Digital Media Calendar
India
Reviews (3)
For small businesses on Shopify, Shiprocket is a must-have. The dashboard is intuitive, COD remittance is quick, and the system reduces returns through address verification. It has improved my customer satisfaction and saved me money. I couldn’t ask for more.
Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me. I also request Shopify for ask refund with them asap
Developer reply ·
Hi there! We're really sorry for the confusion. Our app is using Shopify Payments and we technically can't charge you after the app removal. We've checked and found out that new billing cycle started just several days before you removed the app, so the payment for the next Billing cycle was already added to your Shopify invoice at the moment the app was actually uninstalled. As you've used the app just several days in that billing cycle, we're happy to issue the refund and our support team already did that and we sent you confirmation and more details to your email. Best, EasyVideo team
Never use this app they charge automatically extra money from ur account I'm used to that app and they charge me the extra amount I already uninstalled but they charge me.
Developer reply ·
We are deeply sorry to read about your one-star review and the frustration you experienced due to the unexpected charge on your account. We take customer feedback seriously, and we want to assure you that we are committed to providing the best service possible. We would like to clarify that the charge you encountered was due to Shopify Payments, and it is not a practice that we, at would ever intentionally initiate. We understand that such issues can be upsetting, and we apologize for any inconvenience this may have caused you. Please reach out to us at support@storeaddons.com so we can make this right - The StoreAddons Team
