SyncLogic

I unistalled this app and keep getting charged for it

good day, i have sent you a mail with some questions i have in order to decide whether to go ahead and use the app. could you please look into my mail, sent from mennovan......@l....nl? or how can i get in touch with you since i can not seem to find any means to mail or app you. kind regards happytoys.nl UPDATE AFTER 3 DAYS: still havent heard form you, is there a mail adress i can forward my uestions to?

Updated Review I wanted to update my review now that my issue has been resolved. I received a reply from Shane at Oiizes Support, and I’m truly grateful for the clear explanation and the help provided. My store has now been accepted for connection with Synclogic, and I’m currently just waiting for my new supplier to approve the final connection. Although I do wish the supplier approval process moved a bit faster, I’m genuinely thankful for the support I received and the progress made. Because of this, I’m updating my review to 5 stars. Thank you for taking the time to help me get everything back on track.

over charged beware

The efficiency, helpfulness and ease-of-use of this App - for this price - is unfathomable! Running multiple brands across multiple geographic regions with differing Shopify Expansion stores brings with it innumerable challenges... but Syncing Inventory isn't one of them! All thanks to SyncLogic. Definitely could not live without this App in our Tech Stack.

Shane at SyncLogic is the best! Anytime I need something, he’s right there—helpful, responsive, and genuinely invested in making sure everything runs smoothly. It’s rare to find that kind of support these days. Can’t recommend SyncLogic enough! SyncLogic is a game-changer! I needed a feature added that was crucial to my business, and Shane went the extra mile to make it happen. His dedication and hands-on approach were impressive, and the quick response showed how much they care about their customers. If you're looking for top-notch service and a product that delivers, SyncLogic is the way to go. Highly recommend!

My 5 star rating comes from the amazing customer service I received from Shane when trying to navigate through the syncing options and inventory. I basically received a 30 min in-depth tutorial, over the phone, about the different functions SyncLogic has to offer and what I should do to make sure my shop remains synced with my wholesaler. What I did learn, that can help others, is to watch the video they provide! After 1.5 months and several hours of trying to navigate the products synced, I learned watching that video could have helped me understand a lot more early on. I now feel extremely at ease knowing my products are correctly synced and my settings are geared towards my needs. Thank you so much Shane!

Tested multiple inventory sync apps and this one is the best value for money. Reliable and quick and to the point support. Could use more functionality but some other apps that are seemingly more advanced turn out not working.

Love this app for my drop shipping business. Customer service is quick to respond when needed.

I have very little choice or control on this app. It is what is required by my drop shipper. I need additional information and support and have emailed at least 3 times via the support window within the app and have not received any response. I need more control over what changes synclogic makes to my store. I need to define what product template it uses for the products being synced. Plus it does not bring over cost or the compare at price as well as the price to show a discounted price to our customer if applicable. (that is unless I am misunderstanding the setup) When I manually go in to add these essential costs, it overwrites the data the very next sync. I would truly appreciate some support on my issues.

Your app COMPLETELY DESTROYED our store Removing sales channels, switching product images, deleting pictures, and altering inventory. What is going on?? Your app is extremely dangerous!

Afull no support do not waste your money cannot have items taken off if archived or draft items. was told to get with Shopify they were too busy to help.

Super easy to setup and is working flawlessly so far! We even needed a custom edit and they got it done in just a couple hours! Highly recommend!

We have been using Synclogic for a few years now, while the app does what it says on the can, and functions exactly how one would expect. The reason for my 5 star is review is the excellent support that Shane and his team provides. Super helpful, willing to work with you to get everything just how you want it, and always available. Really stellar support. 5/5 would recommend!

We have used SyncLogic for almost 6 years now. It has been a huge time-saver for us and solves a really important problem for us, of quickly and seamlessly syncing products across multiple Expansion Stores. We have heard horror stories of other brands using other solutions to sync inventory and product details, and things taking too long to connect, resulting in huge oversells and inventory issues during heavy traffic time periods. We have never had any issues and have a huge amount of trust and respect for the SyncLogic Team and Product. Highly recommend.

App works as advertised and support is wonderfully responsive. A+++

The SyncLogic support team is top-notch. They’re quick to respond and thorough in their assistance. No need to panic if you run into any issues—they’ve got your back!

SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.

I have received personal great customer service from Jason using SyncLogic! He has reached out personally to me via email and phone to make sure I am understanding the app and that my business is getting full use of this great app!

Very smooth functioning app. Support is very fast and thorough if you have questions. Jason is the best!

I don't often have to email support but when I do, they provide amazing customer service and always solve my issue! I can't imagine running my store without their app!

I'm very happy with the service provided by Synclogic, the service that is provided just works well for our company's group of websites. Any issues and they are quick to respond, diagnose and fix. We have been using Synclogic for many years now and problems are few and far between. I would recommend this service to anyone that requires a hassle free solution to syncing data on multiple websites.

