Alfa-Jewelry
Finland
Reviews (7)
The program is really good. 1 request to the creators of the program: Put the possibility to respond to customer reviews. The program is really functional and attractive. It integrated really well into our site and looks beautiful. At first we had problems getting reviews from Aliexpress, but we got help from a really great customer service and with this we were able to fix it. Another bigger problem was the delivery of customer e-mail messages, which are sent after a certain period of time when the order has been sent to the customer. Although the program showed that it should send the messages, it did not. We also got help from the customer service quickly and this problem had to be solved as well. Now the program works as we want and it is perfect. I highly recommend this program.
Developer reply ·
Hi Jarsi, Here's Robert from Ali Reviews. Thanks for your review and your feedback about our app, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. As you mentioned that "1 request to the creators of the program: Put the possibility to respond to customer reviews", we have this function, please go Manage review => Question & Answer , please take a look on this image https://i.imgur.com/s0a1Q7q.png More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Robert Ali Reviews by OneCommerce
can't log in to Instagram, keeps saying it's not connected and needs to be connected again. At the Pro level, you can't choose your own feeds, it automatically shows the latest feeds. Practically a completely unusable program, nothing I tried worked. Never install this program.
Developer reply ·
Hi https://alfa-jewelry.com I can see that you tried to connect with Instagram but your Instagram connection was blocked. That can happen for two reasons: either you didn't provide the required permissions to show posts or your account is being flagged by customers (frequent with dropshipping stores). Our team can investigate this for you. I can see that you then successfully connected your account using Facebook. The feature to curate your feeds is part of our most premium plan (Plus plan) and not Pro. I can see that you never contacted our support team, we advised contacting them. They will always be able to help with the issues you are having. Mintt Studio Instagram Feed is the popular app for Instagram in Shopify and take great pride in what you do. Hope you can have you back and work out this situation. Thank you, Mintt Studio
This is a really good program, we've been using it for a good couple of weeks now and it does what it promises. We are satisfied with the program and above all with its appearance. It looks really good on mobile and also on computer. The automatic Whatsapp API connection is a really good addition and it also works as promised. We got really good customer service to get the API connection working. Customer service was fast considering the different time zones. I hope the program will get updates in the future because it is a really good program.
Its working pretty good. Only one big problem that i found is Ad blocker and tracking blocker. If my customer use Ad blocker then this app doesn't show at all on the website. That's why this apps is pretty much useless because now days all modern browser use Ad blocker. Can you please KLARNA fix that??
Developer reply ·
Hi Alfa-Jewelry, We hear you about the Ad blocker issue. Update (from 2023-Jan-26): discussion this with the Klarna On-site messaging team, not all Ad blockers block Klarna's On-site messaging. Could you please share the Ad blocker that is blocking Klarna's On-site messaging, and Klarna can request that not be blocked? If you open a support case via skosm@klarna.com (and reference this review) that would be the best way to hopefully see if we can improve this? Thank you!
So far looks promising. It does what it meant to be. It even looks pretty nice on our dark colored website.
Developer reply ·
Hello, Thank you for the review! We appreciate your feedback. Let us know if you need any help by sending an email to info@reputon.com Reputon Team
The app is very good, fast and has a lot of features. I have now used it on Android and will try it on Apple next. Wishlist is a very nice addition, as is logging in and different currencies. I recommend trying the program, I really like it. The price is affordable and compared to that, the program and customer service are very good.
This is Best app ever :) They customer service is awesome. I used black theme on my website and they help me change the color of that tracking app text. It is way too dark but now its white. I like overall this app very much. Messages that it send to my customer after shipping is nice service. App seems to work very well.
Developer reply ·
Hi Alfa-Jewelry, Thank you so much for sharing your feedback! “They customer service is awesome. I used black theme on my website and they help me change the color of that tracking app text. It is way too dark but now its white.” We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you. "I like overall this app very much. Messages that it send to my customer after shipping is nice service." Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP！ If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible. Thanks again for your support and recognition! Best regards, 17TRACK
