overcharged me, not once!

After most recent update when using search to fulfill shopify orders shippingeasy has a predictor as you type, sometimes this pulls up the wrong order and I find myself printing the wrong label. This happens way too often and is a real problem!

We have been using this app for years. I love how easy it is for all of the orders to show up and how easy it is to refund and duplicate a label if you make a mistake. Having it hooked up to shopify in our recent transition has been really easy, & seamless. We have always had good support from the customer service team for years now. The shipping easy app has really made life much easier over the years.

Been using this app with our Shopify integration for few years now, makes life much quicker and easier when getting orders fulfilled. Like the ability to split orders, format easily with our Rollo label printer, and really like the addition of the catalog/inventory feature with the ability to bundle products, keep track of our inventory, reports, etc. Great app and highly recommend it.

Edit: Decided to try this app again after a few weeks and my comment stands. Their support is worse than ever. Quite possibly one of the most garbage apps on the store with some of the worst customer service there is. I reached out the first time during their "on" hours and no one picked dup or answered the chat. I reached out an hour later again via chat and got stuck with an useless agent who was practically unable to do anything.

Bad experience they charge you from 0 to the second plan without have orders and they dont reimburse you, neither the money you paid in advance to USPS through them!

BEWARE!! I just found out that they are over charging me for shipping on the back end for well over a month. Their label 'buy button' charge is much higher than the actual charge to your account. Check your history! Over a week and still no resolution from support. I have to keep calling for an update. I even spoke with the manager Brandon & Matt Jared etc and still no communication.

I've used this app for years, mostly without trouble, but since I'm on the lowest plan they refuse to provide support even when it's about a bug in their app. No support for bugs means you're dead in the water, and who has time for that. OneBalance Fix for other users: If you need to use funds already in your OneBalance account, you can print your labels directly from Stamps.com. Their interface is clunky but it'll do in an emergency. Your Stamps.com login info is under "One Balance and Carriers", then "Manage Passwords".

Our business only ships. Finding an app that simplifies the printing process was huge for us. I've contacted customer service a few times and they walked me through how to set up my box size/weight so it triggers the accurate box to again make shipping faster for us. Our shipper easily spends half the amount of time. We still need to perfect alot of options, but I'm glad those options are available. I gave 4 stars cause I guess I would say it's not super easy. I needed help, but once you understand how it works, I think it's a necessity for any online store with alot of volume.

Very disappointed in the customer service. We have a major issue because this app can not support multiple fulfillment locations (even though it is totally normal within the industry and supported by Shopify). We reached out for help and Shipping Easy said they don't care and it's not their problem. Shopify also reached out and got no response.

It works, but lots of things are broken frequently. Right now it is the rate calculator (you can only get rates as you are actually shipping, otherwise the quick rates calculator doesn't work). Links well to Shopify but so do others. Support is ok, while they do answer phones the knowledge is pretty limited and all issues end up with an unknown ETA or without any followups. Do not pay for Shippingeasy's service if you have a USPS rep, if you sign up through your USPS rep it is free. All in all I would suggest Shipstation or some other equivalent. While they are all owned by Stamps.com it seems Shippingeasy has been going downhill for the last year with Covid.

Installed ShippingEasy after promised discounted Ground shipping rates, but their rates were actually higher than most similar programs. Reached out to customer service several times and never heard back, despite getting spammed with marketing emails from them. I then deleted my account and removed the app through Shopify before trial was up, but was still charged nearly $32 because I did not jump through the extra steps of deleting my account through their website. Absolutely terrible, not sure if this is even a real company but convinced it is a scam.

I have two shops Etsy and Shopify. I tried about 5 different aps, This one is a clear winner. Utilizing its packing rules, im able to pack even faster because i tough it what qty and combination of items goes into what box. Also they alow you to make your own custom packing slip which unifies all my brand's packing slips!

