Greek Letter Co.
United States
Reviews (4)
We use this app in our shop and for the most part this works very seamlessly. It has saved us a lot of time messaging customers and creating the draft orders ourselves with the bulk discount. If we ever have issues, the support team is quick to respond and fix the issue on our site while I can focus on my business!
Developer reply ·
Thank you for the 5-star review Greek Letter Co.! We appreciate your support.
A2X may seem pricey, but it has saved us so much money from NOT having to hire another employee/bookkeeper/CPA to help with our Quickbooks/taxes. Not to mention all the time and energy saved as owners as well. We like doing our business, NOT running the business! A2X helps us do this as in the most cost-effective (and accurate) way possible. One thing that I really love about A2X and its integrations with Shopify and Etsy, is that whenever I have any questions with any of the QB journal entries - which has been a few times over the last few years - is the A2X staff are always available for immediate, personal help with it all! No question or issue is too big or too small. They are knowledgable and figure it all out. and in real time. An example just from today - its busy tax season, here I am late in reconciling, and A2X helped me correct an Etsy/Bank Deposit issue from last April. Kim at A2X worked with her manager and found the answer quickly, and even walked me through how to correct it all via Google Meet step-by-step on my end. A2X really does goes above and beyond. They have the best customer service ever! I wish I could give A2X 10 stars! Thank you!
Answered my questions very quick and promptly! For some reason the photo was not looking right on mobile and they resolved this for me within minutes. Thank you so much!
Developer reply ·
We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.
Always a great customer service experience with them! They are always very attentive! I love their live chat feature because they always respond instantly.