Biocidin
United States
Reviews (3)
Very flexible, simple and easy to use. The main issue this app solved for us is using non-product pages as the target URL. Works great!
The dev team has been very good to work with for implementing several customizations to the API's, both to shopify and to quickbooks desktop enterpise. The API's are solid and the automation is reliable. Tech support is excellent and accessible by phone when we need them. Our warehouse team has enjoyed much improved efficiency in processing orders. Our customer service team is happy with the extra data being posted back to the store as a result of the customizations. Overall a good experience. Much better than another well-known app we used previously that had very poor tech support.
Better Reports is providing our organization with significant value both in terms of analytics that go way beyond shopify's native reporting limitations and time saved by our staff who used to spend hours cobbling together KPIs and now can do it in minutes. Our business use of shopify plus is quite customized and sophisticated compared to the "out of the box" configuration and we needed a reporting app that can be similarly customized. The app support team is very accessible and willing to help customize more complex reports when needed, although the UI is fairly simple to learn for configuring our own saved reports. Overall this is a great investment offering immediate ROI by providing superior data visualization to drive strategy at a higher level, as well as enabling increased efficiencies.