Very unprofessional and almost no customer service. They offer UPS one balance service and it is not working properly, I was trying to contact them, call, send emails. No response. Then today I got a problem with USPS shipping too. This is just a disaster. Today without any warnings or emails especially calls - they suspend account. Unbelievable, what is going on with this app? They don't have enough people to contact customers or just simply don't care

Great application! Not only does it work perfectly with our stores, but the service is great and they always answer any questions I have and support! Shout out to Melody H. for the super quick response and amazing customer service:)

Shipping Easy has saved me HOURS...MANY HOURS!!! It was a God-send. We'd released a new book and the response was incredible. The first few days of printing labels through Shopify took hours. Once I found shipping easy and could do things like batch like orders...what had taken me 12+ hours took me merely minutes. Seriously. AMAZING. And the support team has been INCREDIBLE. Always. I have never gotten someone who wasn't beyond helpful.

the support staff is the differentiating factor with Shipping Easy. Shipping Easy's support is phenomenal. They respond quickly and with helpful answers, and support issues are resolved very fast. It's a huge difference between them and other competitors.

WARNING: Out of date - DOES NOT SUPPORT CURRENT FULFILLMENT API'S! Pro: Great support. They know enough on the basic end to be helpful, and escalate when appropriate. Relatively easy interface. Con. MAJOR: Hasn't been updated to support Shopify's new Edit Order function, (and the new fufilllment API's) https://shopify.dev/changelog/edit-orders-with-our-new-order-editing-apis https://www.shopify.com/partners/blog/shopify-order-editing This needs to be fixed - it's been 9 months since these tools for Fulfillment apps were released by Shopify, and ShippingEasy isn't supporting them yet. Overall the app is good. But this emerging issue is kind of a deal breaker. We have a major issue where we cannot use the Shopify standard Edit Order feature because Shipping Easy doesn't pick up up on the changes that it makes the to order. Our shippers and pickers get confused and the order processors instructions aren't passed along.

Shipping easy is fantastic. Easy shopify integration + easy to use interface. Support is there for us when needed. Price point is more than fair.

best shipping software, easy to use, same as shipstation. been using it for years. love the support.

Great shipping app. Customer service is fantastic and so far the platform is working out. We print packing slips, scan the bar code, and print labels. I would recommend this software to anybody who would like to streamline their shipping.

Matthew Fox helped me out with my store recently. Couldn't ask for a better platform. Super easy to use, and the customer service is unmatched! -Jasmin

We're glad we went with ShippingEasy for our shipping needs. The integration with Shopify works very well, with tracking codes and order statuses being seemlessly updated between the two. The only gripe I have is that it's annoying to have to always "refill" the account balance. Maybe in the future they can add settings to allow auto-deduction from a credit card so we don't get always get nagged to manually add new balance for shipping costs. Their support staff is always extremely helpful, and quick to respond. Highly recommend this app.

Helps our store keep up with the high demand we have for orders, lets our remote employees keep involved with the shipping process, easing up the pressure on HQ, and their chat is always able and ready to help with any issues or questions we have!

If I could give zero stars I would. I have lost over $20,000 shipping duplicate orders over a month timeframe bc this integration did not function properly. There are numerous orders on a daily basis that do not properly "speak" to shopify letting them know that the order was fulfilled. For anyone who is using this program, please look out for this error message in your shipping history. We had no clue about looking for this error. We are getting over 20 errors a day, so those orders will look like the order is not fulfilled in shopify. Since finding out about this technical error, we have been having to manually enter tracking numbers. PAIN in the *** , but at least we will not waste anymore money sending out duplicate orders. On top of this, customer service was HORRIFIC. They told me that they did their part and that I would need to contact shopify. This is their integration, they should have a responsibility to ensure that it integrates properly. I have a video on my IG showing the errors. Please check it out and save yourself from making this mistake with this company. @wigdealer Finally after posting on my IG, someone else from the company reached out to apologize for how they handled this situation. He provided terrible service as well. He did not listen to understand but completely listened to give an excuse. He summed this up as "human error". In other words "our" fault for shipping twice. There is truly a communication error with this system and I was done trying to help him see it. All he heard was we shipped twice. BUT we shipped them twice bc some of the orders were not telling shopify that they were already shipped. So when we log into shopify to ship our international orders, these orders would still few orders would show up as unfulfilled and get shipped again. Us not thinking too much into it bc we have hundreds of orders a day. The program should work correctly. We shouldnt have to remember what was shipped in shipping easy and have to go back in shopify and mark it as shipped. This is where integration should come in play. PLEASE PLEASE check your shipping easy shipping history and check for error messages.

I have been using this app for longer than I can remember. The interface and support staff is just fantastic as well. I just got off chat with Melody and she helped me through some issues I was having with customer reviews, fast and solved the issue right away.

