Multi‑Store Sync Power
by EGNITION · launched
View in Shopify App Store ↗Reviews (150)
I recommended and installed Multi-Store Sync Power for a customer who needed to keep inventory synchronized across two Shopify stores. The app has worked reliably, and my customer has expressed how grateful they are for the solution and the help it provides in managing their inventory. The EGNITION support team has also been responsive and helpful whenever we have had questions. I highly recommend this app to businesses managing inventory across multiple stores.
Developer reply ·
Thank you for trusting Multi-Store Sync Power with your client's setup. It means a lot to know that trust has paid off for both of you, and we're glad to have been a steady resource along the way. We look forward to supporting any future projects you bring our way.
Developer reply ·
Thank you for the 5-star rating, we really appreciate it! If there's ever anything specific you'd like to share about your experience with Multi-Store Sync Power, we'd love to hear it, but either way, thanks for taking the time to rate us. The Multi-Store Sync Power Team
Sync Power has been great. The app has handled our multi-store inventory and product syncing without encountering any errors. The customer service is 24 hours, which is incredible. If we have any questions they respond very quickly. Overall if you run multiple store with the same inventory this will make your life much easier and save you hours of work.
Sync Power has been excellent. The app has handled our multi-store inventory and product syncing reliably, and we have yet to encounter a single bug or problem. What has impressed us most, however, is the support. The team provided a genuinely white-glove service, helping us configure everything properly and ensuring it worked exactly as required. They did all of this while we were still on the free trial and not yet paying customers. A reliable product backed by exceptional service. Highly recommended.
Does exactly as advertised and connects our DTC (main store) to our B2B store. Like anything new, there's a little learning curve, but once it's set up, it's pretty much set and forget. It syncs and creates new products with the click of a button and keeps inventory synchronized if you enable that setting. Any time we've had questions, the support team has been fast, helpful, and thorough.
Excellent explanation for an issue that had popped up several times that we did not know the reason
I run multiple stores, i love this app! it makes it run smooth
I had issues with syncing the products and collections. Support team helped me solving them.
We use the app to sync inventory, products, and collections between two stores. The support team has been very responsive and helpful, especially in resolving issues with collection sync and ensuring our setup works as expected. Overall, a reliable experience and great support throughout.
I had SKUs that weren't syncing between stores due to a handle conflict. The support team identified the issue, walked me through updating the product handle, and re-triggered the sync. Everything is working now, and they were very helpful throughout the process.
Amazing team that helped us set up and get running on multiple websites. Thank you so much for all the help and setting us up for a great future. Regards Supplements Direct®
What a relief. Syncing two Shopify stores with this app works fantastic and the support is top notch!
Excellent customer service. They respond fast (within 10 minutes) via different channels. I spoke to someone in a video call who took the time to explain things clearly and help me select the right settings.
Multi Store Sync has exceeded our expectations. The setup was simple, syncing is fast and accurate, and the support team is AMAZING - quick replies and truly dedicated to helping. Wonderful app and wonderful people behind it. 5/5 stars!
Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly
Developer reply ·
Hi team at Ecococoon, Thank you for sharing your experience with Multi-Store Sync Power. We understand that consistent inventory and image syncing is crucial for keeping everything running smoothly -- and we want to make sure you get the reliable setup you need. After reviewing your account, we noticed that the stores are currently disconnected, which prevents us from fully investigating the behaviour you described. We would really appreciate the opportunity to take a closer look and help ensure everything works as intended. If you are open to giving the app another try, we would be more than happy to assist with the complete setup, walk through the sync logic together, and make sure inventory and imagery sync exactly the way you want. Our team is here to support you every step of the way. We have also sent a follow-up email with additional details and an offer for a call with our senior team at your convenience, so we can guide the setup and ensure everything is configured accurately going forward. We genuinely appreciate your feedback, and we would welcome the chance to help you get the most out of the app. Warm regards, The Egnition Team
Outstanding app and customer service. I was uncertain about integrating a new store and reached out to support. Safouh not only guided me through the entire setup process but was incredibly patient—taking time across four meetings over three days to ensure I had everything right. That level of dedication made all the difference. Highly recommended.