I loved having Synclogic in my last business, which has worked seamlessly as it should have for the last 4 years or so. I recently opened a new business and have set up Synclogic again for the new site, and had some specific requests and needs, and the level of support I've gotten has been above and beyond. i highly recommend this product for both working as it should, and very responsive troubleshooting assistance.

I've been using SyncLogic for over a year and have had a great experience. My installation process was incredibly simple and I've received great support from the team. I have a number of applications running on my storefront and haven't experienced any disruptions from SyncLogic. If you are looking for an easy way to connect your products to another storefront for drop-shipping this is an affordable and simple option. I highly recommend it as drop-shipping is a great revenue builder for our brand!

There is no 30 day FREE TRIAL> I had this app for 4 days and unistalled and got billed the next month. This app is not installed didn't even use the app in 4 days and got hit with the fee! WOW Can't contact anyone to get a credit! Beware before you install. Make sure you will be using so you won't get the shock of 19.99 added to your shopify billing! Not Cool!

Great app and good support! We have used this app for a long time to sync products between some of our expansion stores and it's always worked perfectly! I love the feature that allows us to alter the price ratio between stores in particular as this gives us the ability to tweak a stores pricing depending on currency fluctuations.

Great tool. I save a lot of time using synclogic on our 7 Shopify stores. I can recommend everyone to use this system. In addition to this, their support is unsurpassed with fast response times even if you are sitting on the other side of the world.

My name is Brian Doggett I am CEO of BD Lasers INC. I would first like to state if I could leave a negative number I would. The sheer unprofessionalism of (Emily H) "customer support" rep, was at minimum embarrassing and a child-like tantrum. Emailing my company on the weekend nonstop when not receiving any response due to it being the weekend, she increased in hostility and aggression. Over a customer's $6.50 order that had already been taken care of. She demanded access to our website and provided no help whatsoever unless we connected. Turns out, the customer just didn't pay her invoice yet. Their "engineering team" had to figure this out. Emily informed us she gave OUR customer a list of recommended vendors to use instead of us since we would not let her have control to our site. We do not recommend using Synclogic for your business.

Only using this out of necessity, since some vendors only operate through SyncLogic. But it's definitely lacking in overall functionality. A basic function that is not included is disallowing syncing of variants. What this means is that, if I want to add a variant such as a color (so that there's a swatch on my collection/product pages), I can't do it if the vendor didn't include a default color in their variants. We also cannot change size variants, as it will just change back (we prefer abbreviations, such as S, M, L, instead of the full words like "Small", "Medium", "Large"). This makes product and collection pages messy and inconsistent. Customer service basically said, "Maybe some day we will have that feature." It didn't sound promising and, again, this is an extremely basic feature to implement and would solve a lot of headaches. At the cost of this plan, I would have hoped for more features. Especially when it has a negative consequence on the design, layout and professionalism of our store.

Absolutely amazing app! the products sync and upload very fast and it works just perfectly. The support is very quick and helpful and answered all of my complicated questions and also solved them. I wish I could give this app more than 5 stars!!

Excellent customer service. I was in a bind in regard to sync issue and they helped me resolve the same day. I have dealt with a lot of software companies and this one has some of the best customer support. Thank you.

Very effective/useful app, and super helpful/responsive customer service. Would definitely recommend this app!

This App has saved us lots of time in updating the inventory between two stores. It is reliable and sufficient. Most importantly the support we have got until we have completed the job was outstanding. Honestly, the questions were being answered quickly and the challenges related to our scenario were handled professionally. Great attitude from the highest level of support to the basic support specialist.

Had the app for 3 years or so and worked well however when i migrated two websites into one and updated all tags, prices, variants etc on the 'secondary' website, the app deleted ALL our products (over 800 products) were deleted several weeks after migrating both websites, out of the blue without any consent or warning!!! The worst bit was they had no feature to retrieve all the data that was deleted! Luckily i had a backup from the original website however had to again update prices, tags, variants on ALL of the products which took over 3 days worth of work to do. Avoid!!!

The app is great, is running perfectly and it has all the important settings in order to match your requirements. The support is very professional and super helpful. I really suggest to install it! I use it to sync the inventory between 4 shops and i didn't ever income in any oversell.

I was pleasantly surprised with the level of service I received from Synclogics in the last few hours. I've had synclogics for over 1 1/2 years and never had a need for help until now. They got back to me with resolve immediately and it's so appreciated. Love this App! Game changing for my biz.

I'm trying to use synlogic for inventory Sync for B2B <-> B2C but everytime i kick it up it chooses to sync all prices on products even with field setting set correct...... and it also feel it has a right to take items off sales channels for some reasons

Simply fantastic. Does exactly what it says on the tin, no bugs, amazing support. Strongly recommend to anyone who needs to sync between stores.