I was trying to get the settings set up to stop sending out emails for tracking. Our packages had already been shipped by a fulfillment center. I still wanted access to the orders. I contacted online chat, Matthew helped me within 5 seconds figure out where to go, what to do and how to fix it back once I needed the emails for tracking to go back out again. Great job! and I love how knowledgeable Shipping easy customer service always is. Their customer service is top notch every time I contact them either via phone or via chat. They have helped me out of some binds more than once over the years! Great job!

Love the automation and ability to set up shipping rules to save time. One rule saves my team at least 30-45 minutes a day. Their support is top notch and quick to respond. Questions are quickly addressed through their Chat option and Matthew in Customer Success is a rock star.

We love Shippingeasy! They help us ship like a BIG business, even though we are small biz. They are continually making improvements to their product that allows us to ship even faster and save time & money. The customer services if top-notch. We personally love the Chat option. The Chat employees are not only very knowledgeable, but they are also extremely helpful and willing to go the extra step to help you. We feel like the pricing we get for shipping is the best we can find anywhere. Give them a try! You'll thank yourself. s/o to Melody! Thank you!

Tom (with customer service) was super patient and helpful! I wish all customer service representatives were like Tom!

Great tool to automate shipping, full featured, integrates with many ecommerce platforms and the customer service is top notch!

Shipping easy is the best shipping app we have used to date. I love the features and ease. Great app!

I use this app to manage our shipping process through FedEx. The Shipping Easy team has been excellent in helping us match our shipping workflow to theirs. I highly recommend using this app.

This AP WORKS! Used to use a different AP that was costly and had periodic issues. Switched to Shipping Easy and no more problems. Works fast and accurately. Reasonable priced too. Also use the email marketing and it WORKS too! Would recommend this to anyone that wants to automate with accuracy. Love it!

We use this app to print labels and ship out all of our orders. I was trying to connect a second warehouse and Jordan was extremely helpful!

I use this app to to create shipping labels for packages being shipped out. I really enjoy using this app because Matt and Tom are super helpful! I click on the chat box quite often for any questions or concerns and they are always there to help with anything I don't understand or need further assistance on. I definitely recommend this app for anyone who has a lot of outgoing packages so that you can create one barcode for the mailman to scan that scans in all packages at once.

I use this app to sync my orders and ship, I haven't used it that much yet. However the customer service is great!

Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after making a purchase with a coupon included to come back and shop again. The best part of it all is their customer service. They have a U.S based phone number with English speaking customer service reps that will answer all of your questions. If you don't like to talk on the phone they also offer chat assistance and the good ol' email if you're feeling brave. Thank you Shippingeasy Team.

I talked with Jor'Don on the phone today over some Brazilian matters. No, we weren't discussing his waxing blunder- but I was inquiring about the changes to Brazil Shipping regarding the new Tax ID notifications for 2020. Jor'Don gave me some jazzy hold music while he went to bother "the man" and get an adequate answer for me. I was toe tapping and having a great time- and then he interrupted me to let me know exactly what I needed to do to ensure my packages got to Brazil. Jor'Don was wonderful and he had the kind of smile you could feel through the phone. Shipping Easy is A++ and has always had stellar service. Thanks SE!!

Customer service is great and always helpful when I'm in a bind. The chat function is quick and gets me back on track in minutes!

Great app with EXCELLENT customer service. So far it does everything we need it to do. Whenever we have a problem I just call or chat with them and they help me figure it out.

ShippingEasy was quick to set up and easy to integrate with Shopify. It also connects with Amazon, eBay, and Walmart, and we have another connector that allows it to sync shipping information with QuickBooks, too. There were some issues getting the Shopify sync to work consistently, but they appear to have been fixed now. Support is always quick to respond and generally have the answers we need about why an order didn't sync, what we can do to solve a problem, etc. There are some reports that are helpful in addition to what Shopify offers, though I wish I could get more detail and more customization of the reports. You can schedule reports to run automatically, which is an improvement over Shopify, as well. We are using ShippingEasy to track inventory, make adjustments, and update Shopify inventory levels, which is fairly simple to do. It will allow you to create bundled items, indicating how many of which items go into each bundle. Then inventory of each item is updated when orders come over and are fulfilled.