I am writing this review immediately after uninstalling this app. Despite following the setup guides precisely and setting my main Shopify store as the primary inventory source, the 'Multi-Store Sync Power' app instantly and inexplicably set my entire inventory quantity to zero (0) across all products and variants in my primary shop. This was a catastrophic failure. It took me over 3 hours of manual effort to check the Inventory Adjustment History for every product and restore the stock levels. This operational loss, combined with the lost sales that occurred while my store incorrectly showed zero stock, cost my business thousands of dollars. An app designed to simplify inventory management should never be capable of such widespread, destructive data loss on the primary source store. I strongly caution all merchants: Do not use this app until the developer can definitively guarantee this fundamental and financially damaging bug is resolved. It is a risk not worth taking
Developer reply ·
Hi Team at Babies Mart Australia, Thank you for reaching out and sharing the details of your experience with Multi-Store Sync Power. We understand how stressful it can be to see unexpected inventory changes, and we want to help ensure everything is fully clear and addressed. Our team has reviewed the situation and outlined the suggested next steps in a separate email. Once we hear back from you, we’ll be ready to assist further and guide you through everything. If you have any extra details or questions, please feel free to reply anytime — we’re here to support you in any way we can. ===== UPDATE, Nov 26th, 2025 As we were not able to connect with you through our previous messages, we wanted to share a bit more information here in case it helps. After reviewing your case, we can confirm that the product data sync was set to use the Main store as the source. However, the inventory sync has its own separate configuration, and in this section the setting was set to Minimal. While this separation can feel confusing at first, many merchants rely on having independent controls for product data and inventory, as it gives them greater flexibility in managing different workflows. We have also reached out to you directly via email with a clear explanation and a detailed plan to ensure a completely safe setup if you decide to give the app another try. The steps we shared are tailored specifically to your stores and use case. And please be aware that while the applications are installed, we are able to reverse the changes made by the apps if necessary. Your feedback is extremely valuable to us, and we are already working on improving the onboarding guidance and UX to make these distinctions easier to understand for everyone. Thank you again for taking the time to share your experience. If you would like to continue the conversation or provide any additional details, we are always here to help.
We've been using this app for years and is perfect for our needs of syncing some product information across multiple Shopify stores.
The support service is fantastic - Big Thanks to Alexis
We’ve been using this application for a few years now, and I can confidently say it’s been a total game-changer for our business. Syncing products and inventory across stores used to be one of our biggest headaches—until this app came along. The interface is intuitive, and everything just works. Real-time inventory updates mean we’re never overselling or underselling, and it’s saved us countless hours of manual work. Even better, our product data stays clean, consistent, and accurate across all channels. Support is top-notch too—responsive, knowledgeable, and genuinely helpful. If you're running a Shopify store and juggling inventory across systems, this app is an absolute must-have. It's reliable, efficient, and honestly, we can’t imagine operating without it anymore. Highly, highly recommend!
Good app, great support! Using for a few years. I am surprised that I didn't post a review earlier. I just contacted them with a question for the first time since setup a few years ago and got a perfect answer to solve my issue in seconds!
Alexis was incredibly helpful and accommodating throughout the process. Excellent customer service—thank you so much for your assistance! Highly appreciated
Safouh is the best! You never see customer help have as much technical knowledge as we did here. The app has resolved our multi store inventory management issues, and it's so far been super seamless!! Saved me a ton of money compared to some of the inventory platforms out there.
Safouh was absolutely AMAZING at providing us with support on installing the app. We had some questions and he immediately set up a Google Meet call to help us set up the app. He was super patient and thorough - walking us through how every single step and ensuring that we understood how the app works so we could use it easily. I highly recommend this app!
