International Key Supply
United States
Reviews (5)
The design of the app is very good. It does what we need it to do as far as sending purchase orders to different distributors. The issue is with support: there is no live chat or phone support, and when the app decides it doesn't want to import all of our orders from Shopify, we're left staring at the screen hoping we can fulfill our customer's orders on time. Messages take at best a few hours to be responded to, and that just doesn't cut it in the land of e-commerce in 2020.
Developer reply ·
Thank you so much for this review. We are delighted that you are happy with the app itself and happy to report that we have spent the past 2 years increasing our quality of support.
Great service so far from the dev. Hopefully, it speeds up our user experience and I'm looking for to have an app experience.
I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!
Developer reply ·
Thank you for your kind words! We're happy to hear that the features of Edit Order has been helpful for your business. We're always here if you need our help. :)
A great company to do business with. We have been using them for about 3 years with great results. I would highly recommend
Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution
Developer reply ·
Thanks for this lovely review, Sean. Glad we could help!