Really love the Shipping Easy app for managing our Shopify order shipments. It is easy to use when shipping multiple orders at once and I have tried a few different shipping options with this in mind. Shipping Easy is the only one that has all the features for bulk shipping that we need. I do wish they had a few more options with customizing the packing slips. We don't use them currently, but I am hopeful they will expand on that. I also would love to use their email marketing, but they have a few missing features there that we need and already use with Mailchimp. Hoping as the company grows, so will these additional features/add-ons and we will be able to use more of what they have to offer.

This app has been the perfect app since day one. Everyone has been super friendly and their tech support is the best! I love having the option to have support through chat rather than having to get on a cool. However their phone calls are awesome too. Thanks recently to Tom for helping me out with an order that was driving me insane. You rock!

ShippingEasy has definitely lived up to its name. Everything about it, from set up to using it everyday, has been easy. The thing I truly enjoy most about ShippingEasy is that I don't have to even think about it. It works like promised, so, as a family-run business, shipping is one less thing to worry about.

i started with the SE shipping part years and years old. it was great then and even better now. so when the inventory management came along i had the confidence it too would be a winner; and yes it is! now it is the marketing part which i just started. i worked closely with evan and i was able to easily switch over to SE from another e-blast app. he got me completely up and running in a very brief amount of time, not to mention, the SE editor is much easier to user than other similar editors. SE now has the whole package and thankfully, so do I. thank you SE for your products and support you have provided.

Jordon was the man. I bomb barbed with questions and issues that that wasn't working between my shops and Shipping Easy. He not only answered all of them but also took his time to walk me through the process. Thanks brother, much appreciated!

We use this app with ALL our shipping. It works very well and very intuitive. The best part is inventory control. Our products inventory are synced over the 5 channels that we sell on.

As to customer support, ShippingEasy has been great! Unfortunately, I cannot remember the name of the gentleman that offered fantastic help to me over the phone, but Mr. Tom, who helped over the Live Chat, helped me in some really complicated manners in terms of personalized automation for our new account. Thank you very much, Tom!

This app is easy to install, and the customer service is A+. Does everything I needed for shipping and more, including maintaining inventory, which is really helpful!

Brandon was a huge help troubleshooting a problem I had with my printer settings. Shipping easy is great, always there to help!

I just did an online chat with Jose to help me change my "Ship From" address. I had changed it under Settings, but it wasn't showing up on the labels. He told me where to go to make the change (within Shopify that transfers to Shipping Easy) and it fixed my problem immediately. Helpful and resolved!

We decided to change from a 3rd party fulfillment center to doing it ourselves but we weren't sure how to handle shipping and manage our inventory. ShippingEasy does this for us, along with customer marketing. We should be able to remove the other app that we use just for customer marketing. ShippingEasy's customer support is amazing too! I have been able to chat for a few minor questions and then had a great onboarding call to get everything set up. I highly recommend ShippingEasy. Update 12/17 - we have been using ShippingEasy for about 4 months now and the company is still amazing! The app is easy to use, shipping is extremely easy with great rates, and customer service is top notch. The representatives answer my questions and provide instructions so I'm able to obtain the information I need on my own. Melody was very helpful this morning when I chatted with her.

This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.

Great app. It's very user friendly and saves us a lot of time. The order filtering features are great. Thanks for the help, Evan!

Excellent customer service and a good APP that not only handles shipping, but also inventory control. Thank you!

I've used a lot of shipping apps, and this is one of the best. There is a clear and concerted effort to try to improve and help customers with easily accessible customer service. It's not perfect, no shipping app is, but they are clearly trying to become perfect and that's huge.

Shipping easy has been a terrific app. We have five different stores and we ship using the USPS, UPS, and FedEx. Shipping easy enables us to quickly find the best price for each package. The customer support is also terrific. I highly recommend them for any small business online store.

I have been using ShippingEasy for over a year now and absolutely love the service. In addition to making my shipping a breeze, I also use the app to track my inventory across 3 marketplaces and my Shopify store. It works incredibly well, and at a great price. When I've run into issues (which are rare), I've received help quickly - thanks Melody and team!

Can always rely on customer support - Matthew F was able to get my issue taken care of quickly, so I could get back to work! Thanks!

Shipping easy is so easy to use, I just love it! Also, their customer support is knowledgeable and has the answer to all your questions! Melody was such a doll. Love this app!

The people at Shipping Easy are fantastic to work with! It works well with the right knowledge and support!