Your app interface is SO unclear !!
Developer reply ·
Hi. Thank you for the review. We strive to make our app as intuitive as possible and continuously improve based on user feedback. If there are specific areas that you found unclear, we’d appreciate constructive suggestions so we can make improvements. Our support team is always available to assist with any questions or 1-on-1 setup calls. We encourage all users to reach out so we can help resolve any concerns effectively!
I’d like to extend my sincere gratitude to Safouh from Multi Store Sync Power for the exceptional support provided. Over the course of more than 7 hours, Safouh helped me tackle each issue with unwavering patience and the utmost professionalism. His expertise and commitment to resolving every challenge exceeded my expectations. Safouh approached each matter with incredible care, making me feel like my concerns were his top priority, and he worked diligently until everything was spot on. This level of customer service is rare, and I wholeheartedly recommend Safouh for his outstanding dedication. Thank you for everything!
Their customer service has been really great and quick to assist. Vishal guided me on a video call to assist me on the steps to fix my problem. App works well too
This app is soooo usefull and the support team always here to help when we need it. When I looked for an app to synch stock from our D2C to our B2B website, this was the only one capable of synchronizing any stock status including reserved units.
We want to emphasize once again that the “Multi Store Sync Power” app has exceeded our expectations. It runs flawlessly, without any bugs or issues, and effortlessly synchronizes our stores. What really sets this app apart, though, is the incredible support we received from Safouh. He went above and beyond to assist us, even during his free time late in the evening. He was always available for follow-up questions and quickly arranged Google Meetings to address any concerns we had. We are beyond impressed and highly recommend this app to anyone looking for a reliable solution with amazing support!
The “Multi Store Sync Power” app has exceeded our expectations. It works flawlessly without any bugs or issues and does exactly what it’s supposed to do – seamlessly synchronize our stores. A big shoutout to Safouh, who was always there to assist us with every question and made sure the integration went smoothly! We are more than satisfied and highly recommend this app.
We really, really, really appreciate your app and the support you give us whenever we had a question: fast, seamless and to the point. Besides that, your app actually works and helps us maintain our stock problem free across our 3 stores, something we really appreciate. Besides, your duplicates tool is something very useful to have and perhaps you can highlight its visibility even further. Thank you, for everything!
Great working App, helped us a lot. The Support is Quick and very helpful.
The app is amazing, and it works perfectly, but you need to set it up properly because their customer support is amazing. They are accommodating, especially Mr. Safouh
The customer service is very good, they are very helpful and willing to take extra steps to check all the backend setting once they receive our inquiries. This is a useful app that can synchronise your product and inventories within a short period of time.
The team did their best , so far the app is doing good Safouh is a dedicated customer support agent Thanks
Disaster! I'm struggling for over an year with this and it never worked properly. If you're adding new stores to the existing ones, make backups, because your inventory will be ruined. Proven 2 times, even if you strictly follows their instructions
For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support. Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION. We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!
Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability No online Support available. No functional update since Shopify have changed their setup.
Developer reply ·
Thank you for your additional review team at Nouveau Lashes. Apologies that we could not find any comms on this subject, however, we have already reached out to you directly via h...f@ email to resolve any challenges. Please respond and we will be able to assist!
Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....
Chat support are great and it was a pleasure "talking" to you. Quick and competent.
After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business. No update / investment since a long time, some functions still not working. Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels
Developer reply ·
Hi Team at Unew EU Shop, Totally understand the frustration with the increase in pricing. Regretfully, it reflects the overall situation with the ecosystem & the platform. The level of complexity & demands have been growing year over year which encourages us to look for more scalable and hence pricey underlying products (infrastructure, etc). The last few months were indeed spent on improving the stability and ability to process millions of syncs per day and it delayed the addition of new features though we always handle the most critical Shopify changes and ensure the app is compatible with them. You will be able to see new additions in changes in 2024. Thanks again for your review and for being our customer!
