Mongrel Fishing Tackle
Australia
Reviews (4)
Loving this app, I have 2 ebay stores and a shopify store. Now I can work from one screen to do all my invoicing and shipping. Saving us so much time its remarkable. Customer service has been great also. Brenton Mongrel Fishing Tackle Australia
Developer reply ·
Thanks Brenton. We really appreciate your business!
Where do I start, excuses and lies for over 12 months. Customers select products and the pricing dosent come up. The price will come up as free to the customer. Globo kept saying it was the settings and instructed me to make the changes. Worked once then reverts back to $0.00 for the variant, thousands of dollars lost. We kept going around in circles tor about a year then I was finally told I was using the old version that was more tha a year old. I was perplexed as I gave globo access to shopify on a few occasions to fix the issue over the same period. When updating from old version to new the data is all lost and you need to start from scratch, also the pricing is higher. All along I was made to feel it was my fault but in no way shape or form was it. In the end Helen from globo's excuse was we are in Vietnam???
Vicky was awesome, gave me some tips on improving my page. Nothing was too much trouble for her. I will check out more of the services they offer
Developer reply ·
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
The app that almost sent me broke. Twice over one month I removed their one star feedback as I was promised by the owner that all the issues this caused me would be fixed. Ebay have also had complaints about this so it may pay to even contact them before proceeding. Many hours lost and revenue over a month period. All I got was appologies and promises that never came to fruition. In the end I was told it was because of coronavirus, thats when I finally walked away. Happy to share more detail but enough time spent on this thing. Now 3/8/2022 Came across these guys again - nothing has changed poor service
Developer reply ·
Hello Mongrel Fishing Tackle, We are apologies for the inconvenience. The app has a set of features & all the necessary functionality for New & already selling Sellers. It was really unfortunate that the app could not fulfill your requirement at this moment immediately. The updates which were possible on an urgent basis, the development team did but to fulfill all the requirements, the team needed more time to implement that. Without doing proper testing, we could not make any features live. We wish you have a great & more successful business. But if you need any assistance from our side in future, please do not hesitate to reach out to us. Team CedCommerce