Studio Sonntag
Germany
Reviews (7)
I was helped by support within minutes on a saturday. love and appreciate this kind of support!!!
Developer reply ·
Thank you for sharing your experience! We're thrilled to hear that our support team was able to assist you quickly on a Saturday. Your appreciation means a lot to us, and we're committed to providing excellent support whenever you need it. If you have any more feedback or need help in the future, please don't hesitate to reach out. Best, The HulkApps Team
Rarely seen such a speedy and competent support!!! Total recommendation
Super cooperative app. Feel appreciated as a customer!
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
Great app, helps a lot understand customer behaviour and bottlenecks. Also great insights on Add to carts etc. Since our Shopify Tracking is broken and Shopify doesnt help this app helped us a lot!
Developer reply ·
Hello friends at Studio Sonntag, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Super zufrieden mit der App. Herausragender Kundensupport!
This app managed to fix our meta tracking issues with facebook pixel. Ashwita was of great support to us and really took all efforts to check our status and install the app correctly. Highly recommended!
Developer reply ·
Dear Sven, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu
The prices are fair and the range of products is mostly fine - depending on the product category. Some products like phone cases for instance are only covering very few older models. This is not a dealbreaker though. The real downsides stem from the lack of support who did let us down on multiple important occasions. We often do not receive an answer at all or many days later. This is not a solid base to run an online store.
Developer reply ·
Sehr geehrte Kundin, sehr geehrter Kunde, vielen Dank für Ihr Feedback zu Ihren Erfahrungen mit Shirtigo Cockpit. Wir legen großen Wert auf jede Rückmeldung, da sie es uns ermöglicht, unsere Services stetig zu verbessern und die Erwartungen unserer Kunden zu übertreffen. Es freut uns, dass Sie unsere Preisgestaltung positiv bewerten. Die von Ihnen geschilderte Erfahrung mit unserem Kundenservice entspricht allerdings nicht unserem Standard. Gewöhnlich beantworten wir nahezu alle Kundenanfragen innerhalb von 24 Stunden. Sollten Sie eine Verzögerung erlebt haben, möchten wir uns hierfür entschuldigen und versichern, dass dies nicht unserer gewohnten Praxis entspricht. Zu unserem Bedauern finden wir unter Ihrem Namen keinen Eintrag in unserer Datenbank. Um Ihr Anliegen gezielt zu klären und eine zufriedenstellende Lösung zu finden, bitten wir Sie, direkt Kontakt mit uns aufzunehmen. Bitte senden Sie uns dafür eine E-Mail an cockpit@shirtigo.de . Mit herzlichen Grüßen Ihr Kundenservice-Team