Vishal helped me out and went extra mile on his suggestions about going better on my processes. Very good customer service indeed!
We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service. We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly. We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!
I would recommend this app to others. The support provided for my specific problem or concern was amazing! Thank you Alexis. I got all my questions answered and learned so much more!
I am delighted with the app. It makes your work with various country shops easier and works reliably. The support is also excellent; unfortunately, there was a problem with the app, and the support team helped me quickly. Thank you very much. I highly recommend this app to anyone who needs to synchronise between different shops (e.g. independent country shops).
Awesome high touch support and guidance from Safouh. We appreciate his help and his insights as we navigate the change. Thank you for your help! We appreciate you :)
Just an update to my 2020 review - still a great app and no issues whatsoever. Thanks to Vishal for sorting a problem very quickly as I had turned off syncing and couldn't remember how it was set up! Great customer service which makes all the difference. We had a few hiccups at the start but Vlad and Tom were quick to reply as it is sometimes a bit difficult to get your head round different locations and what fields sync. Easy to use and straightforward app.
We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.
This app is perfect for us. We are using this app to syncronise stock inventory between stores (stand alone shop, each shop has their own shopify backend). I also use this app for an additional shop (different brand) for stock and collection sync (single sync for all new collections). the service is perfect - Alexis was immediately available and answered all my questions and guided me through a few app settings / adjustments. Perfect app & amazing support - thank you guys!
This app has made our lives easier. By far, the best customer support team that we have ever witnessed. They are fast, responsive and tech friendly. Anyone who wishes to sync their stores across, this app should be the first choice. Regards, CHIC LE FRIQUE TEAM
Fantastic app - saves time and works the way it should. No longer running out of stock on one website, when its showing in stock on another. Support is always awesome!!
One of the absolute worst apps we have tried (and we have had it for 1 year time to give them room to improve that is not working). Do not download this app- choose Tipo instead which works like a charm. This app will give you soooo much problems and have made us loose so much money on constant glitches and also constant errors in sync. The service team will once in a while tell you they are aware about the issues and then they are never fixed. Our bottom line was when they now said they know about a very severe sync issue that cause us finanical losses every day but said "we will fix it by sept 8th....". At the date of Sept 1.... Their lack of respect is abnourmous.
Developer reply ·
Hi Team at BabyMocs, Thank you for sharing your experience; we are truly sorry to hear you were not satisfied. We understand the significance of each issue our customers face, and we do not take any concerns lightly. We have carefully reviewed your case internally and found that our team responded to your inquiries in a timely and respectful manner. It is crucial for us to clarify that our standard practice is to avoid deploying updates on Fridays (i.e., Sep 1st) or over the weekend, particularly when it is not an issue affecting primary data like prices or inventory. We do this to minimize the risk of disrupting service for all our users. In your specific case, a workaround was offered, and our team worked over the weekend to expedite a solution. The fix was deployed on Monday (Sep 4th), and the app has been running smoothly since. We apologize for any inconvenience you’ve experienced. If there are continuing issues or further concerns, we are more than willing to address them. We appreciate your business and your feedback as it helps us improve.
We used this app for around two years, it was always a bit glitchy and a bit slow but it generally worked. 2 weeks ago our products stopped syncing to our destination store (even though the dialogue box showed that the sync was successful). I contacted support and was met with an incredibly condescending response that we must have changed the settings (we didn't). 6 frustrating emails later, the development team conceded that they had indeed updated the software (without any notification), and the app would no longer work for us. Average product, terrible service, we've moved on.