I like this product but I have been trying to contact support and can't get ahold of anyone. All the features are great but I really need the cost per item, country origin and HS Code to transfer over and every other column seems to but not these. Is there a reason or is this a feature that will be added in the future?

App has been so helpful since starting to add drop ship to our business. It makes everything so much easily. Excited for all the new features.

I haven't had any issues with this app at all. it really saves a lot of time for me when syncing across stores and everything runs seamlessly. would definitely recommend.

As a drop ship company, SyncLogic is the heartbeat of our company. Without this app we would spend hours sending spreadsheets of inventory to our customers for them to manually update. This app has transformed the way we do business, with real time inventory syncs to amazing customer service...we would be lost without them. HIGHLY RECOMMEND to anyone that needs to share inventory amongst multiple stores.

This app is amazing ... it has completely changed the way I am able to do business as an online boutique owner to have this available to you is a game changer. I would highly recommend this app to any online boutique.

This app is an absolute must for us and it works exactly as promised to keep our inventory synced. The support we received from Oiizes was without a doubt the best we've received from any app developer. Shane went out of his way on multiple occasions to help us during the night to ensure our launch went smoothly. Highly recommended app and company.

It's great to sync 2 stores and copy the inventory across so that it can be tracked but it doesn't yet have the ability to sync orders. The support team are great though and very quick to answer queries and help out with any issues.Looking forward to the next upgrade!

Great App. Great Support. 5 Stars. We have been able to set up a sync almost exactly the way we want. We had some unique requirements. But Shane was super-helpful to do it for us. We hope they also support sync for cost field in due course.

Excellent customer service from the guys at SL - Shane was there to support us without flinching. Zane

Can I give SIX stars?! These guys have been awesome. Excellent support of numerous "what if" questions. This tool is tying together a Shopify Retail and another Wholesale store. It also is allowing me to sell on other platforms and propagate the sales back to both carts, with ease. I've been going nuts for years trying to keep inventory straight across multiple sites... SyncLogic is doing it without costing $100s per month.

Excellent support from Jason and the team, have thrown them a few curve balls there way and they have caught them all, highly recommend!

This app is perfect and does exactly what it says it does. Their support team is also a big help for anything needed. Thanks, guys!

THIS APP IS GENIUS, AND SAVES SO MUCH TIME AND STRESS!!!!!

Never Before have i experienced such amazing technical support, thank you Shane!!. I downloaded sync logic as I need to connect both stores inventory. Also I want a system to list directly to my second Shopify site, so all I now need to do is rewrite unique content for the second site listings once it adds them, this will save hours of work each month If you need the same requirements as mine above you will find it hard to beat this app for price, other apps offer similar features but are too expensive and complex. This app is so easy once you have set it up. This is the only app I could find that could do it for a reasonable price. Shane was there on the phone to help me really quickly, even though I am in the UK and he is in Canada. So far the app if working great I simply gave shane my login permissions for both my wholesale and retail sites and he set it all up for me, I just told him what sync rules I wanted and it was easy as pie. The interface is so simple to use. Looking forward to using this longterm Thanks

I actually got this app based on reviews, and it is amazing app. If you have more than one store / if you have stores in different currencies / or you have one physical store and one online store, this app helps to manage your inventory. We have only one warehouse (one stock) which we sell in multiple channels. You can make your main store where you sell the most - 'parent' shop, then other shops will be 'child' shops. 'Parent' shop will sync for you quantities being sold so you dont have to update manually. The developers support is very quick, they try to reply immediately. Shane is very helpful and he suggest thing you can improve, which is so useful!

Talk about a useful app. This keeps an active inventory that makes it so your one site can hold inventory for all of your other stores. Great for sites that have multiple brands but don't want to do multiple stock checks. Really helpful staff as well who seem to be open to ideas of even expanding their app. Looking forward to what this app is working on.

Simple but effective. This team works really well to get back to you quickly and make sure you understand. If you are trying to run multiple Shopify stores and have the same items on other stores this will help you keep an active inventory. So if you have 60 it will say you have 60 on both sites and when someone buys 1 item it will be 59 on both. Simple but amazing. This helped us immensely. We were taking too much time doing inventory checks on multiple sites. Their team made sure we understood how to sync the product and now it has saved us countless hours a month.

This apps works perfectly, i had some questions about this app and sent them a email. i got a reply almost immediately I would defiantly recommend this app to anyone who has two stores and would like to sync inventory between them.

Would be good to have a list of common things it doesn't do. But there is enough things it does do very well to provide plenty of time saving value! The real value is in their support. Extremely fast and helpful! Well done Jason and team.

SyncLogic's customer service is incredible! Their email response time is sometimes only a couple minutes and if we have any issues at all they are on it and get the problem fixed right away! Shane in particular has been a pleasure to work with! Highly recommend!

Been using this app for about 2 months so far and it's pretty much straight up what i needed. Syncs items inventory for both of my sites.