Krono Nutrition

This review is 100% fake. We reported it to Shopify but they don't seem to be taking fake reviews seriously anymore, which calls all reviews on other apps into question. Shopify never got back to us on our report other than to say we will not hear from them so we don't even know if they have ever reviewed it. They have the data to verify that this review is fake and that we took no such actions on this shop. We do not buy positive reviews and do not buy negative reviews on competitive apps, and we are 100% transparent and take responsibility if a customer has a legit complaint. That is not the case for this review. Shopify needs to do a lot more to take care of the integrity of their app store reviews. This shop installed for a few minutes. We hadn't even ingested their products when they uninstalled. No actions were taken on their shop. No product images were switched or deleted. No inventory was altered. No customer support ticket was opened. It's a complete untruth.

Hi. Thank you for the review. We strive to make our app as intuitive as possible and continuously improve based on user feedback. If there are specific areas that you found unclear, we’d appreciate constructive suggestions so we can make improvements. Our support team is always available to assist with any questions or 1-on-1 setup calls. We encourage all users to reach out so we can help resolve any concerns effectively!