Fret Zealot

9/3/2024 Update - I had a very nice video call with a Shopify rep. They are genuinely trying to improve this app, which is giving us hope. We're updating our review to 5 stars in hope of a brighter future here! I don't like writing 1-star reviews, but this app is useless. We spent serious time looking up applicable creators and offered them free $250 products, but had no responses. Now we're just getting spammed by "beauty" influencers who have zero applicability to us. It seems like Shopify didn't actually verify any of the creators. They either didn't sign up or are fake accounts looking for free things.

The app works seamlessly and the Grommet team is quite responsive to any issues (of which we had none). They do exactly what they say and are a good partner. One notable thing is that they do genuinely try to tailor your launch with both copy and images/video to be the best it possibly can be.

This app is strategically getting more expensive and offering less. They make it clear that you will be severely affected for anything less than their $50/month plan. We have VERY basic needs for our program and there is incredibly complexity to this app. I don't want to switch, but I feel like we're slowly being forced to leave due to unnecessary complexity.