The Maui Cookie Lady
United States
Reviews (4)
Over the years, Rewind's customer service has always replied quickly and has been exceptional. We haven't had to do anything but let the service do its job. We feel confident and safe using this product.
Developer reply ·
Thank you for your thoughtful feedback. We're thrilled to hear that our support team has been helpful, and that you feel confident using Rewind. We appreciate you taking the time to share your experience!
Developer reply ·
We sincerely appreciate your review! Your satisfaction is our priority, and we’re delighted to have met your expectations.
This Shopify app has been straight forward and easy to use. The subscription portal is effortless to be reviewed and edited by our customer and ourselves. They have a lot of videos on how to use there app. When I can't get an answer there, the customer service has been quick to reply. Great experience here!
Developer reply ·
Thank you so much for this great review :) We are incredibly happy that you like the app and the customer portal :) Looking forward to working with you, Seal Subscriptions team
I was excited to use this app to help limit orders per day. The problem is that it would glitch and allow customers to pick a day that was already maxed out. It would also sometimes allow them to chose a date that had already passed. I contacted customer service though shopify and 4 weeks later still there was no response from the developers.
Developer reply ·
Hi there, I am sorry to hear about that and I really apologize for the inconvenience. We might have replied to your email, please check your spam folder if you don't find a reply to your inbox. Please check the below screenshot of the reply we have sent you reply to the email: https://prnt.sc/tjhowv