Developer reply ·
Hi Team at Use-Ta! Firstly, we would like to extend our sincere apologies for the inconvenience and frustration you've experienced. Thank you for taking the time to bring this to our attention; your feedback is invaluable in helping us improve. After a thorough internal review, we recognize that we fell short in multiple areas. You were absolutely right about the inadequacies in both our communication style and the accuracy of the information provided. We understand that the recent software update blocked the manual update functionality that you were accustomed to, and for that, we are genuinely sorry. To make amends, we are already working on an update to restore the manual sync function you relied upon. This adjustment will be rolled out in our next update. Moreover, we have conducted a comprehensive review with our support and development teams and held a 'lessons-learned' session to prevent future communication lapses. We regret that our shortcomings have led you to move on from using our application, and we appreciate the time you spent with us. Your feedback will serve as a critical learning point for us to better our product and customer service moving forward. Again, thank you for your honest review, and we deeply regret the inconvenience you’ve faced.
Best app ever , very functional, but the best is the 24/7 support by Safouh Addas made this app very easy for us and a stress-free process, always available and extremely efficient, i recommend this app mostly because of the technical support provided. Thank you so much Safouh, excellent job !
The app is very complete and helped us syncing our products in two of our stores. The support team is amazing, they answer really fast and helped us out in all the process.
Fantastic service - wonderfully powerful app that meets our needs perfectly. Their support team talked me through an issue we had with our settings within the app and taught me patiently how to overcome the issue (which was a problem we had created, not with the app itself). Would 100% recommend this to others based on it's performance and usability.
Mr. Safouh you are the best. This is the second time you have helped me and solved my issues so I can keep using the app. I really appreciate your help.
Safouh is super helpful! We will be using this app across all my 4 stores because of him! Thank you for your help!!!!
This is by far the best app support I've received from a Shopify App developer. The app works perfectly for my store and while it was a little confusing to set up on my own, their support team suggested a quick Google Meet call and they solved all of my issues immediately. If I could give them 6 stars I would!
This app has allowed us to quickly synchronize all the stock in our stores and optimize time in stock management. I especially highlight the help received by the support team, much appreciated!
Seamlessly syncs our Canadian and US online stores so we don't have to re-enter every product. Customer service has always responded to questions/requests/issues within a few hours, and are extremely patient and thorough when assisting you. Highly recommend.
The app has done exactly what we needed to do and their support team has always been extremely helpful, responds almost immediately and have walked us through things in a very easy to understand manner.
Really good app and has such a great support team. Always available to help and respond very quickly. Safouh is who helped me and he was very helpful!
Great app, had an issue but solved it quickly, great support, been using the app for 2 years to sync inventory across 4 stores
Great Solution if you have multiple stores. Perfect solution for our b2c / b2b stores. Also fast and helpful support. Thanks Vishal.
Good app, does what you want it to do. Recently had an inventory issue with a Shopify upload mistake of handles and mixed up products. The app did what it should have but resulted in a disaster (not their fault). However, speaking with the support they were able to reverse all changes fast and provided really top service to help us fix the issue, which was not their fault. So, great app and great service!
Does not work, stock has been completely messed up. Do not use. If this company can fix the app then it will be a good app. Also got spammed constantly for 'stock synched'.
Developer reply ·
Hi Team at BullyBillows, Thank you for your review and for trying the application. We are sorry to learn that you have encountered the aforementioned difficulties. After reviewing your setup we identified that some of the SKUs have duplicates. This is something that can be addressed quickly and efficiently. Our customer service team already reached out suggesting a screen sharing session where they can walk you through the configuration and the most efficient way to address the issues with the product data. We hope to speak to you soon!
I have been working with this app for the last week. Now that I have it set up it's syncing stock perfectly between my two shops. Customer service has been incredibly responsive and helpful in getting me set up properly and answering all of my questions. Excited to add it to additional stores!
Best solution out there... we were trying expensive solutions that did not perform half as well as this app. Great support, great product. Not only does it sync up your products, but your collections and orders as well. Looking forward to the product metafield updates which I think is coming soon.
This App is a must if you have several stores and want to sync inventory at real time between stores and locations. Great customer service also, very quick and helpful.
