NiceHCK Audio
China
Reviews (5)
the function is ok, but is too expensive for most middle and small business.
Developer reply ·
Thank you for your kind review. Please can we clarify that all features are available in every plan including the free plan as we believe that to achieve your business goals, you need all the features irrespective of whether you are small, mid or large customer. Also every new feature that we add is provided in every plan without any extra cost. That said, we are always listening to our customers feedback and are working on providing another price option. Thanks The Apps Mav team
powerful apps and nice support. Most functions is very well. But the price is too high
Developer reply ·
Dear team at NiceHCK Audio, Thank you for sharing your feedback and for your kind words about our powerful apps and support team. We’re glad to hear that you find most of our functions to be effective and that our support has been helpful to you. ❤️ We understand that pricing is a significant consideration, and we are continuously working to ensure that the value we provide through our features and support justifies the investment. Your feedback is important to us, and we’re committed to delivering even more value to our customers. If you have any specific concerns about pricing or would like to discuss how we can further support your business, please feel free to reach out. We’re here to help and appreciate your continued partnership. Best regards, Binazir Head of Customer Support Team Growave
Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.
Developer reply ·
Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.
A litter disappoint, Can't change the slice label to customize content like Free items etc...
Developer reply ·
Hi, Thank you for your feedback. I am sorry the app didn't meet your expectations. Unfortunately, the BuzzSubs app currently works only with discount percentages. Best regards, The TK Digital team.
