All-Star Sports

Edited 1/23/26 - We have been long time users of this app, but will be looking for a change. Support has gone downhill. Documentation is limited at best. Features change without notice despite claims that notifications were sent to the admin. It functions fine for the most part and provides a reasonably good customer experience, but when problems or questions do come up, it has become unbearable. Still in the final setup phases of this app, but so far fairly happen. I did find that it doesn't integrate perfectly with UPS for automation (auto-approval of requests), but otherwise the customer interface is great and the admin interface is straightforward. The support chat is pretty quick and helpful as well. Looking forward to getting fully up and running. Added to this, while we run into issues every now and then, the Return Prime CS team is always very quick to address and resolve the issue as quickly as possible. We also no longer utilize UPS and would love to see Return Prime work with FedEx for our return labels so we will be keeping the rating at 4 stars at least until that is available.

The app has been very helpful to us especially at holiday time. The best aspect is actually the support team... most responsive app support of any we've used on this platform. 2025 Update - I just want to reiterate that this is easily one of the best supported apps in Shopify. The tool seems to be improved regularly and every time we have questions we get almost instant answers. Highly recommend!

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!