Wow! these guys rock, great CS in the middle of the night! Let's pray for peace in Europe so this company can continue to service Shopify Stores!
Fantastic customer service! They walked us through integration and helped us troubleshoot the errors.
Excellent App and Service!!! We work with this app for a few months now and I m really happy with the results :)
Buena aplicación, lamentablemente para pasar colecciones es de 1 a 1 y eso complica muchísimo trabajo, sobre todo para las tiendas con muchas colecciones, solo por eso considero que no es muy buena
Developer reply ·
Hi Team, Thanks for taking the time to have the sessions with us and addressing the data updates and the initial setup questions you have, we are very glad everything has worked out. Let us know if you require anything else, otherwise, we hope you can find the time to update the review :)
Hi. We have more than 700 products so your app define the Gold offer. But we don't want to sync all our product but just a few (max 25) for the moment. More in the future. How I can do that please without paying 10,99$ ?
Developer reply ·
Thanks for your review! We have contacted you earlier via email to discuss it.
Very good app to connect two stores. Been using it for years with no big problem. However, when I connected additional stores I have found it may not be a good solution for our business anymore. I wish the settings on what can be synced and not be synced be by store instead of same settings apply to all connected stores. I would also love to have the option to exclude at least by collection and decide which stores it affects. If your looking for a good solution on a 1-1 store, this is a good one.
This app erroneously put hundreds of items out of stock in my main store, when trying to sync stock levels from main store to a connected store. I had a backup but still took a long time to rectify because of orders placed in the downtime.
Developer reply ·
Hi Team at Clean Nutrition, Thank you for your review and trial of the app. We are really sorry to hear you have experienced mentioned challenges. Upon reviewing the situation in detail, we could see all of that could have been avoided via adjustments to the configuration and minor fixes of your product data to avoid SKU duplicates. The support team has reached out a few times to discuss, however, has not heard back. Please get in touch if you need any further assistance with recovery or configuration, we will be happy to assist!
We have been using Multi-Store Sync Power consistently for several months now and it has never given any problems. Solid and fast. Quick and helpful assistance. Highly recommended!
Great app, with great support. Very responsive any time i have questions, and have even set up a zoom call with me to go over a more complex sync issue I was having so they could troubleshoot the cause. top notch!
It serve its function. somehow, I wish they can provide only sync inclusion list that I can choose what product type, or collections or specific tags to sync, not current exclusion list, the exclusion list is difficult to use, you can only exclude specific product tags, major product creation workflow is product tags come after product creation, by that means this app already sync the product to secondary store before you add the product tags.
Developer reply ·
Thank you for the review and for the feedback provided! To share some info, we have the exclusion tag functionality added because there was a high demand for it as multiple requests were coming in. We have noted your inputs about a feature request for inclusion tags and our team will certainly look into this. Also, we reached out to you via email with a suggestion to organize a screen sharing session for us to understand the basis of the request and see if we can find a work-around solution for you, please respond at your convenience.
Great app so we can sync all our stores with the right stock and next to that they have awesome customer support.
GREAT APP LOT OF CHOICES AND SETTING -TOO MUCH CONFUSION AND DELAYS AND DOES NOT WORK QUICKLY DELETED AFTER 3 DAYS CAN NOT SEE ANY PRODUCTS SYNCED EVEN THOUGH IT SASY ALL DONE.
Developer reply ·
Thank you for using the app and for the feedback provided! The process of configuring a feature-rich integration application may be demanding and require preparation and in certain cases assistance from our team. For this reason, we always offer a full set of instructions for the initial sync configuration and an onboarding call if a customer needs any support. As we have already sent you the instructions, we will be more than glad to assist you on a screen-sharing session call. The team has submitted the request offering the options, we run 24/7 support, so happy to do it at your convenience.
Excellent customer support, they answered my emails very quickly and then offered a video call which resolved my issue in a few minutes. Also the app functionality is superb. Highly recommended to everyone.
